John Roper Email & Phone Number

Atlanta, Ga, Us

Greenville, Ga, Us

Falls Church, Va, Us

• Managed enterprise SharePoint Online, Teams, OneDrive, and Power Platform environments.• Evaluated Viva and Copilot in two proof-of-concept projects, conducting testing on those products.• Developed an intranet for internal Cognosante employees (1,500 users) and supported content automations using PowerShell and PnP, focusing on internal audiences and employee engagement, including HR functions.• Created solutions in Azure, Azure SQL Storage, and Azure Data Factory to support employee content, including building a portal for education reimbursement requests in SharePoint.• Automated manual processes using Power Automate.• Implemented and supported SharePoint solutions, including site collections, libraries, forms, and workflows.• Applied Agile practices to iteratively develop and deploy SharePoint, Teams, OneDrive, and Power Platform solutions, following SDLC best practices.• Performed tenant-to-tenant SharePoint, Teams, and OneDrive content migrations using Sharegate Desktop.• Acted as Subject Matter Expert (SME) for SharePoint and Teams during full lifecycle solution development projects involving internal and external/government stakeholders.• Utilized the Purview Compliance portal to create periodic eDiscovery reports based on search results (e.g., FOCI reports).• Participated in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.• Restored OneDrive and SharePoint user content from backups using AvePoint Backup.

Alpharetta, Georgia, Us

• Designed and implemented SharePoint Online and on-premises SharePoint Server farm environments.• Served as lead consultant for a large regional bank with 3,000+ users operating in an 8-server SharePoint 2016 server farm.• Developed automated SharePoint Online site provisioning solutions using Site Designs/Site Scripts, JSON, and PowerShell.• Migrated numerous enterprise SharePoint on-premises environments to SharePoint Online using Sharegate.• Designed and implemented business process automation solutions using Power Automate, Syntex, AquaForest, and Nintex Workflow.• Managed M365, SharePoint Online, and related services using PowerShell, CLI, and Admin Center.• Configured Azure and SharePoint settings (IAM, MFA, SSO, Search, UPS, MMD, Mail, SSL, Hybrid, AD, SQL), performed performance tuning, maintenance, and patching.

Alpharetta, Georgia, Us

Alpharetta, Georgia, Us

Manchester, Nh, Us

• Managed an on-premises SharePoint Server farm supporting 30,000 users and 2.7 million sessions per month.• Performed day-to-day SharePoint Server 2010/2013 design, deployment, and administrative tasks.• Conducted a SharePoint 2010-to-2013 database attach migration with zero downtime.• Managed an on-premises SharePoint Server farm and Office 365 hybrid environment.• Designed and implemented an Office 365 hybrid SharePoint Online and Skype for Business environment.• Developed SharePoint Portal Sites, Branding, Taxonomy, InfoPath Forms, and SP Designer Workflows.• Engaged in continuous improvement processes through Agile retrospectives and feedback loops.

Windsor, Berkshire, Gb

• Manage Micros Opera and Newmarket Delphi hotel systems for North America region.• Direct 24/7 operations, escalations, problem resolution, monitoring and alerting.• Serve on PCI audit team to analyze system security and implement remediation measures.• Support HP Proliant Blade servers, VMware vSphere 4, HP EVA SAN, and SQL Server Clusters.

Windsor, Berkshire, Gb

• Manage projects including hardware/software upgrades, system implementation and security.• Lead successful high-profile Data Center relocation project with minimal downtime.• Develop infrastructure, architecture and funding requirements for data center systems.• Advise business teams on strategic planning, lifecycle management and budget forecasting.

Portsmouth, Nh, Us

• Perform onsite and remote technical services for global customers including Delphi, I-Server and MeetingBroker installations and upgrades. • Install, configure and upgrade SQL Server, Terminal Services, Citrix Presentation Server and IIS systems.• Implement MeetingBroker, IServer and other application interfaces involving Delphi and hotel property management systems. Technologies included IIS, XML, SOAP, .NET, COM+ and SQL.• Advise customers on server configuration, software implementation, SQL database optimization, backups, file and user security and group policy.

New York, Ny, Us

• Manage Windows servers and workstations in 200-user, multi-site environment. • Conduct Windows NT to Windows 2000 and Exchange 5.5 to Exchange 2000 migration. • Design and implement Active Directory forest and domain schema, OU, GPO and DNS.• Manage mission-critical servers running Windows 2000, Microsoft Clustering, Exchange, SQL 2000, and IIS. • Provide Tier 3 technical support for help desk staff and 24/7 on-call duties.

• Manage 30 servers and 400 users on multi-site network during nationwide OSS Telco project. • Oversee Windows NT-to-2000 and Exchange 5.5-to-2000 migration projects.• Administer high-availability servers running Windows 2000, SQL Server, IIS, WINS, DHCP, NAS, and SCSI arrays.• Deploy new hardware and software, maintain inventory, ensure software license compliance, manage user accounts, file share security, tape backups, and patches.

Atlanta, Georgia, Us

• Perform Systems Administration for top companies including AIG, UPS, and Magellan.• Install and maintain servers running Windows NT 4.0 Server, OS/2 Warp 4 Advanced Server, and AIX 4.1. • Perform troubleshooting and maintenance on Windows 95, Windows NT, and OS/2 Warp 4 clients.

• Co-Founder and VP for startup Microsoft Access-based accounting software company.• Manage server, workstation, and LAN/WAN architectures, network topology, and data backup/recovery strategy.• Install and maintain Windows NT 4.0 Servers, Exchange, IIS, Citrix, and Windows 95, and NT 4.0 Workstations.• Manage Windows NT Server domains, DHCP, WINS, AD user accounts, file shares, security, and performance monitoring and tuning.

• Serve on Microsoft Windows NT help desk supporting integrated Microsoft and Novell networks.• Advise management team on server, workstation, and LAN/WAN architectures, and network security policy.• Perform advanced troubleshooting involving Windows NT Server and Workstation, WINS, DHCP, TCP/IP, IPX/SPX, GSNW, Perfmon, disk arrays, user accounts, and file shares.• Manage NT domains, DHCP, WINS, user accounts, file and share security, and performance monitoring and tuning.• Conduct technical workshops and facilitate knowledge transfer across functional teams.

Greenwich, Ct, Us

• Provide help desk support for several large corporations including MCI, Wang Laboratories, and AT&T.• Perform phone-based troubleshooting for customers involving PC hardware, software, printers, and remote access.

Columbus, Georgia, Us

• Perform Maxxus PC-based cash management software installations, training, and support.