Jennifer Christeson Mshrd Phr Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina, United States

Raleigh, North Carolina

Hillsborough, Nc

Provide HR consultative, project-based and hands-on support related to wellness, HR reporting and analytics, leave of absences, and other HR initiatives. Improve leave of absence processes and documentation. Provide data analytics for compliance reporting, such as ACA and EEO-1 Component 2. Research HR trends for attracting and retaining talent.

Raleigh, Nc

Provided leadership and guidance in all aspects of HR for a privately-owned company with 75 employees. Positioned HR as a strategic partner by developing effective working relationships, influencing and challenging senior leadership on the personnel aspect of the strategic plan, and delivering value-added solutions for performance management, total rewards, employee relations, and talent management.• Implemented a performance review process that incorporated goals and key company… Show more Provided leadership and guidance in all aspects of HR for a privately-owned company with 75 employees. Positioned HR as a strategic partner by developing effective working relationships, influencing and challenging senior leadership on the personnel aspect of the strategic plan, and delivering value-added solutions for performance management, total rewards, employee relations, and talent management.• Implemented a performance review process that incorporated goals and key company values. Coached and developed managers on performance planning, rewarding high performing employees, and developing plans for under-performers. Created a peer review process for senior leadership to open dialogue and understanding of performance and perceptions.• Enabled managers to make informed compensation decisions. Created a compensation benchmarking tool and market pay guidelines. Utilized historical and peer data, MPGs, and comparative analysis for recommended increases.• Coached managers on how to address employee relations issues such as poor performance, reductions in force, corrective action plans and terminations. Conducted investigations and provided recommendations in accordance with federal and state laws.• Promoted understanding of total rewards program. Developed guides and presentations for the benefits and 401(k) plans. Increased 401(k) plan participation by 5% through targeted communication and education. Suggested benefit plan enhancements with low to no cost to the company.• Evolved talent management to include full life-cycle planning. Created structure for recruiting and onboarding new hires. Worked with managers to identify, attract, and retain talent. Emphasized importance of creating career paths and stretch assignments. Conducted exit interviews and identified areas for improvement. Show less

Raleigh, Nc

Provided advice, coaching, counseling, and problem solving to 400 managers and employees. Built and maintained effective working relationships throughout the U.S. and globally. Engaged with different levels of employees including field employees, call center employees, exempt and non-exempt individual contributors, program managers, directors and executives.• Drove HR initiatives such as performance reviews, merit planning, promotions, restructuring and change management.• Managed… Show more Provided advice, coaching, counseling, and problem solving to 400 managers and employees. Built and maintained effective working relationships throughout the U.S. and globally. Engaged with different levels of employees including field employees, call center employees, exempt and non-exempt individual contributors, program managers, directors and executives.• Drove HR initiatives such as performance reviews, merit planning, promotions, restructuring and change management.• Managed employee relations issues such as poor performance, reductions in force, corrective action plans and terminations. Investigated code of conduct concerns, harassment, and EEOC claims.• Partnered with managers and leaders in workforce planning through staffing, employee development and succession planning.• Analyzed HR metrics and provided feedback to management for enhanced decision support.• Participated in the Honeywell Operating System (HOS) Steering Committee to drive process improvements and increase productivity.• Provided HR policy guidance and interpretation. Show less

Raleigh, Nc

Formerly Elster SolutionsPerformed in a dual role as HR Generalist after acquisition in 12/2015. Supported managers and employees in the following areas: Employee relations, performance management, staffing, and compensation planning.

Raleigh, Nc

Managed employee benefits program, including 401(k) and pension plans, health plans, and voluntary benefit plans for 1,500 employees in a six-company control group. Designed, developed and audited benefit policies, procedures and plans. • Primary point of contact for the administration of two 401(k) plans. Also included payroll data interfaces, data collection for auditing purposes and preparation of 5500 filings. Combined plan assets exceeded $135M.• Provided support for two… Show more Managed employee benefits program, including 401(k) and pension plans, health plans, and voluntary benefit plans for 1,500 employees in a six-company control group. Designed, developed and audited benefit policies, procedures and plans. • Primary point of contact for the administration of two 401(k) plans. Also included payroll data interfaces, data collection for auditing purposes and preparation of 5500 filings. Combined plan assets exceeded $135M.• Provided support for two closed defined benefit plans.• Key member of ADP HRIS conversion team. Migrated single ADP Enterprise database into three ADP Workforce Now databases to accommodate business needs. Created various custom reports for processing and audit purposes.• Facilitated system integration with ADP, BenefitFocus, and vendor interfaces.• Responsible for process improvement and documentation of benefits and HRIS functions. Show less

