Jennifer Kulesza Email & Phone Number

Design large-scale, enterprise solutions to automate accounts payable, procurement, and capital expenditure processes for respective stakeholders. Prioritize identifying and meeting project objectives through ongoing communication and goal setting with project sponsors, uniting project team members, and properly applying organizational and project methodologies. • Spearheaded an enterprise accounts payable implementation that reformed internal processes. Increased reporting metrics and the oversight of ~$450 million in annual expenditures leading to a reduction in costs and improved supplier relationships.• Partnered with multiple, key stakeholders and project sponsors to align project requirements, designs, and goals. Facilitated a process of review and approvals through each project stage.• Applied policy and compliance controls that have brought positive process reform to client organizations and allowed for better enforcement of internal spend controls.

Owner and Business Development Manager of Spruced UP, LLC. Develops residential and commercial business. Strategizes and implements marketing & PR efforts to support growth. Overseas daily operations and sets business projections and goals.

Lead cross-functional teams, to develop and implement given projects. Meet project goals through use of strong communication skills, collaboration techniques, and motivational methodologies. Adaptability in management style to include techniques such as agile, traditional, and waterfall.• Designed, managed, and implemented software products that increased annual revenue by ~15% over the next year.• Applied policy and compliance controls that brought positive process reform to the organization, increased efficient use of team resources, and standardized human resource onboarding and offboarding policies.• Prioritized driving projects to be completed with appropriate resources, within the approved scope and timeline, and within the defined budget.

Developed relationships with strategic clients to increase company revenue. Maintained and strengthened client relationships to identify needs, recommend solutions, and facilitate a long-term relationship. Fostered and increased client engagement through open communication and accelerated incident resolution times.• Added client revenue of ~$215,000 in 2019, with ~$65,800 sourced from supplementary product sales.• Improved documentation procedures to enable more efficient and organized management of accounts.• Worked with client representatives and stakeholders to maintain a positive relationship while simultaneously helping to identify and leverage opportunities for process reform.

Worked to build and optimize member/sponsor relationships, creating marketing content for events, and collaborating with the events team to assist in event planning operations. Additionally, assisted in developing the ambassador program, and supported fundraising efforts for the 2017 River Walk Royalty Campaign.• Improved member satisfaction by providing clients appropriate attention and great service. • Increased event attendance through marketing efforts and member outreach.

Denver, Colorado, Us

Responsible for inventory monitoring, updating marketing materials, examining sales metrics, and creating store displays. Managed a team of individuals and improved employee relationships by participation on the Safety Management Team. Proven to have improved customer relationships through dedicated service. Ability to prioritize projects in a high volume, fast-paced environment.• Earned Employee of the Month in July 2016 and reached Sales Club Level 4; selling an excess of $120,000 per year.• Decreased total loss by >50% from the prior year through the implementation of new inventory control methods.• Earned Employee of the Month in July 2016 and reached Sales Club Level 4; selling an excess of $120,000 per year.• Increased productivity of processing shipment through the implementation of improved procedures.

Fort Myers, Fl, Us

The main challenge I was faced with in this position was how to draw in customers and in turn create more selling opportunities. In a store with a location that was less than optimal, the priority became ensuring an excellent customer service experience that would aid in our word-of-mouth advertising campaign. Simultaneously enacting a phone outreach campaign to drive business into the store.• Review store metrics to ensure that all associates are performing optimally.• Assist in training new associates, especially reviewing positive selling techniques.• Managed the flow and merchandising of inventory in a store with annual sales of $1.1 million.• Assist with updating all marketing materials and the setting up of the floor displays.• Perform outreach in the form of a call campaign and small event planning.

Houston, Tx, Us

The main focus of this job was to provide an excellent customer service oriented experience. My role was to drive sales through the use of personalized customer service, up-selling, and add-ons.• Drive and optimize sales in a store that annually produces $1.5 million in sales.• Assist in training new employees, specifically in store operations and selling techniques.• Create displays and assist in the transition from one core-set to another.• Assist with flow of inventory by promptly processing incoming goods

Bachelor Of Business Administration (B.B.A.), Marketing

Education record