J. Christopher O'Sullivan Email and Phone Number
J. Christopher O'Sullivan work email
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J. Christopher O'Sullivan personal email
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As a multifaceted executive and visionary change agent, I bring extensive experience transforming and modernizing end user services for large global organizations. Throughout my career, I have elevated the overall user experience by devising and delivering innovative solutions, technology enhancements, and new tools. My strengths include driving technology adoption and bridging the gaps between technology systems and end users. By developing robust IT strategies, I have successfully addressed companies pressing technology challenges. As a consensus builder and trusted leader, I thrive on aligning diverse, cross-functional groups and motivating teams to achieve aggressive deliverables. Select highlights from my career include: ➝ Cut P1 outages 90% and enhanced security capabilities by migrating to a hybrid Microsoft Office 365 cloud platform.➝ Developed and led a $30M strategic transformation initiative across end user service, infrastructure, and security.➝ Integral in saving $60M+ in 3 years by leading the transition of Windows engineering to offshore facility in India.➝ Chosen by CIO as one of 25 top UBS IT thinkers tasked to build a single, centralized, and unified IT organization.
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Information Security - Chief Operational OfficerFreddie Mac Jan 2021 - PresentMclean, Va, Us -
Information Security - Chief Operational OfficerFreddie Mac Sep 2020 - Jan 2021Mclean, Va, Us -
Global Head Of Messaging And CollaborationAig Dec 2015 - Aug 2020New York, Ny, UsTransform, influence, and lead messaging and collaboration services for 65K+ global employees while managing global collaboration services architecture and operations. Oversee $50M annual operational budget, $15M BAU budget, $15M+ transformation program, and cross-functional teams of 40 staff. Provide strategic leadership, direction, and vision for desktop and collaboration strategy. Led organizational change on a global scale and transformed the team.➛Delivered unprecedented results in first 12 months; saved $2M in expenses and decreased severity 1 outages 90%.➛Drove strategic desktop approach to address users with legacy devices that were coming to end of life.➛Collaborated on the design and delivery of a robust, secure enterprise offering. ➛Reduced incoming tickets by automating manual tasks and resolving end user pain points. -
Vice President Desktop OperationsAig Jan 2015 - Dec 2015New York, Ny, UsBrought on to direct desktop operations for field services, branch offices, and management with direct oversight of 25-member teams and $20M annual budget. Focused on developing overall roadmap and modernizing technologies.➛Generated $2M+ in cost savings in first 12 months of streamlining and productionizing Asset Management areas.➛Saved $2M by negotiating a 15% discount in contract pricing, while expanding print/desktop support coverage. ➛Enhanced the end user experience by optimizing email capabilities and improved user experience at our branches.➛Reduced outages and maximized capacity at branch offices by removing vulnerable, nonstandard hardware. -
Global Program Delivery LeadDell May 2010 - Jan 2015Round Rock, Texas, UsDesigned, sold, and delivered custom infrastructure services to Fortune 500 clients. Helped close and present on consulting projects, which drove new business revenue.➛Instrumental in the design, negotiation, and close of a 7-year, $120M global field services contract.➛Reduced severity 1 outages 50% and shortened session delivery through a global VDI strategy program.➛Oversaw and executed the desktop deployment of Office 2007 to 100K employees globally for a leading bank. -
Director / Engineering & Product ManagerUbs Jul 2004 - Oct 2009Zurich, ChDirected budgets up to $20M, global teams of 20 engineering and product management professionals, technology strategy, Windows core engineering, Remote Access and Alternate Computing (VDI). Navigated geographically-dispersed teams through the company’s merger, changes in leadership, and large-scale projects.➛Upgraded Client AV deployment from 67% to 99% in 90 days through aggressive monitoring and remediation.➛Diminished $10M in desktop BCM spend to zero by leveraging existing global VDI deployments.➛Saved $2M in license and maintenance costs by driving the consolidation of software distribution.➛Transformed Product Management team to adopt and champion an end-user focus. -
Wintel Distributed Operations Manager And Head Of Messaging Services, UbspwUbs Dec 1999 - Jul 2004Zurich, ChDeveloped and led high-performing global team of 20 that enhanced server, email, and technical systems. Decreased expenses annually by archiving mail-flow.➛Boosted server uptime from 98% to 99.99% and email uptime from 98% to 99.99% .➛Generated $5M in cost savings and eliminated >20% of server installations by developing server farms.➛Saved $20M over 36 months by standardizing mail products enterprise-wide.
J. Christopher O'Sullivan Skills
J. Christopher O'Sullivan Education Details
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Hofstra UniversityBusiness Computer Information Systems -
Queens College Of The City University Of New YorkComputer Science
Frequently Asked Questions about J. Christopher O'Sullivan
What company does J. Christopher O'Sullivan work for?
J. Christopher O'Sullivan works for Freddie Mac
What is J. Christopher O'Sullivan's role at the current company?
J. Christopher O'Sullivan's current role is Information Security - Chief Operational Officer at Freddie Mac.
What is J. Christopher O'Sullivan's email address?
J. Christopher O'Sullivan's email address is jc****@****ail.com
What schools did J. Christopher O'Sullivan attend?
J. Christopher O'Sullivan attended Hofstra University, Queens College Of The City University Of New York.
What skills is J. Christopher O'Sullivan known for?
J. Christopher O'Sullivan has skills like Vendor Management, It Strategy, Pmo, Service Delivery, Vmware, Project Portfolio Management, Infrastructure, Business Analysis, Sdlc, It Management, It Service Management, Product Management.
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