-Identifying and understanding customer’s sales challenges while preparing and presenting a customized sales strategy-Developing and executing a sales strategy and aggressive sales plan metrics designed to meet and exceed company revenue goals-Own the contract and contract renewals for new and existing clients-Reviewing all major deliverables-Reporting and updating via Salesforce-Providing regular communication with clients to provide strong team representation and set proper client expectations-Ensuring that client issues are dealt with efficiently-Providing regular input on all account activity, including status and call reports on a weekly basis to the sales manager

-Hunting and prospecting, full-cycle, B2B sales-Serving as the primary point of contact for new and existing customers-Managing all post-sales activity and enterprise customers through strong relationship-building-Navigating multiple business unit environments-Supports a wide range of stakeholders for internal and external projects-Diagnosing issues within customer initiatives and spearhead routes to resolution-Ensuring customer satisfaction that leads to annual renewals and contract expansion-Developing trusted relationships with consistently responsive and expert service

-Lead follow-up for interested parties that are looking for monthly parking options.-Developing initiatives to increase monthly parking sales and associated GMV. -Liaison between several departments to ensure a positive experience for customers.-Data Analysis -Account management for organizational fleet/enterprise vehicles

-Assisted drivers with getting to where they were going with ease!-Handled any and all issues that arose with parking reservations in real time. -Customer account and data management-Liaison between the customer service department and account coordinators/managers.

Customer service and security professional at large university medical center with over 10k employees.

Parking Enforcement and Community Service Officer for the Village of Forest Park, IL. Responsible for the issuance of parking citations within the village as well as traffic and animal control as needed.

Restaurant and bar manager for the now-closed Taylor Brewing Company. Responsible for staff scheduling, inventory, and customer satisfaction.