- Served as the primary customer service representative- Responsible for patient experience at the front desk (checked patients in/out, bringing in new patients, follow up on potential outreach via Facebook)- Knowledge of healthcare and medical terminology- Maintaining and keeping track of office supplies/ordering things online- Responsible for medical billing/coding- Attending to patient needs/requests- Maintained databases containing patient information – ChiroTouch, Availity, CashPractice- Verify Patient Insurance through various portals- For personal injury cases, was responsible for reaching out to lawyer for Letter of Protection/ MedPay. Consulted with both sides, and then sent documents requested timely.- Handled ddministrative tasks – scheduling, calling patients, printing documents/notes/xrays- Responsible and “fluent in” payment plans/financials-insurance, copay/deductible/ cash plans- Compiled billing at end of week in ChiroTouch billing portal. Made sure all transactions were correct, send out all weekly charges to various insurance companies

(January 17th -20th, 2020) - Spalding Ball Hoophall Classic Basketball Tournament – Production Utility Assistant – ESPN,ESPNU, ESPN3, at Blake Arena in Springfield, Massachusetts(December 14, 2019) Stage Manager -NBCSN – USA Women’s Hockey, USA vs Canada at the XLCenter in Hartford, Connecticut

• New Member Educator: Gained first-hand leadership experience creating member programs and meeting with our New Members.• Regional Leadership Academy at Binghamton University- Educational experience centered on the development of strong character and critical thinking skills for the chapter.

• Assisted in moving incoming freshman students into the college dorms on move in day; Allowed me to interact with new students and parents

Café - • Handled all Café orders in the gym throughout the week for students and staff members• Worked the concession stands during sports events with other employees for guests of the games• Processed payments for food and beverage orders, and maintained a clean work areaEquipment Room - • Helped distribute sports equipment, to administrative staff and student on campus in the Gym

• Served as a liaison to analyze their current marketing strategies to assist and implement new strategic initiatives• Used my skills and knowledgeable techniques from University Classes, as well as Microsoft Office, and Photoshop to excel and gain trust from my coworkers

• Helped empower young people to their economic success by volunteering and visiting an elementary school and teaching lessons with brothers from my fraternity

• Provided customer service to students, staff, faculty, and guests at the University Commons Dining Hall• Working at various areas, assisting to manage and complete different tasks• Communicated to customers and cared for their needs and concerns