Cary, Nc

Responsible for the administration of employee benefits program, including retirement plans, health plans, and voluntary benefit plans for 15,000 employees. Prepared communications for various types of employees: corporate, field, and store. Conducted benefits surveys to support recommended benefit program enhancements for approval by the benefits committee. Enhancements included improved open enrollment experience, increased communication, and outreach regarding implications of the… Show more Responsible for the administration of employee benefits program, including retirement plans, health plans, and voluntary benefit plans for 15,000 employees. Prepared communications for various types of employees: corporate, field, and store. Conducted benefits surveys to support recommended benefit program enhancements for approval by the benefits committee. Enhancements included improved open enrollment experience, increased communication, and outreach regarding implications of the Affordable Care Act (ACA). • Increased medical plan enrollment by 1,000 participants in 2014 and an additional 550 participants in 2015 through concentrated communication of ACA regulations.• Worked with project team to develop ACA measurement process to identify eligible employees working 30-36 hours per week. Also responsible for ongoing administration of the process.• Implemented a Health Reimbursement Account medical plan and a new Health Savings Account medical plan for improved employee affordability.• Provided member service and problem resolution for 401(k) plan including advisory service to executive participants. Also included payroll data interfaces, implementation of new fund options, data collection for audit processes and preparation of Forms 5500. Plan assets exceeded $47M.• Participated in focus group to create a more functional intranet. Served as project lead to create and maintain the benefits home page with current plan information, wellness newsletters, and important announcements.• Primary point of contact for data collection and analysis to support decision making regarding employee retention and related policy matters.• Supported implementation of UltiPro and system integration with Empowered Benefits to facilitate vendor interfaces. Show less

Raleigh, Nc

Accountable for onboarding instructors and administrative staff and compliance with federal regulations related to hiring practices. • Served as I-9 compliance officer bringing I-9 records into full compliance. Also trained staff on e-Verify requirements and usage.• Developed and implemented written procedures for hiring and rehiring employees.• Benchmarked market pay guidelines and created a process for job mapping and determining pay rates for instructional and… Show more Accountable for onboarding instructors and administrative staff and compliance with federal regulations related to hiring practices. • Served as I-9 compliance officer bringing I-9 records into full compliance. Also trained staff on e-Verify requirements and usage.• Developed and implemented written procedures for hiring and rehiring employees.• Benchmarked market pay guidelines and created a process for job mapping and determining pay rates for instructional and non-instructional employees.• Served as back-up to the Benefits Administrator. Show less

Raleigh, Nc

Managed employee benefits programs for 300 employees in compliance with HIPAA and FMLA requirements. Also responsible for modifications to existing plans, installation of new plans, and related communications. • Led annual bidding process for benefit plan renewals and coordinated open enrollment process.• Implemented a high deductible health plan with HSA and coordinated follow-up educational efforts.• Administered 401(k) plans and processed withdrawals, distributions, and… Show more Managed employee benefits programs for 300 employees in compliance with HIPAA and FMLA requirements. Also responsible for modifications to existing plans, installation of new plans, and related communications. • Led annual bidding process for benefit plan renewals and coordinated open enrollment process.• Implemented a high deductible health plan with HSA and coordinated follow-up educational efforts.• Administered 401(k) plans and processed withdrawals, distributions, and loans. Show less

Vienna, Va

Supported the business group’s annual salary and merit review process, bonus pool allocation, and re-mapping of job families, roles, and market pay guidelines. Provided guidance on HR policies and employee relations matters. • Contributed to mergers and acquisitions transition team by communicating new policies and procedures and assisting with the conversion of employees to the parent company’s structure.• Facilitated staffing needs through posting of internal job ads and… Show more Supported the business group’s annual salary and merit review process, bonus pool allocation, and re-mapping of job families, roles, and market pay guidelines. Provided guidance on HR policies and employee relations matters. • Contributed to mergers and acquisitions transition team by communicating new policies and procedures and assisting with the conversion of employees to the parent company’s structure.• Facilitated staffing needs through posting of internal job ads and processing offers to internal candidates.• Prepared budget forecasting reports and activity summaries for a $10 million government contract. Show less

Chantilly, Va

Administered health and welfare plans for multiple clients. Ensured HIPAA compliance while managing FMLA, STD, and LTD. Processed FSA enrollments and reimbursements, workers’ compensation and unemployment claims, and administered COBRA.

Vienna, Va

Administered employee benefits program for 1,200 employees. Also responsible for workers’ compensation and unemployment claims, COBRA administration, new hire orientation, and out-processing of terminated employees.• Responsible for HIPAA compliance, STD and LTD claims processing and administration of the company’s educational assistance and computer loan programs. • Assisted in the implementation of a new HR software program, created program documentation and trained other HR… Show more Administered employee benefits program for 1,200 employees. Also responsible for workers’ compensation and unemployment claims, COBRA administration, new hire orientation, and out-processing of terminated employees.• Responsible for HIPAA compliance, STD and LTD claims processing and administration of the company’s educational assistance and computer loan programs. • Assisted in the implementation of a new HR software program, created program documentation and trained other HR staff.• Supported the restructuring of the organization through mapping of job families, roles, and market pay guidelines. Show less

Master Of Science (M.S.), Human Resources Development, 4.0

Bachelor Of Science (B.S.), Management

Activities and Societies: Delta Sigma Pi