Jennifer Clatfelter Email & Phone Number

Saint Petersburg, FL, US

Greater Chicago Area

United States

Resourceful Manager offering history of success coordinating and monitoring operations across various departments internally and externally. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services, retention.

Tampa/St. Petersburg, Florida

• Training Accomplishments
• Improved internal utilization of EAP services, significantly reducing the number of abandoned calls by creating and delivering a five day verses eight week training to call center staff
• Developed curriculum and acted as a Subject Matter Expert for financial resilient quiz for new EAP platform, which increased the footprint and utilization of the global application by customer employees
• Managed a team of… Show more Training Accomplishments
• Managed a team of account administrators who were cross trained to maximize productivity while providing additional skill sets that maximized their employability Financial Consulting Accomplishments
• Provided financial real time financial consulting to clients in financial crisis which helped them to avoid eviction, and homelessness

Pinellas Park, FL

• Offered intensive crisis intervention counseling to at-risk adolescents. Created the curriculum and implemented individual, group, and educational life skill groups.
• Conducted psycho-educational and life skills training for high-risk adolescents. Collected recorded and compiled statistical data and analyzed program reports. Navigated youth and families seeking community resources.
• Managed and trained counselors on a new client… Show more Offered intensive crisis intervention counseling to at-risk adolescents. Created the curriculum and implemented individual, group, and educational life skill.
• Managed and trained counselors on a new client information system software.
• Supervised peer review team for the three Safe Place 2 B programs.
• Launched and oversaw a team of ten for a new pilot program, Youth Wellness and Diversity Program, in partnership with the Juvenile Welfare Board. Show less

Largo, FL

• Conducted weekly individual and group family therapy facilitating cognitive behavioral therapy and realistic therapy. Managed staffing requirements for busy office of 20.
• Developed curriculum and taught educational training group meetings, with topics including: Money management, Grief, Relapse prevention, Job skill readiness and Parenting with attendance of over sixty clients.
• Generated and implemented bio-psycho socials, integrated summaries and treatment plans focusing on… Show more Conducted weekly individual and group family therapy facilitating cognitive behavioral therapy and realistic.
• Generated and implemented bio-psycho socials, integrated summaries and treatment plans focusing on abstinence, academics, vocational skills, parenting and catastrophic medical issues. Show less

Master Of Science, Clinical, Counseling And Applied Psychology

Bachelor Of Arts - Ba, Child Development And Psychology

Associate Of Arts - Aa, Early Childhood Development