Josée Charbonneau Email and Phone Number

With over 20 years of work experience, I am a senior digital project manager with a passion for creating engaging and accessible digital experiences and design. I have certifications in ScrumMaster and Scrum Product Owner, which enable me to apply agile methodologies and best practices to deliver high-quality results. I currently work at the National Arts Centre, where I collaborate with a diverse and talented team of designers, developers, and content specialists to manage and coordinate various digital projects, such as websites, CRM, and online platforms.In my current role, I leverage my skills in creative direction, web design, and customer relationship management to ensure that the digital products and services we create meet the needs and expectations of our clients and audiences. I am responsible for defining the project scope, budget, timeline, and deliverables, as well as overseeing the project lifecycle from conception to completion. I also communicate and negotiate with internal and external stakeholders, provide guidance and feedback to the project team, and monitor and report on the project progress and performance.