Jennifer Collier Email and Phone Number
Jennifer Collier's Location
San Diego, California, United States, United States
Jennifer Collier's Contact Details
Jennifer Collier work email
- Valid
- Valid
Jennifer Collier personal email
n/a
About Jennifer Collier
I am a desktop support tech with over 20 years of experience in various industries who is looking to transition into a deployment/ Intune/ MECM role. I also have experience in inventory management and would be interested in an asset manager position.Specialties: Windows system administration, antivirus and anti-spyware packages, TCP/IP, DNS, DHCP, Windows operating systems (XP, 7, 10, 11), Dell, HP, and Lenovo laptops
Jennifer Collier's Current Company Details
Jennifer Collier Work Experience Details
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Desktop Support SpecialistSpectrum Dec 2022 - PresentStamford , Ct, Us
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Desktop Support TechnicianZensar Technologies Jan 2022 - Dec 2022Pune, Maharashtra, InWorked with client the City of San Diego performing troubleshooting and break/fix duties. -
Depot TechnicianHcl Technologies Jan 2021 - Dec 2021Noida, Uttar Pradesh, InWorked onsite at client Sempra Energy. Responsible for receiving and maintaining hardware inventory. Image new machines with company image and then assign to tech for deployment. Receive old hardware back from techs and end users and reimage and repurpose if able. Send to e-waste recycling if hardware is out of warranty and non-functional. Maintain hardware loaner stock for desktop techs. Provide daily inventory report to management. -
Desktop Support TechnicianHcl Technologies Nov 2020 - Dec 2021Noida, Uttar Pradesh, InWorked onsite at customer Sempra Energy in San Diego. Responsible for onboarding/offboarding and hardware/software break/fix.
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Windows Deployment TechnicianSerco Nov 2019 - Feb 2020Hook, Hampshire, GbAssisted in migrating users to Windows 10. -
It Support AssociateCetera Financial Group Jan 2019 - Sep 2019San Diego , Ca, UsHandled desktop support duties such as imaging, deployment, and break/fix. -
Desktop Support Analyst IiLpl Financial Sep 2017 - Dec 2018San Diego, Ca, UsHandled hardware break/fix as well as new user setup and imaging of machines to prepare for deployment to new users. Assisted in migrating approximately 850 users in San Diego to Windows 10. -
Desktop Support TechnicianAutoanything Dec 2013 - Sep 2017Houston, Tx, UsHandled day-to-day desktop support duties as well as Active Directory and Avaya phone system. Responsible for maintaining and keeping track of IT inventory. -
Desktop Support TechnicianAtos Jul 2013 - Dec 201395877 Bezons, FrHandled desktop support duties for Atos' client the city of San Diego, both downtown and in the field. -
Support Tech Level IiThe Gdr Group Feb 2012 - May 2013Onsite contractor for the GDR Group at Broadcom's campus in the Rancho Bernardo area.Responsible for desktop support, break/fix, and inventory control/logistics.
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Support TechFairfield Residential Mar 2011 - Oct 2011San Diego, California, UsAssisted in a 7 month project to roll out Windows 7 across all sites. -
Computer Tech IiiGen Probe Jul 2010 - Nov 2010Ca, 92121, Us -
Helpdesk Analyst IiSan Diego Data Processing Corporation Mar 2009 - Jan 2010San Diego, Ca, Us -
Pc Support AnalystJack In The Box Aug 2008 - Jan 2009San Diego, California, UsUnder contract from Talent Bridge Inc., worked with team of analysts to resolve end user PC and hardware issues for corporate users at Jack in the Box. Supported software included Microsoft Office, Lotus Notes, and various in-house apps. -
Desktop Support AnalystPrommis Solutions Llc Jun 2008 - Aug 2008*, UsIn this job, I was actually both helpdesk and desktop support. My co-workers and I were responsible for keeping an office of about 300 clerks, paralegals, and attorneys up and running on various software on a Windows platform including Microsoft Office, Corel WordPerfect, AS/400, and Adobe Acrobat. We also performed hardware break/fix and imaged and deployed new PC's. -
Desktop Support AnalystSan Diego Data Processing Corporation Jul 2007 - Mar 2008San Diego, Ca, UsSan Diego DPC is the IT arm of the City of San Diego. It was created to serve the city's IT needs yet be a separate entity. In this position I worked under contract from Robert Half Technology in San Diego and was responsible for taking tickets from the helpdesk and contacting the customer to resolve them in a timely manner. Mainly supported Microsoft Windows, Exchange, and Active Directory, Novell Netware and Groupwise, and various proprietary applications. Also responsible for software installs using Altiris Deployment server. Most troubleshooting and support was done while on the phone with the customer through the use of the Altiris Remote Client. If our group could not resolve the issue, we were then responsible for either escalating it to the proper group or scheduling a deskside visit, depending on the situation.
