Jordan Cook Email & Phone Number

Sunderland, England, United Kingdom

Durham, England, United Kingdom

• As a Laboratory Technician for the Digital Forensics Unit (DFU), I gained extensive knowledge and hands-on experience in the digital forensics process. Notable training and competencies acquired through this role.
• Completed Cellebrite Responder Kiosk training, facilitated by Durham Police specialists.
• Worked in an accredited lab, adhering to strict compliance with accreditation requirements.
• Developed proficiency in a range of forensic imaging and analysis software.
• Certified in grading CSAM images by the College Of Policing.I have firsthand experience in ensuring the continuity of evidence, using continuity systems like Lima to maintain detailed case records. Additionally, I.

Sunderland, England, United Kingdom

As a specialist complaints advisor in a UK bank, my role is crucial for ensuring compliance with regulations and guidelines related to customer complaints. I uphold the following requirements:Compliance with FCA Rules: I handled customer complaints according to the FCA's rules. This involves treating customers fairly, conducting thorough investigations.

Sunderland, England, United Kingdom

As an employee at a Justeat restaurant and customer advisor, my role involves providing exceptional service to customers. I assist them with their orders, address any concerns or issues they may have, and ensure their overall satisfaction. By delivering excellent customer experiences, I contribute to the success and reputation of our restaurant.

Seaham, England, United Kingdom

As an Insurance Underwriter for Royal Sun Alliance, specialising in MoreThan pet insurance, my role was deeply personal. I had the privilege of ensuring that pet owners have the peace of mind and financial protection they need for their beloved companions. Through careful risk assessment and personalised coverage, I strived to provide tailored solutions.

James Cook Hospital Middlesbrough

Working as part of the Pfizer vaccine rollout during the COVID-19 lockdown was a challenging yet fulfilling experience. As a member of the team, my role involved assisting with the distribution and administration of the vaccine to eligible individuals. I collaborated with healthcare professionals, ensuring the smooth operation of vaccination centers and.

My previous job as a NatWest telephone banking agent at FirstSource, an outsourcing company, holds a special place in my heart. It was my first professional experience, where I began my journey in customer service, and fraud prevention, and even took on the responsibility of training new employees.Throughout my time in this role, I grew immensely as an.