ColoCasa Properties LLC, operating as MyWest Realty, is my independent real estate brokerage, serving clients across the Front Range with a focus on generating wealth and well-being. Since 2005, I have offered bilingual (English and Spanish) agency services, specializing in residential sales, income property investments, and HUD foreclosures.-- SOLD SINGLE- AND MULTI-FAMILY HOMES THROUGHOUT COLORADO, with a perfect record of client satisfaction.-- GUIDED CLIENTS AND INVESTORS in identifying, analyzing, negotiating, and contracting income properties, maximizing their investment returns.-- DEVELOPED A MULTI-CHANNEL LEAD GENERATION STRATEGY, leveraging PPC, direct mail, signage, online classifieds, cold calling, Facebook Messenger, and SMS campaigns to reach targeted prospects.-- BUILT AND OPTIMIZED KEYWORD-DRIVEN LEAD SQUEEZE PAGES to support advertising efforts and increase visibility in a competitive market.-- CREATED POWERFUL REAL ESTATE ANALYSIS TOOLS and spreadsheets tailored to client needs, enabling informed decision-making.-- CUSTOMIZED CRM SOLUTIONS to streamline business operations, enhance client relationship management, and improve service delivery.-- MAINTAINED ONGOING PROFESSIONAL DEVELOPMENT through specialized courses in real estate contracts, ethics, property investing, and the latest market trends to provide informed, up-to-date guidance to clients.This ownership role has required strategic planning, technical skills in digital marketing, and a commitment to personalized client service, which has driven the success of my brokerage.

As a Linchpin Coach for Russell Brunson’s exclusive Two Comma Club X (2CCX) marketing membership, I helped entrepreneurs multi-X their businesses with the power of well-designed sales and marketing funnels.I was one of 3 (up to 6) coaches for a 25K/year, several hundred-member program, guiding them in creating recurring revenue strategies, high-converting funnels, and engaging virtual events. My role combined strategic marketing expertise with hands-on support to help clients achieve measurable growth and brand monetization.-- DEVELOPED TAILORED REVENUE STRATEGIES FOR HUNDREDS OF CLIENTS, empowering them to build sustainable, high-conversion sales funnels aligned with their brand goals.-- KEY IMPLEMENTER OF VIRTUAL EVENT EXECUTION, including chat monitoring and polling along with live Q&A and breakout sessions, increasing prospect engagement and conversion.-- CRAFTED ENGAGING CONTENT, OPTIMIZED CLIENT FUNNELS, AND IMPLEMENTED THIRD-PARTY INTEGRATIONS, enhancing functionality, data transparency, and overall user experience.-- PROVIDED 1:1 COACHING AND STEP-BY-STEP GUIDANCE to help clients leverage storytelling and results-driven marketing tactics that maximize ROI.-- CONDUCTED LIVE WORKSHOPS, BREAKOUT SESSIONS, AND DAILY ACCOUNTABILITY MEETINGS, fostering a supportive community and boosting client momentum.-- CREATED PROCESS DOCUMENTS AND TUTORIAL VIDEOS for onboarding, funnel-building, and advanced marketing techniques, enhancing the 2CCX knowledge base.-- SUPPORTED LIVE EVENTS, such as Funnel Hacking LIVE and Unlock The Secrets, enrolling new members and helping existing members gain insights.-- FACILITATED THE COMPANY'S MOST IMPORTANT NETWORKING EVENT, Mastermind in Paradise, in Cancun, Mexico, creating a welcoming environment for members and high-level peers to interact.This role demanded deep marketing expertise, client relationship management, and a proactive, results-oriented approach to help members achieve consistent growth and brand elevation.

As a Premier Support Agent, I provided high-level technical support and optimized sales funnels for Two Comma Club and other high-ticket clients. In this role, I solved complex technical problems and ensured a seamless experience for our most valued members through a mix of 1:1 video chats, email support, and impromptu step-by-step videos.-- DELIVERED 1:1 SUPPORT VIA VIDEO CALL AND EMAIL, troubleshooting technical issues, guiding users through funnel optimizations, and resolving billing inquiries.-- DOCUMENTED AND REPORTED SOFTWARE BUGS, escalating critical issues to development for efficient resolution.-- SUPPORTED INTEGRATION OF THIRD-PARTY APPLICATIONS into ClickFunnels to improve functionality and client satisfaction.-- CREATED DETAILED PROCESS DOCUMENTS AND TUTORIAL VIDEOS for ClickFunnels’ customer knowledge-base, empowering users with on-demand resources.-- PROVIDED REAL-TIME SUPPORT DURING VIRTUAL EVENTS, assisting with social media inquiries, sales, and customer troubleshooting.I worked in this role for nearly two years at ClickFunnels before advancing to Linchpin Coach. Premier Support required deep technical expertise, excellent client relationship management, and a proactive approach to supporting high-ticket members. My proactive approach consistently enhanced client satisfaction and improved user experience across our top membership tiers.

