John Paquette Email & Phone Number

Baltimore, Md, Us

Baltimore, Md, Us

Originally recruited during the final phase of the renovation of the historic building on North Calvert Street. Assumed coordination of the projects to to install all new CAT6 ethernet, fiber and wireless network infrastructure throughout the building. Assumed control of IT operations already running in a temporary facility being occupied during renovation. Designed the newly renovated server room space to accommodate existing server infrastructure, relocated the system and end user equipment to the new environment. ● Remove legacy hardware, update servers and consolidate services to modernize systems and reduce overhead.● Manage VOIP Mitel based phone system by GTB Flexpoint. ● Added HVAC network connectivity securely behind existing infrastructure to allow remote management. Helped manage and train incoming employees on the HVAC management system. .● Remade company website on WordPress and tied to our Tessitura database on the backend, funded by a grant in conjunction with Development to fund the entire project and first years hosting cost were 100% covered, ultimately saving $250k on remake and 10k in annual budget vs original.● Hired a Tessitura Database Coordinator to manage the database, collaborate with employees and implement data analytics dashboards, also paramount in implementing Tessitura’s TNEW integrated website to create a dynamic cost effective system that will allow for mode of sale, donations and other dynamic functionality to be controlled and captured via the house Tessitura database administration.

Us

20 years of experience helping private homes and businesses in the Baltimore area providing on-site service for everything from tutoring basic Windows and Mac usage to computer purchase and installation, malware removal, home networking and home automation to working with businesses to upgrade network infrastructure, wireless upgrades, configuring phone systems, laptops, workstations, servers, security cameras, backup and disaster recovery plans, website and social networking presence, Google Apps and Office 365.

Trans Canada by rail, re-entered by boat to Port Angeles to make my way to spend a week at Toor Camp in Neah Bay, Washington. After a couple of days to clean up in Seattle I used buses and trains to travel down to El Portal, California to spend the night before setting off on a two week solo hike through Yosemite. Starting from Hetch Hetchy up the Grand Canyon of the Tuolumne then down the Muir trail to enter Yosemite Valley and see it the first time by foot. Flew back to east to Canada to spend a couple of weeks in the on the Georgian Bay then down to the Eastern Shore for a week before returning home.

Baltimore, Md, Us

• Caretaker, administrator, senior staff member and hands on manager.• Replaced entire outdated infrastructure across a 42 acre campus to support current and future bandwidth needs. Allowing for such services as VOIP telephony and gigabit Wi-Fi while supporting growth initiatives and the possibilities for other technological proficiencies such as networked HVAC controls, door access system and IP security cameras.• Contributed to multiple full scale construction projects responsible for all low voltage cabling installation, networking hardware, telephony, computers, projectors, ect...• Consolidated company Blackbaud databases and implemented a website that offers more dynamic content to constituents while streamlining internal processes reducing redundancies and clerical error.• Supervised a team and managed resource allocation, help desk services and IT budget.• Developed and maintained computer information resources, providing for data security and control, and disaster recovery management.• Aligned the IT vision with the overall business strategy of the organization.• Provided the company with knowledgeable opinions on new and emerging technologies.• Communicated with other departments in the company about business needs.• Provided beneficial technology solutions utilizing an strong ability to design and engineer the organization's information technology assets. Working knowledge of:Google Apps and other Cloud based servicesMS Windows Desktop / MS Server / MSSQL Server LinuxVPN DNS DHCP TCP/IP ARP NTP NFS SSH SSL PXEBlackbaud systemsPapercut / networked printers and copiersNAS, SAN VMware / ESX Server SupportCisco / Juniper Networks /Junos Meru NetworksTelephony / PBX / VOIP systems

Baltimore, Md, Us

Baltimore, Md, Us

Lived and worked abroad for a year to travel and experience new cultures.Worked for Arnold Scott in the specialty goods section of his distribution warehousepicking and packing orders to be shipped to stores around Europe.Took phone orders for specialty goods shopsInventoried and reorganized the specialty goods sectionI setup a new shipping label computer and printer system for the smaller specialty goods section.