Jordan Chernev Email & Phone Number

New York, United States

As an Expert, I provide strategic advice and guidance to the investment team and founders within the Primary portfolio and broader network. Experts enjoy access to early-stage businesses, emerging trends and technology, and an expanded network of exceptional leaders and resources through a top-tier seed-stage firm.Primary is New York City’s premier early-stage venture firm working alongside founders to build unicorns like Alloy, Alma, Chief, Dandy Electric, Latch, K Health, Stellar Health, Slice, and many more.

Boston, Ma

• Led a global platform team of 150 developer, product, and operations teams with attrition under 6% and a consistent upward leadership NPS score of 52-56 across the global leadership team.• Spearheaded the next wave of tech transformation by developing Wayfair’s modern, cloud-native, GenAI-powered, platform-as-a-product that increased developer velocity by 4x with a NPS score of +27. Platform adoption grew from 0% to 35% in its first 6 months post-launch and holds a steady 9.2% MoM growth rate. Adopting product teams also saw a 30% time reduction in MTTM / GTM initiatives.• Delivered cloud optimization effort to reduce overall consumption by an additional $46 MM/yr while maintaining overall reliability, security, and performance targets. Enabled the FinOps practice by creating an in-house cost showback and attribution data product.Frameworks: Agile Scrum / Kanban, SDLC, OKR, DORA, Product ManagementAwards: Google Cloud Innovation in Retail 2023

Boston, Massachusetts, United States

• Led the software re-factor and migration from on-premise to 100% cloud with a team of 90. Effort completed in 2.5 yrs and encompassed 9,000 applications and 200 database instances. • Designed and built a new data environment to ingest and process actionable insights within 5 mins of user actions. Includes developing, incubating, and donating the CNCF-backed project Tremor. • Held cloud spend to 0.75% of top line revenue, in accordance with organization-wide goals while maintaining overall performance, security, and reliability targets. Goal was achieved by rearchitecting platforms, applications and renegotiating public cloud vendor contract terms, commitments and spend rates.• Pioneered the SRE practice resulting in 85%+ SLI/SLO/SLA coverage and reduced the number, duration, and impact of incidents by 2x. System-detected incident coverage grew by 80% to mid 60s. 80% of incident post-mortem actions saw a successful follow up and resolution within 30 days.• Designed a change management program to up-skill tech employees on cloud technologies.Frameworks: Agile Scrum / Kanban, SDLC, OKR, DORA, Product ManagementAwards: Google Cloud Retail Customer 2021

Boston, Ma

• Bootstrapped the net new to the organization domain starting with a team 8 and grew the practice to 35 global practitioners over 3.5 years. • Onboarded industry standard tools and created application telemetry and observability capability, reducing organization-wide MTTD by 3x and MTTR by 4x. This also unlocked 20% performance gains on Wayfair’s storefront which improved lower funnel conversion rate by 0.15%. • Built a self-service data analytics and business intelligence platform encompassing 10s of PB of data, enabling day to day decision making for all user personas within the organization. NSAT score of +32.Frameworks: Agile Scrum / Kanban, SDLC, The Lean Startup

Boston, Massachusetts, United States

• Leading a team of 9, built and helped enable required scale for a 30-60% YoY hyper growth organization using modern, advanced data platforms encompassing transactional systems, message bus, cache, and data analytics. • Implemented required SOX and PCI DSS Level 1 security and audit controls as a part of an IPO. Entities in scope were the USA, UK, Ireland, France and Germany.• Expanded team by 30% in 6 geos to manage and operate Wayfair’s global technology needs.Frameworks: Agile Scrum / Kanban, SDLC, The Lean Startup

Quincy, Ma

An online portal providing financial solutions for young adults seeking higher or advanced education. Architected and implemented the website experience and associated backend systems.

Boston, Massachusetts, United States

A popular travel fare metasearch engine and bookings aggregator. Focus on backend systems, data integration, transformation and enrichment, in addition to data lineage, freshness, availability, and accuracy from an end user standpoint.

Boston, Massachusetts, United States

Data management solutions for meeting planners to monitor conferences and send instant messages to participants. Enabled customer success via event coordination and delivery, developing and providing near real time reporting solutions that helped event planners and attendees maximize outcomes.

Master Of Business Administration (Mba), Marketing And Analytics

I focused my studies mainly in the domain of Marketing Research, Data Science, Customer Relationship Management and Management Information.

Bachelor'S Degree, Management Information Systems, General