Vp Payments Experience
Current
Apr 2022 - Present
AeroLeads people directory · profile
Janice Ong Email & Phone Number
Global Payments | Cross Border International Remittances I Fintech I Strategic Thinker I Team Leadership I Customer Success I Go To Market
at
UNFCU
1 work email found
@unfcufoundation.org
1 phone found area 214
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Payments | Cross Border International Remittances I Fintech I Strategic Thinker I Team Leadership I Customer Success I Go To Market
Location
United States
Who is Janice Ong? Overview
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Quick answer
Janice Ong is listed as Global Payments | Cross Border International Remittances I Fintech I Strategic Thinker I Team Leadership I Customer Success I Go To Market at UNFCU, based in United States. AeroLeads shows a work email signal at unfcufoundation.org, phone signal with area code 214, and a matched LinkedIn profile for Janice Ong.
Janice Ong previously worked as VP Payments Experience at Unfcu and FPC Cross Border Payments Working Group at U.S. Faster Payments Council. Janice Ong holds Bachelor'S Degree, Economics from La Trobe University.
Company email context
Email format at UNFCU
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{first_initial}{last}@unfcufoundation.org
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Profile bio
About Janice Ong
At UNFCU, my role as VP of Payments Experience is centered around pioneering strategies that reshape the payments landscape. With our team, we've actualized seamless cross-border transactions, reinforcing member relationships and enhancing user experiences on a global scale. The competencies honed here and at the U.S. Faster Payments Council reflect a deep commitment to advancing payment solutions that are both innovative and user-centric.My tenure with Paykii was marked by developing a robust go-to-market strategy that ensured client success across various markets. This experience has solidified my expertise in fostering B2B and B2C relationships, a skill I continuously leverage to drive international payment initiatives. Harnessing a strategic mindset, I facilitate industry advancements while championing customer satisfaction, all thanks to a collaborative effort with diverse, cross-functional teams.I had over a decade of cross border international remittances experience with MoneyGram, a journey that started in Sydney Australia and took me to Dallas TX, USA. I established a successful sub-regional Asia Pacific office with geographical coverage across Australia, New Zealand, Pacific Islands, Malaysia, Singapore and Indonesia. I led a cross-functional team in business development, strategic partnership management, agents network operations, marketing, compliance, office operation and P&L management. My relocation to US led to a new leadership role for international corridors development.My career journey started with banking in International Services, Personal Banking, Professional High Networth Banking and Business Banking for residential and commercial lending.I am passionate about all things global and cross border - payments, people, culture, diversity. I aspire for the success of teams I lead and the people I coach or mentor.
Listed skills include Leadership, Remittances, Banking, Mobile Banking, and 45 others.
Current workplace
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8 roles · 33 years
Janice Ong work experience
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Fpc Cross Border Payments Working Group
Current
Oct 2022 - Present
Global Head Of Customer Success
A global bill payment hub that enables individuals living abroad to pay bills for their families back home and domestically.We enable money transfer firms, eWallet digital companies, financial institutions etc access to a global platform of bill payment in multiple sectors - utilities, health care, education, insurance, etc.My global role is to lead the development and implementation of "Go-To-Market" strategy with our clients (B2B) to deliver success with their customers (B2C) for global bill payment service and to oversee ongoing client relationship management success.
Jan 2018 - Mar 2022
Business Development Director
Landed my first role in NYC, as I relocated and embarked on my new journey in NYC.A great opportunity to experience & learn a new industry in market research, data collection and consumer insights.Responsible for new business and client development, target clients are Fortune 500 corporations of $1.0 Billion+ market capitalization across all industries (Banks, Insurances, Credit Agencies, Retail, CPG, Hotel & Airlines, Entertainment etc) B2B & B2C data collection with robust panel sampling via a variety of on-line and off-line methodologies using sample selection optimization, survey questionnaire review and data visualization.The ultimate goal is to help corporations to reach better decisions with better results for Brand Health, Consumer Insights/Analytics, Digital Ad & Audience effective ROI.
