Joseph Chris Mendoza Email & Phone Number
Who is Joseph Chris Mendoza? Overview
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Joseph Chris Mendoza is listed as Inside Sales Representative at Software Information Resource Corp (SIRC), a with 42 employees, based in Washington, District of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Joseph Chris Mendoza.
Joseph Chris Mendoza previously worked as Customer Service IV at Medtronic Diabetes and Technical Support Representative at [24]7.Ai. Joseph Chris Mendoza holds Associate'S Degree, Computer Hardware Technology/Technician from Datamex Institute Of Computer Technology.
Email format at Software Information Resource Corp (SIRC)
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About Joseph Chris Mendoza
I have been working for more than 15 years in the customer service field with just 3 companies. Loyalty and integrity are my two strongest points. A veteran in customer service with excellent troubleshooting and data analysis skills.
Joseph Chris Mendoza's current company
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Joseph Chris Mendoza work experience
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Customer Service Iv
Insulin Pump, CGM, and BG meter support and troubleshooting.
Technical Support Representative
· Inbound technical support for cable internet and email.· Provide initial up to advanced troubleshooting steps over the phone.· Primary KPIs: AHT, CSAT, FCR.· Upsell upgrade when applicable.
Team Manager
· Managed Customer Service and Retention for a DSL account· KRAs: AHT, Upsell and Save rate· Direct interaction with clients in business reviews and calibration meetings· Real time queue and running stats monitoring· Weekly call monitoring· Provide immediate assistance for escalated calls· Real time queue and break management via CMS· Schedule management
Subject Matter Expert
· Inbound escalation support for Technical support, Customer service, Retention, and Sales in a DSL account· Performs outbound call for escalated issues· Provides immediate assistance for calls needing escalation· Performs extensive research for issues beyond level 1 capability· Appointed as point of contact in any event that a floor supervisor is not available· Member of the knowledge base team, author and co writer of troubleshooting articles · Awarded as Level 2 of the year (2009)
Technical Support Representative
· Pioneered a VOIP and DSL account· Hybrid agent. Handled Tech support, Customer Service, Retention and Sales.· Agent with most number of sales Dec 2006
Colleagues at Software Information Resource Corp (SIRC)
Other employees you can reach at sirc.net. View company contacts for 42 employees →
Bin Super
Colleague at Software Information Resource Corp (Sirc)Taiwan, Province Of China
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JE
John Edwards
Colleague at Software Information Resource Corp (Sirc)Youngsville, North Carolina, United States
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Sherwin Cunanan
Colleague at Software Information Resource Corp (Sirc)Washington, District Of Columbia, United States
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MM
Mitzi Mcewen
Colleague at Software Information Resource Corp (Sirc)Friendswood, Texas, United States
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GF
Giovanni Franchi
Colleague at Software Information Resource Corp (Sirc)Varese, Lombardy, Italy
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IE
Ivan Emmanuel Aronce
Colleague at Software Information Resource Corp (Sirc)Mabalacat, Central Luzon, Philippines
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SY
Shravan Yadav
Colleague at Software Information Resource Corp (Sirc)Bhopal, Madhya Pradesh, India
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SK
Selah Kollin
Colleague at Software Information Resource Corp (Sirc)Washington, District Of Columbia, United States
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LA
Lea Ann Patricio
Colleague at Software Information Resource Corp (Sirc)Washington, District Of Columbia, United States
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SM
Syed Muddassir
Colleague at Software Information Resource Corp (Sirc)Hyderabad, Telangana, India
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Joseph Chris Mendoza education
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Datamex Institute Of Computer Technology
Frequently asked questions about Joseph Chris Mendoza
Quick answers generated from the profile data available on this page.
What company does Joseph Chris Mendoza work for?
Joseph Chris Mendoza works for Software Information Resource Corp (SIRC).
What is Joseph Chris Mendoza's role at Software Information Resource Corp (SIRC)?
Joseph Chris Mendoza is listed as Inside Sales Representative at Software Information Resource Corp (SIRC).
Where is Joseph Chris Mendoza based?
Joseph Chris Mendoza is based in Washington, District of Columbia, United States while working with Software Information Resource Corp (SIRC).
What companies has Joseph Chris Mendoza worked for?
Joseph Chris Mendoza has worked for Software Information Resource Corp (Sirc), Medtronic Diabetes, [24]7.Ai, and Sutherland.
Who are Joseph Chris Mendoza's colleagues at Software Information Resource Corp (SIRC)?
Joseph Chris Mendoza's colleagues at Software Information Resource Corp (SIRC) include Bin Super, John Edwards, Sherwin Cunanan, Mitzi Mcewen, and Giovanni Franchi.
How can I contact Joseph Chris Mendoza?
You can use AeroLeads to view verified contact signals for Joseph Chris Mendoza at Software Information Resource Corp (SIRC), including work email, phone, and LinkedIn data when available.
What schools did Joseph Chris Mendoza attend?
Joseph Chris Mendoza holds Associate'S Degree, Computer Hardware Technology/Technician from Datamex Institute Of Computer Technology.
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