Commercial consultant for Burlington Electric Department's Energy Services Team. Assisting Burlington Commercial and Industrial Customers with electrical energy related inquiries and equipment projects. Resolve energy cost inquiries, monitor equipment, calculate project savings, and help implement efficient solutions in Burlington's thriving business sector. Assess potential for efficiency improvements for small to medium size commercial clients. Focused on cost effective improvements and retrofits. Includes lighting, HVAC, building envelope and refrigeration projects. The Energy Services Team at BED is directly supported by my management and administration of their mid-stream rebate programs. This effort involves 'instant' and traditional utility incentives striving to break down typical obstacles of participation. These programs involve lighting (Smartlight), HVAC-R, Efficient Appliances and Commercial Kitchens. The State of Vermont offers a full suite of mid-stream rebate programs for residential and commercial customers. BED has been a pioneer in implementing more effective rebate programs with greater uptake with under-served clients.Burlington Electric is a true innovator in Vermont, acting as a renewable power supplier and energy efficiency utility for The Queen City. BED has a reputation for community service, technical expertise and reliable power at competitive rates. There is nothing better than working for a customer-driven progressive public power entity in this great Vermont city.

Developing and marketing energy management plans and efficiency incentives for agricultural businesses. Efficiency program manager, promoting measurable energy savings and return-on-investment propositions. Assisting farmers, producers and food processors in optimizing utility rebates to better control their operating costs through improved efficiency. Utilizing positive benefit/cost calculations to implement proven energy saving projects on the farm- including: lighting, VFD's, motors, pumps, refrigeration, ventilation and milk cooling.Increasing agricultural energy savings for NYSEG/RG&E utility at New York farms. Utilizing regional agricultural community, co-ops, equipment dealers and direct outreach to identify, calculate and implement energy saving opportunities with food producers and processors. Directing marketing outreach to over 7,000 farmers about energy saving incentives. Delivering cash rebates to over fifty New York dairies, poultry farms and growers.Seasonal project on behalf of Efficiency Vermont to target energy wasted by tractor engine block heaters. Managed a prescriptive initiative to reach over 3,000 Vermont farmers. By delivering over 700 plug-in mechanical timers, enabled Vermont farmers to actually control their energy use for tractor engine block heaters. Typically, the block heaters were left on unnecessarily and for extended periods, without these simple timer controls. Able to collect project data, calculate accurate energy savings and affect demand-side management. Technically adept at over twenty different agricultural efficiency measures. Operating in close alignment with manufacturers', equipment dealers, professional installers, data collectors, utility personnel and engineers. Responsible for all administrative elements in the identification, collection, calculation and payment of rebate initiatives.

BOSCH Thermotechnology Corp. is responsible for the growth of all Bosch brands of high-efficiency heating and cooling products in North America. Designed and managed first 'Green' water heater installation service for the Bosch brand at Lowe's Home Improvement Warehouse in US and Canada. Program management covered field delivery, training enhancements, marketing and administration of installer network. Critical cross-program development included business relationships with Lowe's Corporate, regional distributors and sub-contracted installers from San Diego to Toronto. The "Installed Sales" of efficient water heaters (product and installation) is the fastest growing sales segment for residential water heaters in North America. This sales model is most visible with monikers like:"Do-it-for-me," "Ask About Installation," "Yes, We Install This Item," "Installation Guaranteed," etc. Water heating is the second largest consumption of energy in the residence and a highly effective area to impact carbon emission reductions.The Lowe's program was successful in eliminating product returns and theft issues while providing a 97% customer satisfaction result. The sales model relied on an extremely high level of customer service, efficiency rebates, and ROI schedules within five to seven years. The Lowe's Install Program contained tankless, solar thermal, an hybrid heat pump type water heaters from the Bosch Therm line of professional products.Created all training tools for the Lowe's employees and Bosch installers. Procured background checks, insurance certificates, credit applications/limits, estimates and all invoicing from sub-contractors.Worked collaboratively with a wide range of stakeholders both internally and externally. Co-developed all marketing materials and sales tools for program: Point-of-sale material, customer brochures, pricing programs, store displays, accessories and development of search engine optimized regional web sites.

