Utilized extensive knowledge and certifications in real estate industry to build portfolio by identifying and negotiating potential deals. • Developed and profitably managing a rental portfolio of 50+ units with a current market value of $3.5 million generating $500k+ in annual gross rents• Located, hired and supervised quality and affordable contractors to perform maintenance and renovation work. Renovations range from simple cosmetic rehabs to full rehabs down to the studs in both residential and commercial properties• Coordinated numerous transactions to a successful closing while managing all parties involved. These transactions utilized a variety of financing including conventional, commercial and private equity. • Execute property management functions including rent collection, expense tracking/reporting, tenant screening, leasing, etc.• Research, compile and analyze data/metrics to evaluate the financial viability of deals in the short and long term

Coordinated retail loan origination efforts and business development in a fast paced and high-volume branch. Developed and maintained positive relationships with loan partners including real estate agents, financial planners, title companies, etc. Formed positive and trustworthy relationships with clients through effective and timely communication during the application and loan process. Carefully assessed and evaluated client needs to find personalized financial solutions. Worked collaboratively with loan team to provide a consistent and smooth transaction that ultimately closed and met all deadlines along the way.• Maintained a 5-star customer and agent review rating online by consistently going above and beyond, presenting effective solutions, ensuring excellent communication, and achieving positive results for clients.• Streamlined and effectively managed loan processing team including appraisals, processors, underwriting, title and closing to achieve a monthly average closed loan volume of $10 million+• In 2021 achieved branch recognition for highest YTD volume in Wisconsin

Direct and lead store operations and logistics to drive sales, supply chain efficiency, and team productivity. Manage, coach, and train 4 direct reports (Department Managers/Team Leaders) with dotted line leadership of 50+ Team Members throughout the store. Establish and communicate team priorities while continuously providing performance coaching. Utilize KPIs to identify efficiency opportunities, assess sales (past sales performance), and analyze fulfillment capabilities.• In 2018, led store-wide effort to modernize a multi-channel fulfillment service, resulting in a 40.85% growth from previous year’s sales to $2 million total.• In 2018, organized, implemented, and managed a new modernized logistics process that improved workflow, efficiency, and productivity. After changes, store achieved $46 million in yearly sales for a 4.64% increase over previous year.• Achieved district recognition among 12 other stores; ranked #1 in fulfillment/online sales for the months of November and December. Fulfilling over $1 million in holiday sales for a 76.46% growth from previous holiday season.

Orchestrate sales floor operations and visual merchandising to drive sales, ensure brand coherence, and optimize guest experience. Manage, coach, and train 5 direct reports (Department Managers/Team Leaders) with dotted line leadership of 40+ Team Members throughout the store. Establish team goals, monitor performance regularly, and continuously deliver feedback to human resources. Analyze KPIs to assess sales (past sales performance), guest loyalty & penetration (“red card”/user card metrics), and guest satisfaction (on-the-spot guests surveys).• Exceeded red card sign up goal by 10%, translating to market penetration increase of 4% from 2014 to 2015.• In 2015, served as driving force behind regional recognition among 62 other stores; ranked #1 in check out experience and #3 in customer satisfaction. • Selected to train 8 Executive Team Leaders throughout district stores.• Across tenure, managed the talent acquisition life cycle, ensuring alignment between selected candidates and Sales Floor/Guest Experience goals.

-Responsible for 34 floor residents and 600 building residents with a team of 17 co-workers-Resolve disputes and conflicts between residents and staff members using mediation skills-Respond to emergency situations and follow up with detailed incident reports while adhering to strict confidentiality policies-Knowledge of all residence hall policies as well as their rationale to effectively enforce them-Assist with candidate interviews providing input for hiring decisions of 30+ candidates-Train new Community Advisors in duty procedure, hall security procedure, and detailed incident report writing-Serve as an academic and personal role model for other college students and peers