Chris Williams Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, United States

• Drive sales revenue through contract renewals to maintain high renewal close rate for the upper Manhattan and southeast New York territory at 95% close rate in 2022; 97% close rate in 2023• Conduct outbound communications to notify of upcoming renewals to customers and resellers on renewal options 90-120 days prior to expiration averaging 20-30 accounts per day• Create and provide proposals, negotiate, and supply related documentation at least 60 days in advance to facilitate… Show more • Drive sales revenue through contract renewals to maintain high renewal close rate for the upper Manhattan and southeast New York territory at 95% close rate in 2022; 97% close rate in 2023• Conduct outbound communications to notify of upcoming renewals to customers and resellers on renewal options 90-120 days prior to expiration averaging 20-30 accounts per day• Create and provide proposals, negotiate, and supply related documentation at least 60 days in advance to facilitate renewals• Utilize SalesForce CRM to document customer activity, manage pipeline and weekly forecast• Identify upsell opportunities within customer accounts and partner with multiple Account Executives based on customer size, Solution Architects based on product needs, and Territory Manager based on the size of the contract• Collaborate with Customer Success, Channel, and Sales teams to understand existing sales opportunities, identify special customer issues, and ensure customer satisfaction to build relationships through best pricing options that get passed on to those customers• Responsible for achieving monthly and quarterly revenue targets through accurate forecasting and sales skills; 2023 quota was $4M for upper Manhattan and southeast New York territory• Managed secondary territories multiple times as interim coverage to maintain continuity for customers of impacted territories (territories include New Jersey and Boston)• Coach and develop 4 new hires in tools and procedures to support quick transitions of new team members Show less

Suwanee, Georgia, United States

• Manages front-of-house and serves as Assistant General Manager for a restaurant with annual sales of $5.2M (includes catering sales)• Manages a staff of 50+ employees and maintaining a labor percentage under 21%• Trains staff on corporate policies and procedures including food safety, customer service, restaurant presentation, and menu knowledge• Generates front of house scheduling, floor plans, and training schedules• Supports other stores in the market through travel… Show more • Manages front-of-house and serves as Assistant General Manager for a restaurant with annual sales of $5.2M (includes catering sales)• Manages a staff of 50+ employees and maintaining a labor percentage under 21%• Trains staff on corporate policies and procedures including food safety, customer service, restaurant presentation, and menu knowledge• Generates front of house scheduling, floor plans, and training schedules• Supports other stores in the market through travel, training, and substitute-managing as needed• Leading staff through implementation of new scheduling and financial analytics software Show less

Lawrenceville, Georgia

Restaurant Bar Manager (01/14-02/16)• Manages bar inventory, value averaging $7k/week• Surpasses bar waste ratio goal of 1.5%, averaging less than 1.2% loss weekly• Coordinates bar and host scheduling• Communicates weekly beverage sales reports to all team members• Ensures guest satisfaction through constant training, availability to customers, and team support (Overall Satisfaction or OSAT)• Manages store’s labor percentage ensuring it is below 16.8% weekly… Show more Restaurant Bar Manager (01/14-02/16)• Manages bar inventory, value averaging $7k/week• Surpasses bar waste ratio goal of 1.5%, averaging less than 1.2% loss weekly• Coordinates bar and host scheduling• Communicates weekly beverage sales reports to all team members• Ensures guest satisfaction through constant training, availability to customers, and team support (Overall Satisfaction or OSAT)• Manages store’s labor percentage ensuring it is below 16.8% weekly projection• Coaches team members through high stress situations• Maintains relationships with store vendorsRestaurant Kitchen Manager (11/12-01/14)• Placed all food and supply orders ($15-$20k weekly)• Ensured product quality in presentation and quality control/line checks • Maintained restaurant operational equipment including preventative maintenance and scheduling• Created purchase orders for operational and food cost and approved related invoices for payment• Generated the weekly stores budget using Red Prairie based on previous six-week average• Coached team members on proper safety and sanitation methods according to County Health Department regulationsLine Cook (05/06-11/12)• Ensured all entrées were prepared and presented in accordance with company recipe • Served as a Certified Trainer/Educator Through Excellence, participating in the training of employees (1-2 per week)• Managed the cleanliness and ticket times for store Show less