Supported Dupont Connected Lab Initiative to remove non-compliant end of life/end of support desktop and laptop equipment associated with lab devices off the general-purpose network (GPN) and to isolate them on a process control network (PCN) Conducted Site Assessments (where applicable) to develop implementation cost estimates used at management assessment reviews. The components of the assessment include an inventory of lab instrument PCs, TCOM review, and lab survey. Managed the selection and procurement of network (Firewalls, switches) and Servers (Dell PowerEdge and Unity) Collaborated and supported cross functional local and offshore teams to install, configure and manage network and server devices in the USA, Taiwan, Korea, and China as well as consulting with European counterparts working on the same initiatives in their business units. Worked with lab managers to Managed a $3.4 million dollar budget for all sites and was able to realize a cost savings around 12% percent of the budget. Facilitated project meetings, tracking, and publishing action plans, and reporting on risks and issues.

AramarkIT Infrastructure Project Manager 3/19 – Present• Provide direction and leadership to infrastructure project team members to ensure multiple IT projects are delivered on-time, on-budget, and produce committed business results; and to act as an informal mentor to peers.• Projects worked on require and revolve around all aspects of standing up a network - hands-on experience with networking and understanding of the technologies involved.• Plan, execute, and finalize projects according to strict deadlines and within budget.• Coordinate efforts of team members and other third-parties in order to deliver projects according to plan. - Defined project objectives and oversee quality control throughout its life cycle.• Lead infrastructure upgrades and develop high level upgrade road map detailing time/resources/finances for analysis, procurement, and deployment.• Phases of upgrading racks of servers, SAN arrays, backup drives, and network devices.• Develop detailed plans for the hardware transition including unit, system, and user acceptance testing.

Planned and implemented projects for: • Cisco Jabber Rollout – worked with internal teams and vendor to build out infrastructure for desktop and mobile versions of Jabber • OpenDNS – Worked with internal networking team and Cisco to move DNS traffic to managed DNS service • Cisco Switch Replacement (Clock Signal Component Issue) managed external vendor and as well as internal networking team members to identify, order and replace affected devices throughout the environment. • Integration and relocation of newly acquired offices in Miami, Los Angeles, Pittsburgh, Chicago,Minneapolis, London, Toronto and Vancouver. • Oversaw the development, testing and delivery of reporting and management software/database for subrogation department • Worked with recruitment to overhaul and replace their in-house tool to manage CE and CLE classes for staff and attorneys • Worked with App Development to implement 2 factor authentication via OKTA for the firm • Successfully Managed the upgrade and testing of InTapp Open for the conflicts department • Worked with the HR group to replace the HCM system from PeopleNet to Oracle Fusion. Managed teams from the App development, HR, Payroll (Internal and External) medical\dental provider and Vendor to oversee the the development and testing and implementation for firmwide upgrade

•Coordinates the installation and maintenance of clinical infrastructure services and hardware support.•Acts as liaison between the business and IT to involve the appropriate teams or teammates for a given project. •Planning, coordinating and providing recommendations to the business to ensure the development of standards associated with network infrastructure for delivery of data, voice, and multimedia services. •Respond to customer inquiries, requests, and issues in a timely and professional manner.•Identify business needs of customers and make changes as required to scheduling and resources.•Track and maintain (Remedy/Service Now) aging cases and potential SLA conflicts for support analysts and management.•Identify areas of process improvement and help desk analyst training.•Coordinate and facilitate inter-departmental requests to ensure seamless delivery of services. •Maintain relevant knowledge of support methods and products to identify training opportunities for analysts. •Document changes in support policies and procedures to ensure accurate records for analysts.•Understands the concepts behind the project management triangle and applies it as a basis to how.•Managed and coordinating the IT infrastructure of new, relocated and remodeled dialysis clinics and regional offices, this includes the rough-in and termination of data, voice and video cabling. •Supervising WAN\LAN and PC integration. •Managed the upgrade of the software and hardware systems of the companies Dialyzer Reuse systems Managed the vendor tasked with performing the hardware and software upgrade. •Managing vendor relations with 4 of our largest vendors overseeing, inventory, deployment of new and replacement devices, as well as IT related service calls throughout the 2100+ facilities nationwide.

Responsible for maintenance of all of the company’s accounts across various systems. (EFAX,Reggie,Snapshot Report ,Active Directory,NDS ) Resolve, troubleshoot and document issues as they are received in the Call Tracking System. (Magic \Remedy) Responsible for providing documentation, assistance, and training to Help Desk Support Team that will help increase first call resolutions. Maintained a quality working relationship with fellow teammates, and the entire IT Support Center. Responsible for continuous self-improvement and education to maintain working knowledge of all account systems. Updating of the DaVita knowledge base, when new processes are created. Exhibits Company’s Core Values and Mission Statement. Worked with other teammates in building a more cohesive, effective team. Shared responsibility for working non-standard business days and holidays.