James Clark Email and Phone Number
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Extensive (15+ years) experience leading large IT and HR departments (200+ employees) and budgets ($50MM+) within complex, global enterprises.Recognized by Senior Leadership for my ability to lead and manage large scale transformations of the IT and HR groups. Considered best-in-class by other leaders for my clear understanding of financials and my ability to control costs while still delivering top-notch services and developing strong and engaged teams. Able to build relationships at all levels of the organization, from the C-Suite to shop-floor personnel and use those relationships to help gain support and buy-in for major change initiatives. Experienced in: global process optimization and harmonization, leading global IT and HR projects, developing employees, improving performance, improving employee engagement, managing vendors, mergers and acquisitions, major software implementations (ServiceNow, Workday, Peoplefluent), organizational development and design, global IT service management, ITIL implementation, building high-performing teams, change management, transforming the IT and HR departments to better align with business needs/goals and to build a culture of success.In addition to having my MBA, I also have a post-graduate certificate in Performance Management and Applied Organizational Psychology.Specialties: Analytics, Performance Management, Lean Transformation, IT Service Management, Integration of newly acquired companies, Budgeting, Lean Six Sigma, Project Management, Leading Change, Information Security, Process Improvement, Systems and Process Harmonization, Employee Development, Total Rewards, Problem Solving, Business Process Management, Global cross functional teams, Workforce Planning, Innovation, HRIS, Vendor Performance Management
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Church & Dwight Co., Inc.Statesville, Nc, Us -
Hr Solutions And Performance LeadChurch & Dwight Co., Inc. Mar 2023 - PresentEwing, New Jersey, Us -
Director Global Hr PmoLabcorp Jun 2019 - Apr 2022Burlington, North Carolina, UsLed part of the LabCorp transition to Workday. This included harmonizing our HR processes and policies across 2 organizations (LabCorp / Covance), identifying requirements, and leading the Time Keeping and regression testing portions of the implementation. Led the deployment of more than 300+ time clocks across the U.S. and the integration to Workday. Acted as a key partner in change management, project management, and communications for the overall Workday implementation.Overall accountability for project / program planning, project management tools and methods, training of project managers, project resource planning and estimating, annual project portfolio planning and ongoing portfolio management, and effective delivery of all projects. Established an HR PM “center of excellence”, so that all methods are best practices and consistent, and so that a consistent level of quality and delivery success can be driven by the HR PMO. Implemented a project/portfolio management tool (Smartsheet) to improve project tracking, delivery and communications. Developed "playbooks" for managing the HR portion of mergers and acquistions.Responsibility for the health and success of all HR projects. Be hands on as needed to ensure quality, budget, and time objectives are met for every HR project.Accountability for detailed preparation and ongoing management of project financials, including ensuring budget availability, tracking of spend vs plan, and ensuring payments to outside vendors are completed as planned.Represent the HR PMO with executives, to manage various views of resource capacity and other activities needed to support planning and execution or project work or to react to changes in the portfolio of projects as needed. -
Head Global People Operations/ServicesBiogen Jan 2018 - Dec 2018Cambridge, Ma, UsProvide leadership, direction, and prioritization for all HR services provided to the global employee population. Build the new HR Shared Services group with locations in Boston, Raleigh, Warsaw, and Bratislava. Develop roadmap for the People Operations function including; technology, self-service, service catalogue, organizational structure, capacity planning.Build and maintain relationships with HRBPs, Country Leaders, HR COE's, and Business Leaders. Lead data integrity efforts and ensure compliance with data privacy regulations (i.e. GDPR)Lead the records retention strategy including technology and processesCreate an HR Operations structure that ensures uninterrupted service and is agile enough to quickly adjust to rapid growth in the employee population.Develop a self-service strategy for HR ServicesDevelop and monitor SLAs / SPAs for the HR Operations team -
Director Operational Excellence, Vendor Management, Hris, Hr Data And Analytics, ComplianceWake Forest Baptist Health Jun 2016 - Jan 2018Winston-Salem, Nc, UsResponsible for designing, establishing, and leading the Operational Excellence, HRIS, and HR Vendor Management teams. Lead and manage a series of process improvement projects using the DMAIC Methodology. Develop programs to coach and create a culture of continuous improvement across the People Division. Build a customer focused HRIS (PeopleSoft and Oracle HCM Cloud) support team. Work with key stakeholders to develop business requirements for new applications / functionality and work with technology partners to implement. Plan and direct all aspects of the organization's human resource information system(s). Research, evaluate, test and select the necessary hardware and software needed to achieve the goals of the department and the organization.Manage vendors and work with internal stakeholders to source and negotiate HR related goods and services. This includes sourcing, contract negotiation, renewals and cost management for each sourcing opportunity.Provide insight and decision support through analysis of large and disparate data sets. Analysis will include quantitative and qualitative, transactional / efficiency and human capital metrics. -
