Jennifer Corinna Jeffs Email and Phone Number

Played a role in the rebranding initiative and took the lead in a comprehensive overhaul and rebuild of the website, including a domain change and company email migration.Designed and implemented Standard Operating Procedures (SOPs) for all clinic programs, enhancing operational efficiency and trained staff members to promote best practices.Developed and implemented automation solutions within the Electronic Health Records (EHR) system, significantly reducing manual data entry and administrative work.Crafted annual marketing plan that aligned with the company’s strategic goals and objectives and oversaw the execution of marketing campaigns, tracked metrics and adjusted strategies to optimize results and ROI.Supervised and mentored a social media coordinator, providing guidance and feedback to enhance their content development skills.

Developed launch strategy to announce new brand across social channelsManages social media content strategy for Instagram, Facebook, Twitter and TikTok Designs monthly visual social content plans, develops shot lists for photography partners, and manages photographer relationshipsCreates ad hoc (design and photography) content for social, retail point-of-sale, public relations, and field marketing effortsLaunched and manage products on Shopify site for quarterly merchandise dropsWorked with development partners to improve and update websiteScaled existing ambassador program from ten to 150 ambassadors throughout two quarters

Influencer MarketingSocial Media StrategyContent CreatorRD/Nutrition PartnershipsSMS MarketingEmail MarketingCustomer Service

We deliver your favorites from the brands you love, 100% waste-free. - Develops content strategy based on retail and sales goals, including social, blog, email/newsletter, and influencer content- Oversees a team of content creators and art director to ensure brand guidelines are met for additional visual content- Publishes content and manages social community- Manages brand, influencer, and media relationships to increase brand awareness - Consults tech team on website SEO and UX improvements- Creates media lists and press releases for new brand initiatives, like the Fulfilled By Wally (FBW) Limited Release Program - Manages customer relations through customer service email and website

The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks. Responsibilities include, but are not limited to the following:SALES & SERVICE:• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox• Maintain knowledge of all club and Shop services, programs and productsOPERATIONAL EXCELLENCE:• Understands and upholds all loss prevention and inventory management policies on a consistent basis• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasksPRODUCT & PRESENTATION:• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockroomsPROFESSIONAL DIMENSION:• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit• Complies with and enforces all company policies and procedures; embraces and supports company initiatives• Communicates clearly and effectively at all levels with both tact and diplomacy

Spirit Airlines, Porsche- Understands key client information including business strategy, products, services, key customers and competitors. - Develops content, channel and conversation audits. - Coordinates projects and events including inviting influencers, attending events, and preparing reports.- Writes, edits and proofreads materials ensuring quality and consistency with appropriate writing styles.- Demonstrates understanding and implementation of social media tools, including but not limited to social listening, earned media tracking and influencer database. - Supports team by meeting deadlines, proactively troubleshooting problems and drafting error-free recaps. - Participates in the new business process. - Demonstrates commitment to results and leveraging data to uncover insights.- Makes Friends, Not Ads.

Anheuser-Busch (Natural Light)• Build and nurture strong relationships with Student Ambassadors• Ensure each Ambassador has a clear strategy and plan in place to achieve program KPIs• Continuously monitor the performance of each Ambassador, providing markets with an update on their progress against KPIs each week• Identify market execution gaps and barriers to program success, collaborating with Program Managers to implement tactics for course correction, as necessary• Support the successful execution of brand activations from concept development and pre-production through production and day-of-event execution

Clients: Pepsico, T. Marzetti, TreeHouse Foods, Benihana and Farm Credit Mid America. - Developed social media community management and content publishing guides- Created social media influencer plans; vetted influencers based on client and campaign needs; sourced and pitched influencers using Tagger - Utilized social listening tool Crimson Hexagon to develop insights and find business opportunities for clients and new business pitches - Wrote press releases and pitched to networks from media lists built on Muckrack- Worked on a team of fellow interns to develop a campaign for a cause we believe in; i.e., @stopphonesnubbing

This position supports the marketing team and occasionally sales efforts to increase brand awareness, drive new customer sales, and help retain existing customers. To do this, I engage in the following:- Be responsible for social community management (Instagram, Facebook, Twitter), which includes replying to comments and direct messages - Creative content generation- Designing graphics for various marketing and sales projects- Help develop various email communication tactics based on data insights out of Sales Cloud and Pardot systems- Provide event planning and Influencer partnership support- Customer Service to establish our Customer Service FAQ's and process for addressing our consumers concerns/needs - Monitor Amazon Reviews and Customer Service comments to develop social communication campaign ideas for Social and Blogs based on consumer comments

I provide exceptional customer service while meeting my personal sales goals to help the store achieve its overall sales goals. I work to expand our client base through social media and in person communication and try to create a positive "word of mouth" reputation. I also keep up with the current fashion trends of the industry and specifically the brand. I express my expert knowledge of these trends through my daily dress as well as providing styling tips and tricks on my personal Instagram. I am a customer service leader and I stay up to date on product knowledge by encouraging and participating in fit sessions, checking store inventory daily, as well as creating styling mood boards from current catalogs and online look books. I will provide recommendations for tailors, dry cleaners, and other related businesses in the area to both customers and coworkers. I am also proficient on POS and MPOS as well as the variety of URBN community apps. I strive to embody the Free People style and culture in everything I do, both in and out of work.

@FPGreatLakesGreat Lakes Region Social Media Content Creator (October 2016-July2017)@FPChicago Chicagoland Social Media Content Creator (August 2017-current)Create mood boards, style outfits according to home page trends, take photos that will be used as advertisements on the district social media as well as home page @freepeople.

This internship introduced me to the ins and outs of social media in the health, wellness, and beauty industries. I worked directly with the Social Media Manager, assisting with the planning and coordination of various social media efforts. I also worked alongside the Marketing Analyst, writing copy for sponsored social media advertisements. Along with these tasks, I occasionally assisted the Public Relations Specialist. This position operated out of corporate office in the West Loop.

As a Campus Director, I was singlehandedly responsible for the growth of the app on my campus by completing assigned tasks, hosting events, and spreading Bumble's mission on my campus. I lead a team of 2-4 intelligent and confident young women who work to empower each other while promoting Bumble.

@eatateverly & @mikopoke Create content (images and copy) for the Knickerbocker Place restaurants (Everly & Miko Poké) to be used on Instagram and Facebook.

Sales Associate Responsibilities: Specifically curated customer service for our loyal and respected clientele.Helped manager design and organize displays. Marketing Associate Responsibilities: Created and posted advertisements/interactive displays on multiple social media outlets including Pinterest, Facebook, Instagram, and WordPress.

American Eagle sales associate jobs carry multiple responsibilities. Primary job duties for American Eagle sales associates include providing customer service. American Eagle Outfitters sales associates assist customers in sales, organize displays, stock shelves, and operate cash registers. Additional job duties may include cleaning store locations.