• Manage delivery by working with customers and internal team to schedule consulting resources and acting as PMO contact for customer concerns• Work on presales - build and present product demos, gather requirements, estimate project costs, create proposals, SOWs, and contracts• Manage projects implementing, upgrading, and enhancing SAP-integrated B2B ecommerce and payment portal solutions - blueprinting, task tracking, timeline, budget, support

• Managed projects implementing, upgrading, and enhancing SAP-integrated B2B ecommerce and payment portal solutions - blueprinting, task tracking, timeline, budget, support• Managed ongoing support relationships, acting as BA between customers and internal developers• Consulted on functional issues related to integrated B2B/payment solutions as well as SD-related issues

• Provided high level SD support across the organization • Managed external team of consultants for level 1 SD support - training, supporting, tracking performance• Managed relationships with internal business units• Acted as functional lead on projects

• Was responsible for all AFS SD and FMS Retail pricing/promotions configuration decisions, execution, and support • Worked closely with and directly support wholesale and retail sales teams by finding and helping implement efficiencies in both system and business processes • Found creative solutions to frequently changing business requirements within and outside of SAP functionality • Used deep business process understanding to advise business partners on solutions considering both business and IT sides • Team lead on implementation of FMS Pricing/Promotions: worked with SAP consulting to lead workshops, blueprinting, configuration, UAT, and go-live of pricing and promotions for 200 retail locations • Developed strong knowledge of AFS SD configuration including ARun, rescheduling, ATP, transportation scheduling, VAS, pricing, copy control, season functionality