Juan Carlos Navarro Cobo Email & Phone Number

Alicante, Comunidad Valenciana / Comunitat Valenciana, España

Varsovia Y Alrededores

Varsovia, Mazovia, Polonia

-Responsible for workforce administration for assigned regional geography.-Handling and coordination of all aspects of the employee life-cycle such as hiring, terminations, market adjustments, promotions, country transfers, contract updates, changes to terms and conditions,-Document and respond to incoming P&T queries within identified service level agreements via my GPS Portal.-Performing P&T (HR) transactions in P&T systems, SAP SuccessFactors, for employees in all locations-Facilitating New Hire Orientation for the on-boarding of new employees.-Maintaining employee documentation as required, such as personnel files, social security files, state reports, confirmation of employment eligibility, medical files, etc.Administer the benefit programs and/or retirement plans for assigned geography as appropriate.-Ensure local policy, benefits and compensation and any P&T related information is kept up to date on employee portal.-Assist global mobility with international transfers; reviewing transfer agreements, completing documents to secure work permits.-Compliance processing (such as Internal Audit requests)

Alicante, Comunidad Valenciana / Comunitat Valenciana, España

Tax Advisor providing remote assistance to taxpayers within Taxpayer Assistante Contact Center located in Alicante. Spain.Handling and controlling incident tickets in Taxpayer ‘s databases.Updating personal data about taxpayer’s identification details. Managing incoming and outcoming phone calls, as well as taxpayer's requests.Advising taxpayers about incidents with tax bills, municipal taxes and fees ( property tax, road vehicle tax, Tax on increase in value of urban land, Urban solid waste and sewerage fees, other taxes, etc)Registration, modification and cancellation of direct debit orders. Advising about actual municipal regulations applicable, property tax allowances , voluntary payment period, surcharges for the late payment.Informing about the outstanding bills, payment in instalments and deferred payments, signing personal payment plan.Managing Online payments, refunds of undue incomes or for duplicate payments.Managing Appeals and Claims.

Warsaw, Masovian District, Poland

Marketing assistant in International Event Planning Portal based in Warsaw, focused onorganising, plannig, managing and customizing unique events.Create, develop and manage content for marketing purposes: website, blog, social media content,newsletter, online & offline campaigns.Research, write, edit, and proofread all new content.Edit and revise content based on internal feedback.

Warsaw, Masovian District, Poland

Representing important international outsourcing company located in Warsaw:Managing of ambitious project focused on representing important investment stock market company.Handling incoming and outgoing calls with final clients.Attracting new potential investor clients and building customer loyalty.Registration of clients in trading platform and 24 hours advising and technical support.Managing of customer incidents and complaints.Proficient user VOXTRON, EBS/ CRM, TP.NET, VNC SERVERS, DATABASES....

Benidorm

Managing the brand activation of a top international premium spirits company (ZAMORA INTERNATIONAL, S.A.:Focus on achieving and exceeding individual and vendor line sales goals, event sales goals.Maintaining a consistent high level of customer service.Developing excellent customer relationships.Increase vendor line sales by developing new and existing clientsCoordinate department efforts to maximize special events.

Alicante

Managing market research projects based in customer service quality:Design, coordination and statistical analysis.Auditing customer service quality in restaurants, coffee shops, bars.Client servicing, quota and quality control, data analysis and submitting reports.Designing both qualitative and quantitative survey studies.Responsible for market research on consumption of tobacco products.Reporting about consumption of top tobacco marks.

Alicante

Managing of road safety research project focused on checking the use of car security systems and promoting the social awareness:Sampling of road safety systems: cars and motorcyclist safety campaigns.Controlling and supervising cars security measures, seatbelt use, safety systemsSurveying of traffic volume.Writing and managing the distribution of surveys and questionnaires.Monitoring the progress of research project.Analysing and interpreting data to identify patterns and solutions.

Alcoy/Alcoi, Comunidad Valenciana / Comunitat Valenciana, España

Attracting new customers: advising, enrolment about languages courses abroad.Contact and follow up with Spanish universitiesAdvising to college students about programs abroad.Marketing tasks: promoting & advertising , school campaigns, scholarships / grants MEC (Ministry of Education and Culture),

Alcoy/Alcoi, Comunidad Valenciana / Comunitat Valenciana, España

HSE Manager of a client portfolio of up to 180 companies:Risk Evaluation & projection of preventive measures.Coordinating a wide range of occupational health & safety training sessions and first aid.Preparing health and safety strategies.Investigation of accidents and incidents.Maintenance and updating of client portfolio. Coordination of subcontractors.Implementing Personnel Safety & Social Responsibilities.Updating general information report of all the equipment needed for first aid, ppe’s, etc.Ensuring the standards of Emergency services.

Alcoy/Alcoi, Comunidad Valenciana / Comunitat Valenciana, España

Providing support and advice on day-to-day basis in the HR department,:Responsible for the employment process (contracts, addendum, health and safety)Ensuring HR legal documents are in line with Labor & Social Law, with Government: checking, monitoring & updating.Managing the payroll preparation and control before paymentResponsible for all the HR administration process: set up, follow up, improvement...Coordinating with Directors & Managers the annual employee performance appraisal: collecting information, planning, reporting...Responsible for the welcome process of the employees

Bachelor'S Degree In Labour Sciences, Human Resources Management/ Occupational Health And Safety

Master'S Degree In Occupational Health & Safety/ Nebosh/ Iosh., Work Safety, Industrial Hygiene And Ergonomics And Applied Psychosociology.

Graduated In Labour Relations & Human Resources, Human Resources Management/ Social Security Law/ Collective Labour Law/