Christopher Jackson Email & Phone Number

I'm joining my two veteran brothers in launching our small disabled veteran owned business (SDVOB), established September 2024. Together, we bring over 50+ years of combined military service and experience. As the geek of our company, I leverage my 30+ years of IT experience to bridge the technology gap and enhance our offerings. We're eager to partner with fellow military and government VARs and contractors who share our commitment to mission.

Seattle, Wa, Us

As the East Coast operations manager, led team of dedicated support engineers for select Premium and Advantage Top 50 ISVs – building strong partnerships with stakeholders of enterprise-level businesses ensuring their products and services are set up for success on the AWS Marketplace.Account Management and Operations Team Support- Account management and CRM, using case management software (SalesForce)- Strong support engagement with SEs, PMs, SDMs and PDMs and sales through gap analysis and feedback programs- Refined and designed improvements to existing tools and SOPs for internal ops, commercial and government programs- Worked closely with the launch teams, local partners, and ISVs to remove blockers for regional, product, and new instance launches globally.

Private Government Customer - Consultant (1099)Consulted with government customer in an advisory/architect role for a full-scale network and virtual infrastructure migration from Cisco flat architecture to Juniper/Cisco L3 architecture with Hybrid Azure Cloud integration. Work performed with CenturyLink under the NetworX (EIS) contract.Private Government Customer - Consultant (1099)Served as one of four solutions architects with specialties in workforce mobility, IdM, PAM, and cyber. Developed solutions architectures that aligned with our workforce mobility offerings and partners. Assisted internal sales team with technical requests from customers such as U.S. State Department, CBP, FLETC, and FEMA and led technical workforce mobility solution content for RFI and RFQ proposals. Designed/architected and implemented solutions for POCs and production environments. Worked collaboratively with the other solutions architects to create solutions and approaches in response to customer RFPs and RFIs.

Dulles, Va, Us

Senior IT/wireless architect possessing extensive experience with IoT wireless technologies such as ZigBee, 802.11x, BLE, WiMax, WiFi, VHF and UHF wireless environments. Provided wireless information technology consultation, architecture, engineering, wireless technical architecture support, and business case short- and long-term financial cost benefit analyses of wireless infrastructures. I have technical managerial lead experience on large, complex mobility and wireless/IT infrastructure implementation projects:Responsibilities included but were not limited to:* Wireless architect and engineering technical lead on overseas WiFi projects for U.S. Department of State in support of our mobile diplomats abroad.* Technical analysis and detailed documentation of the current “as-built” environments.* Performing industry research to define/quantify a fully integrated solution in support of business requirements.* Serving as technical point of contact for wireless gathering, review, validation and documentation of the business, functional, technical requirements, architecture design and security architecture.* Assisted with planning and execution of product/system reviews, research, and procurement processes.* Developed and reviewed system implementation plans and methodology deployment plans.* Led large-scale projects including technical architecture design, configuration, installation, and implementation, which included LAN, SAN, WAN, security measures (wIDS/wIPS), servers, virtualization, and WLAN.* Extensive skills in “state of the art” technologies and an in-depth understanding of technical architectures, hardware platforms, and the U.S. Department of State architecture.* Developed wireless technical and non-technical solutions for supporting business process reengineering.

Dulles, Va, Us

As the VP for product development, my responsibilities included being a thought leader for technology concepts and leading practices within the IT sector both domestically and abroad. Uncovered key insights and developed product strategies to enhance the value of our customer relationships, while maximizing the value that the customer received from SkyePoint Decisions.

Dulles, Va, Us

• Lead SME for design/implementation of the de facto standard for mobility architecture for U.S. Department of State (DoS) 30k user community, including engineering configuration, Windows 2008-2012 upgrades from legacy 2000-2003 server farms, Citrix StoreFront, Citrix NetScaler, Citrix XenMobile, and VMware ESXi• Architected and implemented enterprise HA XenMobile deployment and disaster recovery strategy with seamless impact to user community• Reviewed and made recommendations regarding Good, AirWatch, and BB10 implementations as well as Microsoft InTune.• Designed various technical documents, diagrams, and presentations for the hardware and software installation/migration/upgrade procedures, packaging standards, migration path, server capacity and scaling for Citrix XenMobile and VDI • Engineered and implemented various Citrix performance tweaks via NetScaler configurations, XDM configuration settings, and firewall modifications.• Provided recommendations on storage solutions (Flash Cache, Snap Manager, NFS etc.) to support the enterprise-scale deployments on various U.S. State Department initiatives.• Instrumental in the development of test, development, quality assurance (QA) environment for DoS initiatives.

Us

http://newriversystems.com/about_leadership.phpLed New River Systems' technology development and management in fields including cloud computing, wireless communications, audio visual designs, network and security architecture; held the following certifications: CCA, CNA, CCNA, CCNP+Security, CCSP, INFOSEC, MCSE+Security, Security+, CNSS 4011/4013 and ITILv3.

