Jean Chisser Email & Phone Number

As a professional Tour Director I escort guests on motorcoach tours and cruises while handling all tour logistics. I possess a high level of professionalism and a strong work ethic, and deliver exceptional customer service on tours. I maintain positive relationships with vendors, including guides, hotels, restaurants and attractions, and pride myself in being a supportive partner to all colleagues. Certified as a Professional Tour Director from International Tour Management Institute (ITMI).

As a professional Tour Director I escort guests on motorcoach tours and cruises while handling all tour logistics. I possess a high level of professionalism and a strong work ethic, and deliver exceptional customer service on tours. I maintain positive relationships with vendors, including guides, hotels, restaurants and attractions, and pride myself in being a supportive partner to all colleagues. Certified as a Professional Tour Director from International Tour Management Institute (ITMI).

Cadigan Alumni Center

HIGHER EDUCATION ADMINISTRATIVE LEADERA Professional Higher Education Administrator and Alumni Ambassador with demonstrated success driving strategic initiatives designed to build life-long relationships with alumni. Plan and execute special events for University stakeholders. Partner with alumni to foster meaningful engagement. Outstanding interpersonal skills with extensive experience partnering with Senior Leadership, University partners and members of Alumni Boards. Expertise includes:• Consultative Team Planning• Event Planning and Management• Volunteer Recruitment and Retention• Managing and Developing Staff• Marketing And Public Relations• Partner with alumni volunteers to create dynamic programming and communities for 5 professional/ shared identity groups through affinity programming.• Serve as primary lead for annual signature events for veterans. • Serve as a leader in the BC Veterans Advisory Group to promote services and support for all BC veterans.• Launched a comprehensive career and academic webinar program for alumni which attracted over 5000 registrants in its first year. Through 2020 this online program engaged over 20,000 alumni in online educational programs. • Served as co-chair of the Emerging Leaders track for the CASE (Council for the Advancement and Support of Education) District I Conference. (2009; 2010)• Envisioned and implemented national conference with 900 in attendance. (2010)

* Recruit, train, support, motivate and recognize consultants on my team* Host monthly workshops, tri-annual specialty events and two weekend events* Promote and sell company products which include traditional handcrafted albums and scrapbooking supplies as well as digital scrapbooking products* Teach photo organization and preservation skills through individual and group trainings* Present training topics at Regional Conventions to over 300 consultants

* Developed, marketed and implemented a multi-faceted year-long program of lectures, workshops and seminars which featured local and national speakers * Developed the criteria for and implemented Continuing Education Certificates* Assisted with the development of the first non-credit online course offered jointly by the IREPM and the Church in the 21st Century Center (Now called C21 Online)* Supervised an administrative assistant* Served as a member of the IREPM Recruitment Committee to help promote the IREPM’s degree programs and Continuing Education program through outreach initiatives* Represented and promoted Boston College IREPM at National Conferences* Served as a member of the Policy Committee and the C21 Online Advisory Committee* Served on the planning committee for the Envisioning the Church Women Want National Conference, 2004

Served as President for one year and on the Board of Directors for three years; member for 5 years.

Tour Director And Tour Guide Certification

Ma, Pastoral Ministry

Ba, English

Activities and Societies: Editor of college newspaper