{Simultaneous with Program Manager Position Above} Sales account manager for high-efficiency water heating products in California and Nevada regions. Impacted sales and profitability for 22 plumbing wholesale accounts and two sales rep agencies. Developed sales growth and product training tools in coordination with local agencies, distributors and utilities. Created seminar-based training tools, both theoretical and hands-on, geared towards local installer's specific needs (i.e. from San Diego beaches to Lake Tahoe mountains). Operated as an analytical thinker with a outstanding commitment to reps, distributors and customers. Always available to facilitate rapid and efficient resolutions, troubleshooting and installation support. Designed and executed sales growth plans including Bosch Power Tool Incentives, radio, internet and print media lead generation campaigns. Selected and developed key contractor business-to-business relationships including installation and service networks. Operated within budget and successfully channeled sales leads to highest performing customers.Partnered with local Southern California utility- Sempra Energy- to grow efficient water heater replacement on a residential level in LA, OC and SD. Scheduled and coordinated regional trade shows and educational training affiliated with the PHCC. Performed regular job-site inspections, estimates and audits. Supported installers with permitting and code compliance requests. Regular field mentoring activities coupled with ground-up relationship building.

Product marketing liaison for the development of the current Bosch high-efficiency condensing gas tankless water heaters. Embedded international development assignment at state-of-the-art lean production facility, Vulcano- in Aveiro, Portugal. Product marketing and compliance manager on international engineering team developing three new tankless water heater platforms for North America. Transferred knowledge of installers, consumers, builders, architects, and codes to help create Bosch's first fully condensing water heater. This water heater continues to be Bosch's best selling gas tankless appliance.Studied Bosch Production Systems and Time To Market Procedures while in Portugal. Measured beta sample performance and assisted in field testing in two countries. Evaluated prototype performance against optimized product marketing specifications. Participated in all aspects and milestones in the Bosch process for new products. Assisted in market planning, product engineering and compliance certification for new gas tankless water heaters/accessories launched in US/Canadian markets. Effectively controlled tooling and material costs to produce revolutionary up-fire condensing tankless water heater. Project leader for power-vent and pipe cover kits for Bosch tankless appliances. Handled direct production relationship with Tjernlund Corp. of Minnesota and Nation Metal Fabricators of Tennessee. Delivered both accessories ahead of schedule and below targeted costs. Oversaw all packaging design and inventory projections.Operation Green Heat- Performed research and analysis on US ground source heat pump market. Met with manufactures and rep agencies to collect pricing and product specifications on four major manufactures of heat pumps. The result of this research effort was used by Bosch for the major business acquisition of Florida Heat Pump in 2007. To this day, Florida Heat Pump is Bosch's only US manufacturer of home comfort technology.

Redesigned contractor training and partner program for US tankless market. Created and recruited service agent network for emerging tankless water heater technology. Designed program, training curriculum, recruiting, and participant support systems. Extensive travel in the US and Canada while managing coordinator and additional trainer.Created meaningful hands on installation and service teaching methodology for professional contractors. Training was performed in-house and on the road to provide maximum exposure of Bosch gas and electric water heaters.Established business relationships with professional partners through Registered Service Agent Program. The RSA Program was one of the most successful contractor development tools for the Bosch brand. RSA's were given privileges for spare parts discounts, scratch/dent heaters for speed of service, and expedited phone support lines with extended hours. Oversaw introduction of web-enabled locators to promote key professional partners by zip code. Created and designed contractor rewards program to incentives sales of Bosch tankless water heaters.

Team co-leader for 11 person call center taking inbound troubleshooting calls on tankless water heating products. Developed and edited all technical bulletins, installation manuals and marketing collateral for resource efficient water heaters. Go-to expert on building code compliance and permitting. Designated consulting resource for professional contractors and builders. Maintained industry best product support for gas and electric water heater customers utilizing call center.

Internship with British leader in Anglo-Scandinavian artifact preservation and cataloging. Volunteer at ARC- Archaeological Resource Center- Brittan's first hands-on educational museum for archeology. Lived in the historic walled city of York, England.