Joshua Chua Email and Phone Number
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Graduated Magna Cum Laude from Wilmington College with a Bachelor's Degree in Sports Management. Current Director of Ticket Sales & Revenue, Rock Entertainment Group. Past experience in premium sales and client retention, as well as in game day facility event management and hospitality. Involvement in positions of authority over employees of all ages with the ability to grow employees and revenue as well as streamline day-to-day processes. Reliable, organized and efficient worker. Able to supply employers with leadership, problem solving abilities, flexibility, responsibility and professional communication skills.
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Director Of Ticket Sales And RevenueRock Entertainment Group Jun 2024 - PresentCleveland, Ohio, United StatesProvide direct oversight of all ticket sales efforts for Rock Entertainment Group (REG), including strategy, pricing, activation, and lead generation for existing partners. Additionally, support the cultivation of new business partnerships by leading the development and presentation of ticket sales proposals to C-suite executives and ownership stakeholders.
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Sr. Manager Of Ticket & Premium Sales, Reg FranchiseRock Entertainment Group Dec 2022 - Jun 2024Cleveland, Ohio, United StatesOversaw all ticket sales operations for Rock Entertainment Group’s franchise teams, with a primary focus on Premium Products and Group Opportunities for Tennis in the Land, the Cleveland Monsters, and the Cleveland Charge. Played a pivotal role in partnering with Cleveland Soccer Group on their NWSL bid by contributing to revenue projections, lead generation, activations, reporting, and package design. Served as the ticket sales lead for the 2024 Women’s College All-Star Game, managing gameday fan experiences, revenue reporting, and premium sales to ensure event success.
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Manager Of Premium SeatingCleveland Charge Jun 2022 - Dec 2022Cleveland, Ohio, United StatesManaged the Charge Premium Sales Team and developed targeted strategies to maximize premium inventory sales for the Cleveland Charge. Planned and executed prospect and member events within budget constraints, driving exceptional results. In the 7 months in the role, achieved a 328% increase in Premium Membership Revenue and a 367% growth in Premium Membership FSEs, while overseeing the addition of 56 Courtside Seats due to sell-through demand. Designed and launched a new Premium Membership program for all Courtside accounts, featuring tailored benefits, COI pricing options, and exclusive events. -
Senior Premium Development Consultant, Franchise PropertiesRock Entertainment Group Oct 2021 - Jun 2022Cleveland, Ohio, United StatesManaged premium accounts for the Cleveland Cavaliers, Cleveland Monsters, and Cleveland Charge, overseeing a portfolio valued at over $390,000 with an 80%+ renewal rate. Exceeded membership goals by 31% and surpassed partial plan goals by 23%, while achieving 393% of group sales targets through expanded B2B and suite sales in the Northeast Ohio community. Generated a total revenue of $705,055 during my tenure, consistently driving growth and exceeding expectations.
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Business Development SpecialistCleveland Monsters Dec 2018 - Sep 2021Cleveland/Akron, Ohio AreaExcelled in selling memberships, group tickets, and partial plans while managing a book of business valued at over $200,000. Consistently met or exceeded total revenue goals each season leading up to the COVID-19 pandemic. During the pandemic, generated over $70,000 in membership revenue (51.5 FSE) and achieved a 95% membership renewal rate. Beyond revenue generation, contributed to team success by developing sales contests, mentoring and training new team members, and designing innovative ticket packages from the ground up. Generated a total revenue of $595,442 during my tenure in this role. -
Account Executive, Organizational Business DevelopmentCleveland Cavaliers Jun 2018 - Dec 2018Cleveland, OhioSold across three properties affiliated with the Cleveland Cavaliers: Cleveland Monsters, Canton Charge, and premium theater boxes. Generated $148,364 in new revenue, including securing an 8-year, $1.02 million premium theater box sale. Finished tenure in the position ranked 1st among eight representatives in total revenue for each property and in overall revenue. Developed expertise in B2B, B2C, and group sales, leveraging both face-to-face and phone interactions to drive results. -
Center For Sport Sciences Assistant Facility DirectorWilmington College (Oh) Sep 2016 - May 2018Wilmington, OhioResponsible for facilitating events within the Center for Sport Sciences. Also involved in working multiple athletic events across the Wilmington College campus throughout the school year. -
Junior Account Executive - InternCleveland Monsters May 2017 - Aug 2017Cleveland, OhioGenerated $4,492 in revenue selling season ticket memberships, finishing 1st out of 6 reps. Focused on superseding individual revenue goals by making over 60 calls per day. Conducted face-to-face appointments with prospective clients on game days. Also, assisted as needed in other areas throughout the arena during the duration of each home game.
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Supervisor/ManagerBaskin Robbins Jul 2013 - Aug 2016Store # 3141 Claremont, CaWas accountable for the hiring process including individual interviews with future candidates. Supervised a total of nine employees at the franchise. Provided detailed information on weekly inventory checks. Created a 15-page manual to streamline the process of onboarding new employees. -
Security GuardCsc - Contemporary Services Corporation Aug 2013 - Feb 2016Greater Los Angeles AreaResponsible for stadium entrance security checks. Acted as a personal body guard/escort. Worked on-field and stadium security as well as a stadium usher.
Joshua Chua Skills
Joshua Chua Education Details
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Sports Management
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3.78 -
3.78
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3.78
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3.78
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Claremont High School4.12
Frequently Asked Questions about Joshua Chua
What company does Joshua Chua work for?
Joshua Chua works for Rock Entertainment Group
What is Joshua Chua's role at the current company?
Joshua Chua's current role is Director of Ticket Sales and Revenue, REG | Rock Entertainment Group.
What is Joshua Chua's email address?
Joshua Chua's email address is jc****@****rge.com
What schools did Joshua Chua attend?
Joshua Chua attended Wilmington College (Oh), Citrus College, Citrus College, Citrus College, Citrus College, Claremont High School.
What skills is Joshua Chua known for?
Joshua Chua has skills like Leadership, Ticket Sales, Sports Management, Customer Service, Time Management Skills, Personal Responsibility, Public Speaking, Professional Responsibility, Decision Making Skills, Critical Thinking Skills, Leading Teams, Meeting Deadlines.
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