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It Field SupportKaiser Permanente Apr 2007 - May 2007Oakland, California, UsResponsible for troubleshooting and resolving various user issues over the phone and in person. Primary areas of responsibility included email, application support, network printing, deploying new hardware and software, and break/fix for PC hardware across multiple sites. -
Is Support AnalystCity Of Coronado Feb 2007 - Mar 2007Coronado, California, UsResponsible for supporting end users with a variety of applications including Microsoft Office and Microsoft Exchange. Users comprised many departments including city hall, police and fire services, and public works. Worked with the rest of the IS team to ensure maximum connectivity and uptime for all users. Responsible for administration of Active Directory, Exchange, Veritas Backup Exec, and Symantec Antivirus. Also responsible for deployment of new machines and reclamation of old ones. -
Remote Client SupportSolar Turbines Inc. Nov 2006 - Feb 2007San Diego, Ca, UsWorked for Solar Turbines under contract from Volt Technical Services in San Diego. Responsible, as part of the Traveler and Field group, for support of remote users, both in the field, and in remote offices. Primary area of responsibility was for North America. Also supported South America and Australia. Worked with remote users to fix problems and imaged and swapped out PC’s to ensure minimal downtime. Deployed software to users in remote offices using Microsoft Systems Management Server. -
Network AdministratorUniversity Mechanical & Engineering Contractors Aug 2006 - Oct 2006Tempe, Az, Us -
Pc TechnicianHawthorne Cat Feb 2001 - Aug 2006San Diego, Ca, UsWorked in the IT department of Hawthorne Machinery, a major seller of Caterpillar construction vehicles and equipment. Provided support and troubleshooting for employees at Hawthorne’s main headquarters in Rancho Bernardo and multiple remote sites, including branches in Mexico, Hawaii, Guam, Saipan, and American Samoa. In 2002, assisted in getting client workstations ready for migration to new AS/400 system.In 2003, assisted in company wide antivirus upgrade and oversaw company-wide changeover of email to new domain.In 2003, assisted in upgrade of company-wide NT domain to Windows 2000/ 2003 environment and implementation of Active Directory on the network.In 2004, selected as part of Hawthorne’s due diligence team for the acquisition of Pacific Machinery (now Hawthorne Pacific)In 2005, assisted in company-wide changeover of mail system from Outlook to Lotus Notes.In charge of purchasing computers, hardware, and supplies for IT dept; March 2005 to August 2006. -
Technical Support RepresentativeCox Communications Inc. Feb 2000 - Feb 2001Atlanta, Ga, Us
Jennifer Collier Skills
Active Directory
Technical Support
Troubleshooting
Microsoft Exchange
Windows 7
Networking
Dns
Dhcp
Computer Hardware
Windows
Hardware
Windows Server
Operating Systems
System Deployment
Tcp/ip
Dynamic Host Configuration Protocol
System Administration
Sccm
Altiris Deployment Console
Remedy Ticketing System
Windows 10
Inventory Management
Telephony
Servicenow
Jennifer Collier Education Details
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Coleman UniversityComputer Systems Networking And Telecommunications -
Santana High School
Frequently Asked Questions about Jennifer Collier
What company does Jennifer Collier work for?
Jennifer Collier works for Spectrum
What is Jennifer Collier's role at the current company?
Jennifer Collier's current role is 🏳️⚧️🏳️🌈 | Desktop Support Specialist at Spectrum.
What is Jennifer Collier's email address?
Jennifer Collier's email address is je****@****sar.com
What schools did Jennifer Collier attend?
Jennifer Collier attended Coleman University, Santana High School.
What skills is Jennifer Collier known for?
Jennifer Collier has skills like Active Directory, Technical Support, Troubleshooting, Microsoft Exchange, Windows 7, Networking, Dns, Dhcp, Computer Hardware, Windows, Hardware, Windows Server.
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