Global I.T. Operations LeaderIngersoll Rand May 2014 - Jun 2016Davidson, North Carolina, UsLead all Strategy, Operational Excellence, and Change Management efforts within the Global Enterprise Applications group (200+ employees in our group). Work closely with developers and application end users to improve the Change Request, Development, and Release Management processes for desktop and cloud based applications. Work closely with the VP of Enterprise Applications and the CIO to develop the Annual Operating Plan, OpEx activities, and KPIs for the Enterprise Applications group. Work with senior business leaders to develop and execute the appropriate technology roadmap to help them achieve their strategic goals.Develop the Annual Operating Plan for Global Enterprise Applications.o $50 million operating budget across 6 key application areas (HR IT, CRM, Web / Mobile, Business Intelligence, PLM / Engineering, Finance / Legal)o Identified > $6 million in productivity savings through; contractor conversions, application consolidation, and Operational Excellence.o Track and report all costs related to run and maintain (salaries / benefits, training, licensing, upgrades, maintenance, etc.)Lead strategic workforce planning activities within Enterprise Applicationso Identify key skills required to meet department / business long range plans (HR IT, Web, Mobile, Engineering Apps, BI, CRM, Legal and Finance Apps)o Identify gaps in existing skillso Develop plan to fill gaps through; training, job rotation, contractors, hiringo Ensure the efficient utilization of I.T. resourcesLead Rapid Improvement Events for Enterprise Applicationso Work with global teams to identify key areas for improvement based on KPIs,SLAs, and support tickets.o Develop charters and A3s for improvement projectso Lead cross-functional teams in week long improvement events using standardProblem solving tools to identify root cause of issues (5 Whys, Fishbone, Brainstorming, data analysis, VOC, etc.) -
Global Leader, Hr Systems And Processes, Talent Management, Total RewardsIngersoll Rand Aug 2011 - Feb 2014Davidson, North Carolina, UsDrive improvement, implementation and governance of standard Compensation Processes, Policy Harmonization and implementation of technology and systems in 56 countries that will facilitate effective processes and improve business intelligence to support the company's compensation and HR strategies -
Sr. Hr Project Manager, Global EpmoIngersoll Rand Apr 2010 - Aug 2011Davidson, North Carolina, UsProvide Project Management services to the stakeholders of the Global Enterprise. This encompasses the identification of critical opportunities, coordination of project scope, schedule, budget, communication and resource management. This also requires collaborating with Stakeholders to define and monitor the execution of project activities and applying appropriate change management techniques to enable the completion of project deliverables.Projects managed:* Implementation / integration of a new global compensation system in 56 countries for 26,000 employees and $50+ million in merit budget o Worked closely with software vendor, internal I.T. group and project sponsors to develop the project plan, communications and organizational readiness plan o Integrated application with existing PeopleSoft HRMS as well as Success Factors Talent Management software o Received Above and Beyond Award* Facilitated process improvement event for the Global PMO in Brussels, Belgium o Led team members from the U.S., China, Belgium and Ireland to develop standard processes for managing the project pipeline as well as initial idea generation* Facilitated process improvement kaizen event for the Global PMO in Davidson, NC o Developed new processes and templates for handling the project closure phase o Created a new, more effective, customer satisfaction survey o Developed a new Process Excellence milestone tracking template o Redesigned template for Project SharePoint sites o Communicated changes to the Global PMO community and provided training on the new process* HRMS Transfers process o Worked with third party developer as well as internal PeopleSoft development team to design a process that would allow the business to transfer employees* Process Excellence Council o Developed desktop procedures and training material for the use of Control Plans across the Employee Services group at Ingersoll Rand -
I.T. Manager, Information Security AdministratorDaimler Trucks North America Jan 2000 - Jan 2009Portland, Or, UsProvide Information Systems support to over 4,000 employees in a 1 million + square foot facility with over 1,000 networked and non-networked devices in a Windows 2000 Active Directory environment.• In charge of all aspects of Information Technology at the largest class 8 truck manufacturing facility in North America including:o Department budgeto Information Securityo TCO and life-cycle of all I.T. related equipmento Determine needs of the plant as well as each operating unit and develop a plan to meet those needso Develop software and reports to facilitate the timely and accurate dissemination of production / personnel data to senior staff• Supervise group of technical specialists• Set the standard for I.T. support at the manufacturing facilities• Create value for the truck plant through the use of Information Technology• Provide one on one technical support to senior executives -
I.T. Technical ConsultantDaimler Trucks North America 1999 - 2000Portland, Or, Us Designed and implemented the first plant Intranet site. Provided software / hardware support for 1st shift operations. Filled in for the IT Supervisor Helped supervise and plan projects for the Systems Analyst and Systems Technicians -
Systems Analyst / ProgrammerDaimler Trucks North America 1996 - 1999Portland, Or, UsProvide general hardware / software / network support to the Cleveland facility. Write custom reports using Crystal Reports and MS Access. Develop manufacturing programs as needed
James Clark Skills
James Clark Education Details
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Colorado State UniversityApplied Industrial And Organizational Psychology -
Colorado State University College Of BusinessBusiness Administration -
Gonzaga UniversityPrinciple Based Ethics -
Catawba CollegeManagement And Mis -
South Iredell HighGeneral Education
Frequently Asked Questions about James Clark
What company does James Clark work for?
James Clark works for Church & Dwight Co., Inc.
What is James Clark's role at the current company?
James Clark's current role is Global HR Technology and Process Leader.
What is James Clark's email address?
James Clark's email address is ja****@****orp.com
What is James Clark's direct phone number?
James Clark's direct phone number is +170468*****
What schools did James Clark attend?
James Clark attended Colorado State University, Colorado State University College Of Business, Gonzaga University, Catawba College, South Iredell High.
What are some of James Clark's interests?
James Clark has interest in Mathematics, Business Ethics, Physics, Technology, Biology, Books, Business, Food, History, Start Ups.
What skills is James Clark known for?
James Clark has skills like Process Improvement, Change Management, Six Sigma, Cross Functional Team Leadership, Business Process, Operational Excellence, Performance Management, Lean Manufacturing, Project Management, Leadership, Human Resources, Management.
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