Jean C. Email & Phone Number

Oakville, Ontario, Canada

I have successfully led and managed numerous enterprise-wide training projects, including the implementation of Oracle Learning Cloud, ensuring compliance with legal, regulatory, and organizational standards. I have collaborated with cross-functional teams to develop and deliver effective training solutions, such as role-based training assignments, technical training curricula, and health and safety modules.As the corporate LMS specialist, I have streamlined the user adoption process for Oracle HCM modules, including Learning, Performance Management, Recruiting, Career Development, and Core HR, through job aids and virtual training sessions. I have also onboarded and trained over 100 local training administrators to ensure the smooth operation of learning initiatives.I have actively contributed to people development by collaborating with HR leadership to identify training needs and designing and delivering impactful programs, such as the "Change management during COVID-19" series, an enterprise-wide mentoring program, and a self-paced e-learning library.

Toronto, Canada Area

I successfully led the Canadian launch of the global medical content repository system, Veeva. I designed and delivered a comprehensive, role-based training curriculum, which received an impressive overall evaluation score of 4.59 out of 5.0. Additionally, I developed and delivered an onboarding program for new Medical Science Liaison and Medical Education Manager hires, equipping them with essential skills for success. As the Canadian Medical Affairs team's sole point of contact for the Learning Management Systems, Cornerstone and ComplianceWire, I optimized data and curriculum structures, collaborated with IT, J&J head office, and internal stakeholders on system updates, and provided front-line support for day-to-day inquiries.

Jung-Gu, Seoul, South Korea

I spearheaded the customization and launch of global learning solutions, including the LMS, LCMS, and learning portal. Collaborating closely with the global training team, system integrators, IT, and local stakeholders, I ensured the development of features and functionalities aligned with global needs. To facilitate seamless implementation, I trained local LMS administrators, coordinators, and junior trainers. Additionally, I established comprehensive training curriculum structures for over 500 employees, aligning with local business requirements and learning cultures.Beyond system implementation, I focused on developing in-house training programs to enhance the sales force's product, disease, selling skills, and career development. These programs were tailored to meet specific needs identified through thorough needs assessments and market research. Moreover, I developed and delivered impactful sales manager training programs, emphasizing leadership and engagement skills. To maintain global training quality, I closely monitored the performance of the training team and provided regular metrics reports.

Jung-Gu, Seoul, South Korea

As a successful sales professional, I won the National Top Performance Sales Award four times and was promoted to sales trainer in 2010. I had successfully trained and coached sales teams to service more than 150 key accounts.

Seoul, South Korea

In this role, I was instrumental in supporting the senior leadership team's efforts to forge strategic global partnerships and scale the business platform internationally.

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Master Of Business Administration - Mba, Business Administration And Management, General