John Chitwood Email and Phone Number

• IT Consulting for Residential/SMB clients• Cloud Networking Solutions and Administration• Systems/Network Administration• Hardware Lifecycle Management

EMS LINQ, Inc (LINQ) develops, supports, and hosts software for K-12 school districts. LINQ delivers a suite of integrated solutions to manage K-12 operations at the school, district, and state levels. The solutions include enterprise resource planning (ERP), school and district level account, human resources (HR), analytics, digital displays, payments, child nutrition, document management, workflow solutions, student registration, state child nutrition compliance, and website solutions.• Microsoft Azure Administration (Entra ID, Virtual Desktops, Virtual Machines, DevOps)• Microsoft 365 Administration (Exchange, Forms, Outlook, SharePoint, Teams)• Microsoft Intune Administration• Implemented/Administered new SaaS enterprise applications, configured SSO w/ SAML• Implemented/Administered new cloud VoIP Contact Center solution, migrated 500+ users successfully• Systems/Network Administration• Mentored IT Interns and Junior Administrators• IAM/Change Management• IT Operations/Helpdesk Management• Hardware Lifecycle Management • Microsoft Windows 10-11 Pro, Microsoft Windows Server 2016-2019/Active Directory/RDS• macOS

• IT SME for 20+ SMB clients• Pre-Sales Engineering• IT Help Desk Level I-III• Microsoft 365 Administration• Systems Administration/Network Administration• Microsoft Windows Server/Active Directory Administration• Datacenter/Network Refreshes• VMware ESXi• Cisco Switches, ASA• Cisco Meraki

• Led the Easy Tech Repair Bench, improved the monthly budget by 30%• PC troubleshooting, upgrade/repair, optimization, malware removal, software bundles• Assisted onsite customers with IT and network needs

• Provided IT support to end users and small to large businesses.• Provided Remote Assistance via LogMeIn• Configured and troubleshot ISP-supported hardware (modems, routers, extenders).• Sold AV/Service bundles