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Joi Converse, M.Ed. Email & Phone Number

Lead Community Program Manager at New Relic, Inc.
Location: Gresham, Oregon, United States 8 work roles 2 schools
1 work email found @newrelic.com LinkedIn matched
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Work email j****@newrelic.com
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Current company
New Relic, Inc.
Role
Lead Community Program Manager
Location
Gresham, Oregon, United States
Company size
2947 employees

Who is Joi Converse, M.Ed.? Overview

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Quick answer

Joi Converse, M.Ed. is listed as Lead Community Program Manager at New Relic, Inc., a company with 2947 employees, based in Gresham, Oregon, United States. AeroLeads shows a work email signal at newrelic.com and a matched LinkedIn profile for Joi Converse, M.Ed..

Joi Converse, M.Ed. previously worked as Program Manager - Forum & Knowledge at New Relic and Lead Community Program Manager at New Relic. Joi Converse, M.Ed. holds Masters In Education, Higher Education Leadership from University Of Nevada-Las Vegas.

Company email context

Email format at New Relic, Inc.

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*@newrelic.com
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Profile bio

About Joi Converse, M.Ed.

As a seasoned program manager with over 10 years of experience in the SaaS industry, I'm passionate about developing and executing innovative ideas that drive exceptional results. I'm known for my collaborative and supportive leadership style, and I prioritize building positive work cultures that prioritize employee well-being and growth. Let's connect and explore how my skills and experience can benefit your organization.

Listed skills include Higher Education, Training, Research, Policy, and 24 others.

Current workplace

Joi Converse, M.Ed.'s current company

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New Relic, Inc.
New Relic, Inc.
Lead Community Program Manager
Gresham, OR, US
Website
newrelic.com
Employees
2947
AeroLeads page
Company profile
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8 roles

Joi Converse, M.Ed. work experience

A career timeline built from the work history available for this profile.

Program Manager - Forum & Knowledge

Current
New Relic

San Francisco, CA, US

- Oversee stakeholder engagement and manage all aspects from concept to launch, including strategic planning and roadmap development. - Collaborate with internal and external stakeholders to define business and systems requirements, ensuring alignment with customer needs. - Develop and execute project plans from design to release, securing necessary.

Apr 2024 - Present

Lead Community Program Manager

New Relic

San Francisco, CA, US

- Strategic program manager for technical support community, leading vision, roadmap, and engagement strategy- Collaborated cross-functionally to develop cohesive content and communication plan for Explorers Hub- Successfully migrated online community to new platform with 85,000 monthly visits- Led cross-functional team to improve visibility of customer.

Apr 2022 - Apr 2024

Community Manager

New Relic

San Francisco, CA, US

- Owned and manage New Relic support forums within the Global Technical Support team- Developed engagement strategies to enhance community support, promote self-service, and improve customer loyalty- Generated reports to track community sentiment, activity, and program effectiveness- Collaborated with support engineers to ensure prompt moderation and.

Jan 2020 - Apr 2022

Community Engagement Manager

Nwea

Portland, OR, US

- Implemented strategies to recruit, retain, and foster engagement among community members- Compiled and distributed community-related reports to stakeholders, defining community KPIs- Collaborated with internal stakeholders to define and execute a relevant community strategy- Orchestrated offline engagement opportunities at events and partner gatherings.

Apr 2018 - Jan 2020

Interactive Marketing Coordinator

Nwea

Portland, OR, US

- Led engagement strategy resulting in over 40% month-to-month growth- Fostered community relationships and moderated discussions- Managed HTML to update website and Jive community content- Communicated procedures and features to internal audience- Oversaw community editorial calendar and promoted initiatives for membership growth

May 2016 - Apr 2018

Public Relations Coordinator

Nwea

Portland, OR, US

- Collaborated with stakeholders to write press release content- Adapted strategies based on emerging social metrics trends- Managed blog team recognition program- Updated website and Jive community content using HTML- Implemented Nintex blog workflow for submission and approval process- Created guidelines for internal teams on social media presence.

Aug 2015 - May 2016

Senior Administrative Assistant

Nwea

Portland, OR, US

- Developed proposals and implemented plan to increase brand presences on LinkedIn and Pinterest- Produced social media content updates and made recommendations for improvements- Researched and tracked competitor news and market trends- Prepared a variety of correspondences, presentations and reports- Coordinated all invoice payments, contracts, and.

Aug 2013 - Aug 2015
Team & coworkers

Colleagues at New Relic, Inc.

Other employees you can reach at newrelic.com. View company contacts for 2947 employees →

CM Courtney Mccure Courtney Mccure Colleague at New Relic, Inc. Austin, Texas, United States, United States View → TM Tom Mitchell Tom Mitchell Colleague at New Relic, Inc. Livonia, Michigan, United States, United States View → CH Chad Hays Chad Hays Colleague at New Relic, Inc. Overland Park, Kansas, United States, United States View → JA Jeremy Allen Jeremy Allen Colleague at New Relic, Inc. Encinitas, California, United States, United States View → KD Kyle Defrancia Kyle Defrancia Colleague at New Relic, Inc. Portland, Oregon Metropolitan Area, United States, United States View → AT Alan Tran Alan Tran Colleague at New Relic, Inc. Herndon, Virginia, United States, United States View → HR Hannah Ramadan Hannah Ramadan Colleague at New Relic, Inc. San Francisco, California, United States, United States View → MS Manish Singh Manish Singh Colleague at New Relic, Inc. San Francisco Bay Area, United States, United States View → SF Sean Finney Sean Finney Colleague at New Relic, Inc. Portland, Oregon, United States, United States View → RC Ross C. Ross C. Colleague at New Relic, Inc. Sydney, New South Wales, Australia, Australia View →
2 education records

Joi Converse, M.Ed. education

Masters In Education, Higher Education Leadership

University Of Nevada-Las Vegas

Bachelors Of Arts, Psychology

Whitworth University
FAQ

Frequently asked questions about Joi Converse, M.Ed.

Quick answers generated from the profile data available on this page.

What company does Joi Converse, M.Ed. work for?

Joi Converse, M.Ed. works for New Relic, Inc..

What is Joi Converse, M.Ed.'s role at New Relic, Inc.?

Joi Converse, M.Ed. is listed as Lead Community Program Manager at New Relic, Inc..

What is Joi Converse, M.Ed.'s email address?

AeroLeads has found 1 work email signal at @newrelic.com for Joi Converse, M.Ed. at New Relic, Inc..

Where is Joi Converse, M.Ed. based?

Joi Converse, M.Ed. is based in Gresham, Oregon, United States while working with New Relic, Inc..

What companies has Joi Converse, M.Ed. worked for?

Joi Converse, M.Ed. has worked for New Relic, Inc., New Relic, and Nwea.

Who are Joi Converse, M.Ed.'s colleagues at New Relic, Inc.?

Joi Converse, M.Ed.'s colleagues at New Relic, Inc. include Courtney Mccure, Tom Mitchell, Chad Hays, Jeremy Allen, and Kyle Defrancia.

How can I contact Joi Converse, M.Ed.?

You can use AeroLeads to view verified contact signals for Joi Converse, M.Ed. at New Relic, Inc., including work email, phone, and LinkedIn data when available.

What schools did Joi Converse, M.Ed. attend?

Joi Converse, M.Ed. holds Masters In Education, Higher Education Leadership from University Of Nevada-Las Vegas.

What skills is Joi Converse, M.Ed. known for?

Joi Converse, M.Ed. is listed with skills including Higher Education, Training, Research, Policy, Budgets, Admissions, Management, and Social Media.

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