Jennifer Cole Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

- Maintain the responsibilities of the Salesforce Administrator- Manage and support a team focused on Salesforce & Pardot administration as well as Tableau dashboard development for Marketing & Sales

Boston, Massachusetts, Us

- Responsible for maintaining the health and development of the Salesforce platform- Support the development and execution of Marketing lead life cycle strategy within Pardot and Salesforce- Support users and drive adoption through training as well as building and enforcing business processes inside the Salesforce platform- Leverage tools like MuleSoft Composer to integrate NetSuite & Salesforce

Burlington, Ma, Us

- Maintain the same responsibilities of the CRM & Tools Specialist role- Coach and support the onboarding of new Salesforce.com admins to the organization- Act as the Global Research Business Lead for the internal Salesforce.com upgrade project. Project responsibilities include but are not limited to:- Collecting voice of business requirements from Sales, Marketing, Customer Service, Technical Service, Quality and other users of the tool- Documenting user requirements for submission to IT- Aiding in the development of and reviewing solution designs to meet user requirements (includes reviewing Functional and Technical Requirement Specification documents)

Burlington, Ma, Us

- Delegated Administrator within Salesforce.com, supporting 1,500+ users globally while keeping an average response rate for issues below 3 hours during North American business hours.- Represent voice of business by serving as a governance board member for all CRM changes and enhancements ensuring that the end user’s needs are met; testing enhancements and training users on the enhancements within Salesforce.com and ServiceMax.- Manage the selection, design, deployment, content management and training of company specific mobile apps.- Assist in the selection, validation, and implementation of 3rd party software.- Document divisional sales processes relating to current sales tools both CRM and mobile devices.Work closely with CRM Manager to support sales tools training and roll out of new sales tools processes and solutions- Develop and deliver CRM training content to new and existing users on a monthly basis.- Additional responsibilities include CRM & iPad maintenance, data management, tools adoption and Lead & Sales Pipeline management.- Responsible for developing and supporting the annual sales meeting app for 300+ attendees

Burlington, Ma, Us

POSITION PURPOSE:To support internal (sales, technical services, marketing and others) and external (customers) training activities by coordinating resources, implementing Learning Management Systems, facilitating online instructions and working as part of the Training Department to support all learning activities.-Coordinate Learning Programs by participating in scheduling program agendas and coaching presenter preparations through effective communication with each responsible function within EMD Millipore including sales, technical support, marketing, R&D, trainers and other essential personnel.-Manage reporting and documentation processes related to learning metrics-Support online learning programs using Webex, Adobe Connect, SalesForce.com, Camtasia, LMS system(s), SurveyMonkey and other tools.-Assist in grading and evaluating success of learning programs.-Assist in assessment, design, development, implementation and evaluation of new and existing learning modules and programs.-Coordinate periodic reviews of existing content to determine effectiveness and relevance to up-to-date business goals.-Coordinate travel for training attendees and subject matter experts as necessary.-Promote training programs to both internal and external customers.-Manage training supplies and facilities as necessary.

Durham, North Carolina, Us

•Successful demonstration of PM competencies via interfacing with multiple internal departments and project teams in support of project deliverables.•Manage and conduct new hire orientation, required core trainings, and project specific training programs as needed for global, cross-departmental staff.•Assist in creating/updating documentation pertaining to Standard Operating Procedures, department templates, project specific procedures and their associated training programs.•Interface with multiple global offices and team members to ensure proper management and adherence to best practices and standardization across offices.•Assist in the selection, validation, and implementation of third party software to meet client and project deliverables.•Participates in identifying and evaluating operational process improvements utilizing detailed knowledge of the systems, procedures and practices. •Leverage therapeutic knowledge to support clinical trial deadlines and deliverables.•Work closely with third party vendors (FedEx, UPS, Ikon) to ensure cost effective service.•Oversee the management of the departmental mail and supply room.•Work closely with Regulatory Affairs to ensure improvements, updates, and changes are validated and documented properly, as well as support client and regulatory agency audits.•Conduct client tours and capabilities demonstrations of core products for both prospective clients and regulatory agencies. •Participate in the development of proposals and contracts for current and new business opportunities. •Work closely with Software Development and Validation departments for enhancements, updates, and end user testing of core products.•Work closely with marketing to identify and implement new marketing opportunities.•Proficient user of the Microsoft Office Suite

Durham, North Carolina, Us

•Direct management of up to twenty Medical Imaging & Diagnostics associates, involving project resourcing, training, mentoring and career development.•Provided management support to project teams, including evaluation and monitoring of quality and timelines of work performed by staff.•Management of physical and electronic systems access and privileges for employees.•Management of software, hardware, and physical space assignments for employees. •Development and revision of department, project specific, procedural documents and guidelines.

Durham, North Carolina, Us

Assist with the initiation of clinical investigator sites, including site qualification, site surveys and start up packages.Perform initial quality review and database tracking of study images received.Maintain central files of all study related data and documentation.Serve as a contact for principal investigators, study coordinators, and radiology and nuclear medicine personnel.Maintain digital image archives and perform a wide range of study-specific image processing. Assist in the testing and validation of study-specific software applications.Assist in testing and training of independent medical reviewers on study-specific analysis technology.Assist in the writing and development of manuals and other study related documents.

1:1 and in groups of two with children with learning disabilities, including Asperger's Syndrome, Pervasive Developmental Disorder (PDD), and Autism. Aided the integration of the children into a more social world through play therapy and social interaction with one another.Performed administrative work, including ordering supplies, editing documents, and general maintenance and cleaning.Prepared social scripts for the children.