Jesús Reyes Email & Phone Number

Denver, Co, Us

At Reachling, we are focused on simplifying digital marketing for businesses of all sizes through automation and data-driven Meta ad solutions. Our mission is to break down barriers in the digital space, helping entrepreneurs, startups, and small businesses thrive by offering accessible, effective, and scalable Meta ad campaigns.Key Responsibilities:• Developing and executing automated Meta ad strategies tailored to each client's needs.• Ensuring data transparency and providing actionable insights through in-depth reporting.• Supporting small businesses and solopreneurs by delivering cost-effective ad solutions that save time and drive real results.• Leading growth initiatives to expand Reachling’s impact and client base globally including solely building Reachling’s website and automation capabilities.Key Achievements:• Helped clients streamline their Meta ad campaigns, reducing time spent on ad management by 80%.• Scaled a brand from 423 followers to 41k followers in 2.5 months on Instagram.• Reduced Meta ad costs for the traffic objective by 75%. • Drove significant growth for businesses, including increasing social media engagement and boosting website traffic with targeted ads.

Managed 100+ E2E marketing campaigns achieving results like scaling a brand from 423 to 41k Instagram followers in 2.5 months, boosting client engagement through content calendars, selling out ticketed events with strategic traffic ads, and reducing Meta ad costs by up to 75%.1. Designed and implement tailored marketing strategies that boost ROI and stimulate growth by understanding clients' distinct challenges and objectives.2. Executed data-driven campaigns leading to up to 75% cost reduction in desired results, researching and creating custom ad targeting segmentations, and crafting innovative promotional techniques.3. Developed actionable insights from social media reporting and campaign performance to identify new opportunities for growing a client’s online presence

Menlo Park, Ca, Us

Built, launched, and grew multiple programs for scaling advertiser support insights that enabled Meta teams to embed customer intelligence into the decisions they made for prioritizing product fixes and operational improvements that enhanced the customer support experience for millions of businesses. 1. Led the ownership and execution of comprehensive customer experience programs, successfully delivering 12 projects every fiscal half while ensuring on-time and compliant results.2. Enhanced employee productivity by 45% through strategic process automation and condensing the team’s change management playbook by 56%.3. Leveraged sound analysis and impact metrics to drive a 16% reduction in support issues supported, significantly enhancing overall efficiency and support quality.

Menlo Park, Ca, Us

Led a taxonomy governance program and spearheaded the transitioning to a centralized governance model. 1. Defined new taxonomy program roles, SLAs, and procedures for managing 90+ taxonomies and 120+ yearly taxonomy requests.2. Improved data accuracy by 15% across 10+ million support cases through standardization and best practices for capturing customer insights.3. Spearheaded a streamlined system for aggregating, analyzing, and sharing customer insights, producing a monthly report spotlighting critical product enhancements and operational improvements that drove transformative changes in cross-functional team roadmaps

Captured and represented the customer's voice. Responsibilities included collaborating with different teams to address thematic issues, refine data categorization processes, establish a global quality framework, oversee quality audits, and effectively communicate insights and challenges to stakeholders.1. Collaborated with a team of six to develop five new metrics for measuring customer insights fidelity, driving adoption across 100+ stakeholders, and establishing a framework for insight enhancement.2. Assumed team lead responsibilities for a year, including developing a centralized repository for advertiser insights, strategic planning, and resource management.3. Evaluated information architecture and resolved all data quality issues found across 31% of taxonomy by pioneering governance principles and launching a change management process.

Armonk, New York, Ny, Us

• Analyzed IBM contract win rates, financial data, and revenue in order to create success metrics and key roadmap themes for a new cognitive sales and solutioning tool• Collaborated with a team of six to advise IBM executives on how Watson Media can help clients increase the value of video by enhancing monetization opportunities and maximizing viewer engagement• Supported the creation of a go-to-market strategy by conducting 13 interviews and extracted insights from qualitative survey data to identify common customer pain points and isolate which features our product team should prioritize

Brooklyn, Ny, Us

• Analyzed and summarized 20+ case records, performed legal research, and drafted six legal memorandums• Conducted 15 collateral interviews on a weekly basis and drafted collateral witness correspondence

• Proactively captured constituent feedback on a weekly basis and reported on common issues and legislation Colorado residents were most concerned about• Researched government policy in the areas of immigration, weapon regulation, and humanitarian issues and developed four memos and six informational guides for Senator Bennet to use when voting on legislation

Denver, Colorado, Us

• Executed data analysis on immigration patterns and identified eight new regions for outreach initiatives resulting in firm exposure to 200+ new farm workers• Secured three new relationships with local organizations leading to $20,000 in marketing grants for outreach efforts

Bachelor Of Arts (Ba), Sociology And Political Science

Education record