As a Technical Support Agent, I provided expert assistance to ClickFunnels’ at-large member base, resolving technical issues and optimizing funnels to enhance user experience and drive client success. I delivered bilingual (English and Spanish) support through live chat, email, and custom solution videos, helping members navigate the platform effectively and maximize their results.-- RESOLVED A VARIETY OF TECHNICAL ISSUES, from troubleshooting platform bugs to optimizing sales funnels for improved lead generation and conversions.-- MANAGED SUPPORT TICKETS, BUG REPORTS, AND CUSTOMER RECORDS using Zendesk Support CRM, ensuring organized and efficient customer service.-- CREATED PERSONALIZED, STEP-BY-STEP SOLUTION VIDEOS sent via email, addressing specific client needs and enhancing customer satisfaction.-- LOGGED AND DOCUMENTED SOFTWARE BUGS FOR DEVELOPMENT TEAMS, contributing to timely resolutions and platform improvements.-- ASSISSTED WITH THRIRD-PARTY INTEGRATIONS, enabling members to extend the functionality of their funnels seamlessly.I worked in this role for my first year at ClickFunnels before being promoted to Premier Support. This position required technical proficiency, effective communication, working remotely with an international-based team, and a commitment to delivering top-tier support across multiple languages. My proactive approach helped members achieve their marketing goals and ensured a positive ClickFunnels experience.

TinyPixel Publishing was an online publishing company focused on delivering engaging content to both English- and Spanish-speaking audiences. Our flagship website, GameDynamo.com, attracted hundreds of thousands of unique visitors monthly, providing game reviews, industry news, and multimedia content for a diverse readership.-- CREATED AND IMPLEMENTED COMPREHENSIVE PROCESS DOCUMENTS AND INSTRUCTIONAL VIDEOS to streamline freelancer onboarding, training, and daily operations.-- DEVELOPED AND MANAGED TARGETED PPC AND SOCIAL MEDIA MARKETING CAMPAIGNS, significantly expanding online reach and audience engagement.-- DIRECTED DAILY OPERATIONS OF A TEAM OF FREELANCE WRITERS, EDITORS, AND CONTENT CREATORS, ensuring high-quality, timely content delivery.-- EDITED AND REFINED THOUSANDS OF ARTICLES AND POSTS, upholding rigorous standards for accuracy, relevance, and style.-- AUTHORED AND PUBLISHED ORIGINAL CONTENT IN BOTH ENGLISH AND SPANISH, growing our bilingual audience and expanding readership.-- PRODUCED, EDITED, AND PUBLISHED VIDEO CONTENT, enhancing multimedia offerings and boosting viewer engagement.--BUILT STRATEGIC PARTNERSHIPS WITH ADVERTISING NETWORKS, negotiating contracts and securing placements to drive revenue growth.-- DESIGNED ADVERTISING PLACEMENT PROPOSALS AND WROTE INSERTION ORDERS, creating tailored opportunities aligned with advertisers’ goals.-- COLLABORATED CLOSELY WITH PUBLIC RELATIONS TEAMS FROM HUNDREDS OF GAME -- DEVELOPMENT AND PUBLISHING COMPANIES, securing exclusive access and news.-- REPRESENTED GAMEDYNAMO AT INDUSTRY EVENTS AND TRADE SHOWS, covering new releases and establishing brand presence.-- SUPPORTED THE DEVELOPMENT AND MANAGEMENT OF CORPORATE SOCIAL MEDIA PROFILES, driving community engagement and brand awareness.This ownership role required a blend of strategic marketing, content development, and team leadership, allowing us to build a reputable presence in the online gaming industry.

As an Energy Broker for RGS Energy, the United States’ original solar company, I specialized in consulting, designing, and selling residential photovoltaic (PV) systems to clients across 10 states. Leveraging a consultative sales approach and advanced design tools, I tailored solar solutions to meet the unique energy needs of each customer.-- PROVIDED PERSONALIZED CONSULTATIONS to help residential clients develop custom PV systems that aligned with their energy goals and budget.-- DESIGNED AND OPTIMIZED SOLAR ARRAYS using SketchUp and Aurora Solar 3D software, ensuring each system’s efficiency and compliance with state regulations.-- CONDUCTED ONLINE PRESENTATIONS AND CLOSED SALES ON THE CALL with customers in CA, CO, CT, MA, MD, NH, NJ, NY, RI, and VT, guiding them through every stage of the solar adoption process.-- ACHIEVED TOP ENERGY BROKER for Q1 2016, and I consistently ranked in the top 3 the following three quarters, driven by my ability to fill my own pipeline and overall technical proficiency.This was an amazing, consultative inside sales role that required technical knowledge and effective communication. I loved providing optimized PV systems to homeowners across the country from the beautiful Gaia campus in my sister town of Louisville, CO. Alas, I had to move on from RGS due to the company's financial instability at the time, and its subsequent move to Denver during its restructuring.