Joseph Chin Email & Phone Number

Singapore, Singapore

As a Design Lead in the Behavioural Insights & Design (BI&D) team, my responsibilities include:• Leading end-to-end BI&D projects within whole of IRAS (WOI) from Discovery to Implementation.• Promulgating and advocating the use of design thinking framework and behavioral insights through conducting workshops and executing projects for various IRAS divisions.• Conducting primary and secondary research to generate user insights and problems.• Utilizing behavioral… Show more As a Design Lead in the Behavioural Insights & Design (BI&D) team, my responsibilities include:• Leading end-to-end BI&D projects within whole of IRAS (WOI) from Discovery to Implementation.• Promulgating and advocating the use of design thinking framework and behavioral insights through conducting workshops and executing projects for various IRAS divisions.• Conducting primary and secondary research to generate user insights and problems.• Utilizing behavioral science frameworks to develop solutions.• Testing and implementing prototypes and solutions, ensuring they meet both the requirements of taxpayers as well as organizational needs. Show less

Philippines

Consulted for Netopia.AI as their first lead behavioral scientist:• Informed the science team on best practices in survey, experimentation, and validation methodologies.• Lead the literature review effort into behavioral frameworks and theories to be included in machine learning models.• Collaborated with statisticians and data scientists to construct and validate survey items.• Offered consultation and advice for business and product direction.

Singapore, Singapore

• Worked closely with data scientists, key stakeholders, and AI/ML experts to develop behaviorally-informed solutions for various business units within Aboitiz Equity Ventures. • Produced insights and solutions on product designs, digital engagement (app and web), consumer behaviors, and organizational processes. • Leveraged strongly on behavioral insights and nudge theory to incite behavioral change, using frameworks such as TEST, EAST, and COM-B.

Singapore And Fontainebleau, France

• Provided research assistance to INSEAD faculty in various departments such as organizational behavior (OB), strategy (STR), marketing (MKT), and entrepreneurship and family enterprise (EFE).• Research services delivered include: data collection and recruiting participants, coding of data, data analyses/manipulation, experimental design, literature search and review, copyediting, peer-reviewing, and preparation of manuscripts for publication.

Singapore, Singapore

• Worked closely with lab director, Dr. Julian Lim on exploring the effects of mindfulness on sleep, mental fatigue, human behavior, cognition, and performance.• Was in charge of conducting a large-scale longitudinal study (200 participants; 7 week) in partnership with local start-up, MindFi, to assess the efficacy of the application on sleep, stress, and other psychological symptoms.• Involved in gathering, coding, and analyzing datasets derived from various approaches such as… Show more • Worked closely with lab director, Dr. Julian Lim on exploring the effects of mindfulness on sleep, mental fatigue, human behavior, cognition, and performance.• Was in charge of conducting a large-scale longitudinal study (200 participants; 7 week) in partnership with local start-up, MindFi, to assess the efficacy of the application on sleep, stress, and other psychological symptoms.• Involved in gathering, coding, and analyzing datasets derived from various approaches such as fMRI, EEG, ECG, PSG, and behavioral experiments.• Involved in conducting literature reviews, preparing of experimental procedures and materials, and vetting and editing of manuscripts for publication.• Supervised lab interns on their current projects and advised final year students on their honors thesis. Show less

Singapore, Singapore

• Involved in conducting literature review and vetting/editing of manuscripts for publication • Learnt EEG and PSG techniques and coding for data analyses

Singapore, Singapore

• Collaborated with Professor. Shian-Ling Keng (Yale-NUS College) and Dr. Irene Teo (Duke-NUS Medical School). Project involves a longitudinal investigation on the effects of a mobile-based mindfulness application on psychological symptoms and wellbeing of healthcare workers during COVID-19.• Conducting literature review on mobile-based mindfulness interventions on healthcare worker population and psychological effects of COVID-19.• Involved in crafting proposals for… Show more • Collaborated with Professor. Shian-Ling Keng (Yale-NUS College) and Dr. Irene Teo (Duke-NUS Medical School). Project involves a longitudinal investigation on the effects of a mobile-based mindfulness application on psychological symptoms and wellbeing of healthcare workers during COVID-19.• Conducting literature review on mobile-based mindfulness interventions on healthcare worker population and psychological effects of COVID-19.• Involved in crafting proposals for Institutional Review Board (IRB) applications and vetting ethics protocols and procedures. • In charge of recruitment of 80 participants, developing experimental protocols and surveys, administering of interventions via a randomized control trial (RCT), and data analyses using SPSS.• Wrote manuscript in preparation for publication submission and prepared posters for the Association for Psychological Science (APS) and Asian Cognitive Behavioral Therapy Association (ACBTA) conference. Show less

Singapore

• Worked closely with a final year student under Professor Keng Shian-Ling in the Mindfulness, Emotion Regulation & Cognition (MERC) Lab. Project involves investigating mindfulness and self- compassion interventions on emotions in college students. • Took part in vetting experimental procedures, recruitment of over 80 participants, conducting experiments, collecting data.