Us

Naval Criminal Investigative Service - ConsultantLevel III sys admin and Exchange systems manager supporting a government customer for all CONUS and OCONUS SITES (19 primary sites worldwide). Supported the “as is” operations for Exchange and Active Directory for 18,000+ user mailboxes across all networks SIPR/NIPR/JWICS/SCI special programs. Completed the “to be” operations initiatives on time and under budget. Projects included: Exchange 2003/2010 DAG, POM to CISCO UCS, Citrix CG2 BYOD.

Mc Lean, Va, Us

Corporate strategy and development team. Served as the director of IT programs for Invertix managing and performing all IT operations both internally and customer driven. Served as senior solutions architect, technical SME, and TPM for major new business initiatives valued in excess of $1B, marshaling corporate resources in collaboration with other technical SMEs, business unit managers, the chief scientist, and senior executives. Efforts contributed to the acquisition of Invertix in 2012. Designed, developed, and deployed all high- and low-side initiatives within the Invertix IT infrastructure. o Built and patented a state-of-the-art 3D systems innovations lab with immersive collaborative voice, gesture, and touch enabled analytic capabilities built on 96 node computing cluster interfaced by more than a dozen systems with quad 3D display output controlled by Crestron(tm) on a custom IPAD touch interface along with a similarly configured executive conference room.o Proposal development support as an author on networking and systems engineering sections of multiple winning proposals.o Implemented a complete Cisco architecture for both the unclassified and classified network.o Served as a "one man" shop in many areas of the company IT infrastructure support.o Managed multi-million dollar IT budget.o Provided IT management and support for five CONUS locations.o Created custom remote support tools for remote client support.o Served as the ISSM/ISSO for three ICD 705 accredited spaces.o Managed Cloud initiatives

Ramsey, Nj, Us

Responsible for all levels of project implementation and management. Managed an annual IT budget for more than 70 clients of over $2 million in project services contracted annually and procurement of over $3.5 million annually. Managed 12 project consultants and training on all facets of project management. Full WAN/LAN network auditing, security analysis and design, practical implementation strategies, training, CMM-level quality control and direct customer interface and solutions proposals for low- to high-end solutions. Clustering, SANs, Citrix Farms, Cisco infrastructure.o Project manager/architect for major government contractor on 11.5 million dollar projecto Global IT project manager for international patent company on various infrastructure and security projects.o Managing consultant for all projects originated from the Washington, D.C., tri-state area (D.C., Maryland, Virginia).

Herndon, Virginia, Us

Served NMCI as a project tech lead and POP (point of presence) manager for the Washington Navy Yard, NAVSEA, and NSA Mechanicsburg, Pennsylvania (NAVSEA/NAVSUP). Instrumental in development and redesign of testing practices and automation systems. Provided direct support for POP configurations for Cisco and Dell server equipment for ground-up server presence installation. Interfaced daily with a broad range of customer base (Navy/Marine/DOD personnel). Provided technical expertise on hundreds of GOTS/COTS packages. Served as part of the DAA Analysis team that facilitates the reporting guidelines and input for the weekly progress reports to the government.

Network/PC Repair Consultant Self-employed business provided network-troubleshooting, Infrastructure support for smallbusinesses and executive professionals. Responsibilities included all levels of PC/laptop repair,production, support, network installation and configuration, training, and inventory control.Sold business interest to AllCovered in 2004

Bethesda, Md, Us

Lockheed Martin Federal Systems, Network Consultant 1994 – 2000 Multiple ContractsEnvironmental Protection Agency Contract - Served as a network infrastructure consultant for technical services and training facilities throughout the agency. Provided server and NDS support for various networking systems utilizing Dell servers and Cisco equipment. Provided second-tier server and desktop support to the EPA customer base.Environmental Protection Agency Contract – Served as a technical LAN administrator for various EPA LAN offices installing Novell 4x-5 servers, backup systems, fault redundancy systems, desktop PCs, video conferencing equipment, dial-in/dial-out systems, preparing diagramed schematics for network design and implementation, setting up and testing new and varied products. Administered and managed software and hardware inventory and control and conforming to ETSD (Enterprise Technology Services Division) standards and practices.Defense Messaging System (DMS) Contract - Provided detailed topology design, configuration, and staging of NT/Lotus Notes based machines to numerous DMS (Defense Messaging System) military sites nationwide and worldwide to places like France and Germany. Provided on-site installation and conducted functional, security, and performance testing on all aspects of the system.Social Security Administration Contract - Provided set-up and configuration of systems using voice-assisted and mobility-impaired equipment and hardware on a Novell/Windows 95/NT platform. Performed extensive human machine interface testing involving handicapped individuals.CODA-I Contract - Worked as a help desk engineer on AIX/NT systems resolving network issues and providing desktop support. Integrated the GroupWise Office System Pilot into the CODA-I (Core Office Desktop Applications Infrastructure) Office Suite.

Washington, Dc, Us

USMC MOS 2542, Communications SpecialistDesert Storm and Desert Sheild.Medically retired in 1993

Master Of Science - Ms, Communications Technologies/Technicians And Support Services

Bachelor Of Science - Bs, Communication, General

Certificate, Business Acceleration/High Performance Training

Certificate, Organizational Leadership

Hs, Diploma