Joshua Chang Email & Phone Number

Redmond, Washington, US

Seattle, WA, US

• Built marginal return models to inform investment allocation decisions between points of sale
• Improved inventory match rates by 8.1% using natural language processing methodologies
• Detected data anomalies using KPI time series forecasting and outlier alerting system
• Managed P&L for TripAdvisor meta and sponsored placement campaigns as partner lead
• Oversaw broad project portfolio and roadmap planning for 25 member applied research team
• Instated agile sprint cycle to streamline workload prioritization for individual contributors

Seattle, WA, US

• Optimized meta and SEM return on advertising spend through automated algorithmic bidding
• Developed platform and best practices to measure innovation lift via A/B experimentation
• Created dashboard to report on standardized clickshare metric across all marketing channels
• Communicated with stakeholders to define deliverable scope and acceptance criteria
• Coordinated with engineering to proactively remove blockers and facilitate bidding operations

Seattle, Washington, US

• Modeled expected product returns at full-line stores to support supply chain optimization
• Clustered brand lifecycle trends into five fundamental categories exhibiting similar behaviors
• Flagged significant leading indicators that predict upcoming steep declines in brand sales
• Derived return decay curves for online purchases to supplement financial budget planning
• Employed WiFi triangulation techniques to trace customer journeys through department stores

Boston, MA, US

• Built multiple GLM's to project claims frequency/severity as member of cross-functional team
• Mined structured data from internal and external sources for use in predictive models
• Compiled relational databases that allowed for efficient querying and information extraction
• Evaluated effectiveness of various forecasting techniques on coverage level loss metrics
• Created collision/comprehensive diagnostic tools that pulled and analyzed time series data
• Identified key drivers of emerging trends and communicated monthly results to management

Boston, MA, US

• Developed dynamic dislocation tool to estimate impact of transition to new pricing structure
• Calculated several rounds of semiannual businessowners policy and farm indications
• Implemented new countrywide credibility complement for regions with small book of business
• Produced supporting exhibits and responded to objections for rate filings in all states

Seattle, WA, US

• Applied cluster analysis methods to auto territory definitions for PEMCO and its competitors
• Proposed updated rate boundaries that more accurately reflected unique risk characteristics
• Explained and defended territory analysis results in presentation to senior leadership
• Calculated quarterly rate indications and actuarial reserves for property line of business

• Served as primary liaison to expatriate clients in promoting available insurance products

• Generated monthly/annual premium reports for competing products in the Vietnamese market

Seattle, WA, US

• Queried survey and questionnaire data to support ongoing biostatistical studies at the UW Medical Center

Master Of Business Administration - Mba

Certificate, Data Science

Master Of Science, Actuarial Science

Bachelor Of Arts, Mathematics And Economics