2017 - 2017
Director - Corridor Development, Usa/Canada Outbound
A strategic "SME" leadership role for corridors development of North America Outbound Remittance to the Global Markets across multiple continents - Europe (including CIS & Balkans), Africa, Middle East, India Sub-Continents and Asia Pacific. Recruited, led, managed and coached a team of multi-cultural Corridor Sales Specialists geographically distributed across US who achieved double digit retail network development growth and revenue growth in North America to the emerging markets.Responsible for team performance with P&L ownership and participation in annual strategic budget planning and ongoing forecasting. Actively pursued revenue generation opportunities and process improvement to achieve cost savings and efficiency. Personal Motto for the Team is E + E = P (Efficiency + Effectiveness = Productivity) Supported risk management in credit and compliance with knowledge of AML Compliance and BSA Regulations etc. .
2011 - 2016
~5 yrs
Regional Manager - Australia & Oceania
Established company’s new regional office in Sydney for the Asia Pacific region and represented the company as "Public Officer". Built, led and managed a cross functional team of 4 in sales, marketing, operations, finance and administration with P&L ownership.Developed successful relationships with multiple industry sectors and varying size of companies including "mom & pop" shops, retailers (multiple stores), key chain accounts, financial institutions etc.Performed Annual Strategic Budget Planning and ongoing Forecasting, responsible for over $10Million revenue per annum. Risk Credit & Compliance management; acted as key liaison officer with Australian regulator (AUSTRAC) and various regulatory bodies/central banks across Asia Pacific.
2005 - 2011
~6 yrs
Business Development Manager
Hired to head MGI’s start-up operations for its APAC region covering Australia, Oceania, Malaysia, Singapore, and Indonesia.An expert in B2B and B2C solutions selling with outstanding success in developing and expanding the network landscape of the company in the region to reach more consumers (the end users).Averaged year-over-year sales volume growth of 30% across the region, achieved by the acquisition of new key financial institutions and corporate clients relationships: Maybank Malaysia, Bank Danamon and Bank Mega in Indonesia, Westpac Bank in The Pacific, Bank of Marshall Islands, and National Bank of Tuvalu, 7-Eleven Australia, Travel Money Flight Centre, UAE Exchange Australia/NZ/Fiji. Project managed and rolled out currency conversion in countries across Asia Pacific and opened/added new markets to company’s global network: Vanuatu, Marshall Islands, Papua New Guinea, New Caledonia, Tuvalu and East Timor. Represented the company as key compliance liaison officer with the Australian regulator (AUSTRAC), in the absence of a local compliance officer. Built relationship with AUSTRAC and other regulatory bodies (incl Central Banks) in the region.
2001 - 2005
~4 yrs
Business Development & Relationship Manager
Responsible for Citi's international personal banking high networth clients from Asia investing in Australian properties (commercial and residential portfolio). Also managed high networth business and professional investors in Australia for their overall personal and business banking needs. Full service banking relationship management to these clients.
1994 - 2000
~6 yrs
3 education records
Janice Ong education
Bachelor'S Degree, Economics
La Trobe University
Essential Leadership, Columbia Business School, Professional Leadership Development
Columbia University
Associate'S Degree, Economics
Taylor'S College
FAQ
Frequently asked questions about Janice Ong
Quick answers generated from the profile data available on this page.
What company does Janice Ong work for?
Janice Ong works for UNFCU.
What is Janice Ong's role at UNFCU?
Janice Ong is listed as Global Payments | Cross Border International Remittances I Fintech I Strategic Thinker I Team Leadership I Customer Success I Go To Market at UNFCU.
What is Janice Ong's email address?
AeroLeads has found 1 work email signal at @unfcufoundation.org for Janice Ong at UNFCU.
What is Janice Ong's phone number?
AeroLeads has found 1 phone signal(s) with area code 214 for Janice Ong at UNFCU.
Where is Janice Ong based?
Janice Ong is based in United States while working with UNFCU.
What companies has Janice Ong worked for?
Janice Ong has worked for Unfcu, U.S. Faster Payments Council, Paykii, Research Now, and Moneygram International.
How can I contact Janice Ong?
You can use AeroLeads to view verified contact signals for Janice Ong at UNFCU, including work email, phone, and LinkedIn data when available.
What schools did Janice Ong attend?
Janice Ong holds Bachelor'S Degree, Economics from La Trobe University.
What skills is Janice Ong known for?
Janice Ong is listed with skills including Leadership, Remittances, Banking, Mobile Banking, Strategic Partnerships, Anti Money Laundering, Client Relations, and Digital Transformation.
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