Chris Bradley Email & Phone Number

Falls Church, Virginia, Us

Philadelphia, Pa, Us

𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: Establish and formalize public sector operations, set its growth strategy and stabilize infrastructure to drive revenue. 𝐓𝐡𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Mobilize a high-growth business by stabilizing infrastructure, partnering cross-functionally in a matrixed environment, and identify and implement process, technology and tool enhancements that createe a culture of efficiency and dependable delivery. Guide a team of 6 project and program managers. 𝐓𝐡𝐞 𝐖𝐢𝐧𝐬: » Lead ~30 ongoing projects that are on track to deliver $131M+ in savings and revenue generation over 5 years. » Created a tool to automate technician selection for specific government client needs, saving 3 labor hours for each division leader each week. » Streamlined 20 processes into 1 baseline process for all Ethernet products, driving employee engagement through simplicity. » Set vision and determined product market fit for emerging products, diversifying product portfolio from Ethernet to advanced voice, ActiveCore, SD-WAN, broadband support and LAN and WAN delivery. » Sold ActiveCore delivery to first government client, creating a new revenue stream. » Prepared sales team and positioned capabilities for RFP, enabling Comcast to compete for and win $500M, 10-year federal contract.

Philadelphia, Pa, Us

𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: Fortify Comcast’s ability to offer full coverage to national enterprise clients by improving network of telco and service providers. 𝐓𝐡𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Build dedicated Vendor Management Office and oversaw continual service improvements. Represented the company externally and at industry events. Managed a team of 50 and a $50M budget. 𝐓𝐡𝐞 𝐖𝐢𝐧𝐬: » Increased technology and telco vendor relationships from 25 to 300+. » Reduced spending with partners by 15%. » Reduced installation failure by 23% by introducing collaboration and communication structures.

Philadelphia, Pa, Us

𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: Earned promotion to create and scale a business unit to support Enterprise and Reseller channels. 𝐓𝐡𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Supported growth at scale by cultivating a project management organization, splitting out dedicated off-net access and billing teams. Transformed operations by introducing analytics production and performance management and by reducing operational inefficiencies. Managed a $40M operational budget. 𝐓𝐡𝐞 𝐖𝐢𝐧𝐬:» Grew enterprise team from 35 to more than 500 employees to deliver in the US and Canada. » Delivered 200-300% revenue growth, bringing fledgling organization from start-up to dependable revenue generator in 4 years. » Led change management and operational efficiency improvements that delivered 30 point lift in employee engagement. » Created offshore team of 65 in India that increased throughput by 200% and reduced costs by $4.2M. » Built an Off-Net aggregation organization to support 26K installations a year.

Philadelphia, Pa, Us

𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: Guide an organization that delivered broadband, video and voice services to various sales channels. Determined need for specialized team for national account support. 𝐓𝐡𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Created an enterprise operations team to deliver connectivity outside of the Comcast footprint. Fostered relationships with domestic and global telecommunications partners. Managed a team of 45. 𝐓𝐡𝐞 𝐖𝐢𝐧𝐬:» Integrated an acquired operations delivery team.» Reduced On-Net installation failure rate by 16%. » Increased annual recurring revenue by ~2X.

Basking Ridge, Nj, Us

In my role as Sr. Consultant at Verizon, I led initiatives to drive customer satisfaction improvements through the Voice of the Customer Initiative. I represented the federal sector business unit in a Six Sigma rotational program, showcasing my dedication to process improvement and quality assurance.

Basking Ridge, Nj, Us

𝐓𝐡𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞Direct the company’s 2nd largest program to provide fiber-optic networking to 150 Department of Defense locations and other agencies to support connectivity and communication for the $750M Defense Research and Engineering Network contract. 𝐓𝐡𝐞 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Set IT strategy and aligned client objective to Verizon technology platform. Oversaw a team of 5 and a matrixed supply chain and management team of 100. 𝐓𝐡𝐞 𝐖𝐢𝐧𝐬:» Met all P&L targets for the contract and reduced operational expenses by 2%. » Eliminated 95% of early contract termination fees by creating change controls and tracking system. » Negotiated post-contract process change that mitigated $250K in contract penalties and security violations. » Reduced minor iOS upgrade process time by 80%.

Basking Ridge, Nj, Us

Led a team of 35 engineers in troubleshooting and maintaining government agency clients' networks at Verizon Federal Network Systems in Reston, Virginia.

Falls Church, Virginia, Us

Led the project management team at General Dynamics Information Technology for a 2-year DNI contract, overseeing the hiring and scaling of a team of 25+ project managers. Managed budget, completed 96% of projects on schedule, and implemented project SLA policies to reduce escalations by 65%.

London, Gb

In my role as a Project Manager at BAE Systems in Mclean, Virginia, I led the migration of customer servers from physical to virtual environments.

I spearheaded the migration to VoIP technologies, optimizing communication globally. Managing a substantial budget, I ensured the seamless deployment of PBX projects and fostered collaboration among diverse stakeholders for project success.

Led team that installed telecommunications and computer infrastructure at facilities. Administered $1M+ project budget. Top 5 Skills used in this role: Security, Government, Telecommunications, Project management, Customer service

Designed, configured and installed networks, hardware and software, including encryption routers and Cisco equipment; performed testing; wrote engineering manuals and briefings.

Developed GSM switch updates. Tailored system design architecture and performed programming and testing. Improved information flow within the development group by developing a website with online communication tools that enabled collaboration.

Executive Masters Technology Management

Master Of Science - Ms, Sports Management And Marketing

Bachelor Of Science - Bs, Computer Science

Master Of Engineering - Meng, Computer/Information Technology Administration And Management