Singapore

• Led a peer counselling organization, P.S. We Care, and worked closely with Zheng Qin, head of the counselling centre in Yale-NUS college to provide peer counselling and mental health support for students in the community. • Organized external training, workshops, and initiatives for organization members to sharpen their skills in active listening and crisis management situations. • Trained in basics of active listening, First Aid in Mental Health, solution-focused brief therapy… Show more • Led a peer counselling organization, P.S. We Care, and worked closely with Zheng Qin, head of the counselling centre in Yale-NUS college to provide peer counselling and mental health support for students in the community. • Organized external training, workshops, and initiatives for organization members to sharpen their skills in active listening and crisis management situations. • Trained in basics of active listening, First Aid in Mental Health, solution-focused brief therapy, systems and person-centred helping theory, crisis management, and introduction to CBT• Conducted interactive workshops on active listening to advocate mental well-being, peer support for members of the Yale-NUS College community.• Hosted events such as Self-Care Corridor to advocate for self-care and awareness of mental health on campus for approximately 250 student attendees.• Organization received the Kingfisher Award 2020: Commitment to Wellness and Well-being for demonstrating commitment to wellness and well-being of the community through initiatives and healthy understanding of wellness, empowering others and promoting compassion, gratitude, self-awareness, and a culture of balance. Show less

Yale-Nus College

• Collaborated with Professor Jean Liu in the Yale-NUS Synergy Lab on a large-scale local project that investigates the use of social media in times of a pandemic (COVID-19) • Co-authored a publication in a high impact factor (5.43) journal: Journal of Medical Internet Research (JMIR) • Conducted background research and literature review on fake news and rumours regarding COVID-19. • Took part in designing, running, testing, and vetting survey procedures through Qualtrics… Show more • Collaborated with Professor Jean Liu in the Yale-NUS Synergy Lab on a large-scale local project that investigates the use of social media in times of a pandemic (COVID-19) • Co-authored a publication in a high impact factor (5.43) journal: Journal of Medical Internet Research (JMIR) • Conducted background research and literature review on fake news and rumours regarding COVID-19. • Took part in designing, running, testing, and vetting survey procedures through Qualtrics. • Involved in the recruitment of over 1000 participants, analysing of the data obtained, and vetting of manuscript prior to publication submission. Show less

Singapore

• Gained an understanding of Agile practice, Test Driven Development (TDD), and Continuous Integration and Deployment (CI/CD) in software development• Involved in the hiring of software developers through reviewing resumes and conducting phone screens• Put in charge of outreach, helping to form organization ties with external hiring companies

Central Singapore

• Worked under head psychologist, Doctor Joel Yang in preparation for workshops and lectures and conducting research on the effectiveness of counseling techniques and various mental illnesses• Trained in Cognitive Behavioral Therapy• Headed social media pages (Facebook, Instagram, and YouTube) and organizational outreach for Mind What Matters• In charge of administrative tasks to receive clients and answer queries regarding clinic operations

Singapore

• Assisted Professor Philip Johns on studying the behavioral patterns of otters in Singapore• Collected observational data on otter families in Singapore using specialized video capturing equipment• Conducted analysis and write-ups of observational data collected from field work using computer generated models and algorithms in R-programming

Singapore

• Renewed and upgraded clinic’s operational service manual• Conducted research on mental health with focus on work-related stress in Singapore• Learned structure, flow, and procedures of the psychiatric clinic (admin to psychologists)• Improved clinical procedures to better facilitate flow of patients and developed a protocol for assigning patients to appropriate in-house psychologists

Singapore

• Assisted Uber drivers with technical difficulties and transitioning to the Uber application• Liaised with rental company, Smove in marketing for drivers to join Uber’s platform• Facilitated the conversion and porting of Grab drivers to Uber• Represented Uber and rental company, Smove in several annual events in Singapore as a brand ambassador to promote Uber services

Ux/Ui Design

Participated in General Assembly’s UX Design Immersive and deepened skills related to UX research, wireframing, prototyping, information.

Bachelor'S (Honors, Highest Distinction), Psychology, 4.51/5.00 Cap

Activities and Societies: Peer Counselor and Co-lead in P.S We Care, Men's Basketball, Acamantou (Chinese Acapella), Student Associate.

Semester Abroad, Psychology

Activities and Societies: Choir, Basketball, Improv, Drama Semester long exchange at University College Utrecht (August - December 2019)

High School Diploma, 3.78/4.00 Gpa

Activities and Societies: Basketball, volleyball, volunteering, audio tech team Awards: Honor chord graduate, AP scholar with honors