Joe Sarno Email & Phone Number

Greater Boston

Energy Source is your comprehensive energy solutions provider, delivering high performance LED lighting, controls, and mechanical solutions for your business. We bring together the best solutions in the market today with an experienced and knowledgeable team, focused on empowering professionals to outperform their business, personal and environmental goals.

Daylight Savings LLC is a turnkey provider of comprehensive lighting and mechanical energy saving measures within the Commercial and Industrial sectors. We specialize in providing an attractive ROI by way of lighting upgrades through converting fluorescent, incandescent and CFL lighting to energy efficient LED lighting. Utilizing utility rebates and.

Pawtucket, RI

Responsible for the execution of client business objectives and operational management of our Oncology Pharmaceutical Group including daily oversight of our call center. The division specializes in providing white glove sales / support to HCP’s and territory business managers of our Pharmaceutical clients. Depended upon for strategic insight and client.

Jericho, NY

WPI Recovery Professionals, A division of WPI Ventures LLC, - Manage and operate team of dispute consulting and business advisory sales professionals in the Gulf States working with businesses affected by the BP oil spill. Navigating rigorous bureaucratic requirements my team excels in this extremely competitive market dramatically exceeding team and.

Jericho, NY

WPI Funding | Merchant First Advance is also a WPI Ventures company, MFA launched in 2011 provides business financing to qualifying merchants. Developed and implemented a strategic marketing plan, including a web site using social media as a creative new approach for lead generation. Also hired and trained offshore call center for lead generation campaign.

Westborough, MA

Sales and Operations with P&L responsibility for this 14 year old BPO solution company with over 500 FTE's across 4 contact and fulfillment centers in MA & CA. Managed all senior client delivery interaction and continuous process improvements for all phases of the business. Major accounts included AT&T, Pitney Bose, BCBS, and Live Nation. Sold the business.

Specializing in European river cruises, Vantage Travel is a leader in providing luxury travel and customized customer care. Responsible for 4 inside call center divisions and approximately $1MM in sales per day. Divisions consist of Inbound, Group and Outbound sales in addition to customer service.

Managed 25 person national sales team selling advertising for the AT&T.Managed national clients for the company’s CMR division (Certified Marketing Representative) overseeing $2M of national yellow page revenue.- Introduced a new Internet platform to a shrinking print advertiser base and re-energized the product.- Personal sales of over $1M annually.

P&L responsibility for 175 seat call center serving high tech and dot com arena. Directed operations, client sales and relations and the center’s sales efforts in 2 strategic locations. Directed call center expansions in both locations from inception to completion, as well as established, implemented, and maintained all policies and procedures.

Purchased by Protocol, CIC was a 175 seat specialized call center with a sales focus for the Fortune 500. Clients included AT&T, HP, AMEX, HR Block, Lucent Technologies and many more.

Promoted to Sales VP after 2 years managing a team of major account executives. P&L responsibility for advertising sales with this thriving yellow page publisher with 125 premise sales representatives and 35 telesales agents.