J. Charles Ross Lisw, Pcc-S, Licdc Email & Phone Number

Doylestown, OH, US

• Provide consultation, training and “coaching” on process improvement to increase clinical & business outcomes to multiple agencies throughout Ohio, Indiana, Kentucky, Illinois and Michigan. Projects included Integrated.
• Fostered significant improvement for participating organizations via learning and applying specific process improvement strategies evidenced… Show more Provide consultation, training and “coaching” on process.
• Fostered significant improvement for participating organizations via learning and applying specific process improvement strategies evidenced based practices and data analysis.
• Mentored leadership & provided consultation to 50+ behavior health organizations resulting in dramatic improvements in access, engagement, retention & successful clinical & business outcomes.
• Showcased best practices as speaker for Change Leader Academies, Annual NIATx Summits & workshops. Show less

Cleveland/Akron, Ohio Area

• Directed business and clinical operations of adolescent treatment program. Provided leadership for optimal clinical & business outcomes, program evaluation, strategic planning, employee development, performance.
• Hired to lead troubled organization to clinical and fiscal excellence.
• Improved safety, communication, accountability & clinical outcomes through reorganization.
• Advised statewide… Show more Directed business and clinical operations of adolescent treatment program. Provided leadership for optimal clinical & business outcomes, program evaluation, strategic planning, employee.
• Advised statewide leadership on ODMHAS Clinical Roundtable & Evidenced-Based Practice Work Grp.
• Orchestrated successful /licensure renewals for CARF & ODMHAS

Wooster, OH

• Managed clinical and administrative supervision of treatment services, including: detoxification screenings, ambulatory opiate treatment, crisis intervention, non-intensive, I.O.P, two residential facilities, sober.
• Reduced wait time by 80%.
• Generated 70% increase in fee collections.
• Established… Show more Managed clinical and administrative supervision of treatment services, including: detoxification screenings, ambulatory opiate treatment, crisis intervention, non-intensive, I.O.P, two.
• Established 99% client satisfaction.
• Achieved 49% increase in admissions.

• Provided clinical direction and administrative management at main residential campus. Responsibilities for services. Residents typically adjudicated for felony level sex offenses or drug related charges. Provided.
• Enhanced revenue streams & improved payer mix
• Spread & enhanced use of Motivational Interviewing.
• Led successful licensure renewals for ODMH, ODADAS… Show more Provided clinical direction and administrative management at main residential campus. Responsibilities for services. Residents typically adjudicated for.
• Led successful licensure renewals for ODMH, ODADAS, COA. Show less

Barberton Citizens, St. Thomas, Akron City

• Akron City & St. Thomas Hospitals Managed the Behavioral Health programs within two primary hospitals. Managed the clinical operations of an inpatient psychiatric unit, inpatient detoxification unit, outpatient.
• Achieved 54% admissions increase through enhanced clinical interventions for inpatient psychiatric unit.
• Implemented innovative programming in: stress management, pain management, oncology therapy groups, geriatric assessment program, & psychotherapy clinic. Gross revenues $.25 M.
• Delivered regulative requirements for JCAHO, ODMH, ODADAS & HCFA.
• Headed hospital business initiatives in home health care, infusion, DME, & integrated medicine.
• Cultivated physicians / psychiatrists collaborations.

Mandel School Of Applied Social Service

• Taught master’s level students, dynamics, principles & clinical skills of group work & couples therapy.
• Inspired adaption of new & enhanced clinical practices.
• Evaluated consistently as excellent instructor.

Mssa, Mental Health

Bachelor Of Arts (Ba), Social Welfare

Winifred Beech Young Scholarship Joseph W. Childs Scholarship Graduated with Departmental Honors

Education record