James Chadwick Pmp

James Chadwick Pmp Email and Phone Number

IT Project Manager @ In-Telecom
Texas, United States
James Chadwick Pmp's Location
Dallas-Fort Worth Metroplex, United States
James Chadwick Pmp's Contact Details
About James Chadwick Pmp

Seasoned IT Project Manager with over 12 years of experience leading complex technology initiatives, infrastructure transformations, and cloud migrations. Proven track record of delivering high-impact IT projects on time and within budget, while maintaining exceptional customer satisfaction.Key strengths:IT Project Management: Executing mission-critical IT projects in LAN/WAN, Server, virtual, Wi-Fi, data centers, and infrastructure configurationsCloud Migration: Spearheaded infrastructure migrations for public and private cloudsInfrastructure Optimization: Consolidated systems to achieve 40% reduction in tool costsStakeholder Management: Effectively coordinate with cross-functional teams; both technical and non-technicalProcess Improvement: Redesigned workflows to reduce escalations by 50%PMP, ITIL, COBIT, PSM I, and Microsoft certified professional adept at aligning IT initiatives with business objectives. Skilled in managing diverse technology stacks, including cloud platforms, on-premises systems, and hybrid environments.Seeking opportunities to lead transformative IT projects that drive organizational efficiency and technological advancement.James Chadwickjchadwick1074@gmail.com972-697-9826

James Chadwick Pmp's Current Company Details
In-Telecom

In-Telecom

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IT Project Manager
Texas, United States
Website:
in-telecom.com
Employees:
119
James Chadwick Pmp Work Experience Details
  • In-Telecom
    It Project Manager
    In-Telecom
    Texas, United States
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  • Agility Communications Group
    Project Manager
    Agility Communications Group Sep 2018 - Sep 2022
    Dallas/Fort Worth Area
    Led complex IT projects for Avaya cloud and on-premise systems, driving technological advancement and operational excellence.• Leveraged exceptional service delivery skills by implementing proactive communication strategies and rigorous deadline management, resulting in 100% customer satisfaction.• Implemented Salesforce Mission Control project management tool, enhancing planning, execution, and monitoring processes, which led to a 30% reduction in project overruns.• Directed end-to-end project management for Avaya IP Office cloud and on-premise systems, Avaya Aura Communication Manager upgrades, and 3rd party integrations, resulting in improved system performance and customer satisfaction.• Coordinated cross-functional teams across engineering, sales, and support departments to ensure alignment with project deliverables and timelines.
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  • Kent Network Solutions, Inc - Msp For Industries In Construction, Retail, Law, And Real Estate
    Senior Account Manager - Project Manager
    Kent Network Solutions, Inc - Msp For Industries In Construction, Retail, Law, And Real Estate Apr 2014 - Jan 2018
    Dallas/Fort Worth Area
    Spearheaded strategic IT initiatives and managed key accounts, focusing on cloud transformation and infrastructure optimization. • Drove a 25% increase in customer cloud transitions through strategic recommendations and creative cloud-based projects.• Initiated and executed a comprehensive cloud transformation project using Azure and M365, reducing physical footprint by 85% and increasing uptime to 99.99%.• Built strong customer relationships, developing IT strategies and architectures closely aligned with their business initiatives, leading to long-term partnerships.• Planned and executed key IT projects, including a major data center migration, which accounted for 20% of annual revenue, ensuring cost, quality, and schedule adherence.• Conducted quarterly business reviews, leading to enhanced technology health, improved disaster recovery strategies, and effective risk mitigation plans for clients.
  • Kent Network Solutions, Inc D B A Managewatch
    Network Operations Manager - Project Manager
    Kent Network Solutions, Inc D B A Managewatch Apr 2010 - Apr 2014
    Dallas/Fort Worth Area
    Directed IT Operations strategy, spearheading infrastructure transformation and service improvement initiatives.• Led concurrent IT projects accounting for 30% of annual revenue, delivering 100% on-time and within budget• Redesigned technical support workflow, slashing customer escalations by 50% and improving first-call resolution• Consolidated monitoring systems, achieving 40% reduction in tools cost and enhancing operational efficiency• Built and mentored global IT support teams, ensuring 24/7 coverage and 99.9% SLA adherence
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  • Kent Network Solutions, Inc D B A Managewatch
    Engineer / Tools Specialist
    Kent Network Solutions, Inc D B A Managewatch Oct 2007 - Apr 2010
    Dallad Texas
    Optimized technology delivery through strategic platform integration and proactive system management.• Reconfigured enterprise monitoring and management platforms, reducing alert escalations by 50%• Implemented proactive maintenance schedules, minimizing system downtime and improving overall reliability• Administered enterprise remote monitoring tools, optimizing automation and defining alert escalation profiles• Managed critical systems including Microsoft operating systems, Active Directory, Exchange, and virtual server technologies, ensuring 99.9% uptime
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James Chadwick Pmp Skills

Managed Services Project Management Disaster Recovery Cloud Computing Telecommunications Network Security Strategic Planning Cisco Technologies Vendor Management Data Center Account Management Sla Voip Troubleshooting Windows Server Computer Network Operations Customer Relationship Management Management Integration Servers It Management Virtualization Information Technology Network Administration Planning Scheduling Budgeting Operations Management Forecasting Risk Management Customer Retention Trend Analysis Systems Analysis Business Process Improvement Reporting And Analysis Business Continuity It Service Management Active Directory Software As A Service Vmware Customer Service Team Building Leadership Time Management Critical Thinking Employee Training Team Leadership It Infrastructure Management Strategic Technology Planning Networking It Operations Customer Success

James Chadwick Pmp Education Details

Frequently Asked Questions about James Chadwick Pmp

What company does James Chadwick Pmp work for?

James Chadwick Pmp works for In-Telecom

What is James Chadwick Pmp's role at the current company?

James Chadwick Pmp's current role is IT Project Manager.

What is James Chadwick Pmp's email address?

James Chadwick Pmp's email address is jc****@****ycg.com

What is James Chadwick Pmp's direct phone number?

James Chadwick Pmp's direct phone number is +121423*****

What schools did James Chadwick Pmp attend?

James Chadwick Pmp attended The University Of Texas At Arlington.

What skills is James Chadwick Pmp known for?

James Chadwick Pmp has skills like Managed Services, Project Management, Disaster Recovery, Cloud Computing, Telecommunications, Network Security, Strategic Planning, Cisco Technologies, Vendor Management, Data Center, Account Management, Sla.

Who are James Chadwick Pmp's colleagues?

James Chadwick Pmp's colleagues are Shannon Torres, Royce Pellegrin, Kourtney Garrett- Blossom, Dennis Wing Jr, Michael Streaker, Daniel Dephillips, Jathan C..

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