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John Carlo Cortez Email & Phone Number
CRFP Specialist
at
IHG Hotels & Resorts
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
CRFP Specialist
Location
Santa Maria, Central Luzon, Philippines
Company size
Who is John Carlo Cortez? Overview
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Quick answer
John Carlo Cortez is listed as CRFP Specialist at IHG Hotels & Resorts, a company with 18658 employees, based in Santa Maria, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for John Carlo Cortez.
John Carlo Cortez previously worked as Dispute Resolutions Specialist at Taskus and Assistant Restaurant Manager at Peri Peri Charcoal Chicken And Sauce Bar - Trinoma. John Carlo Cortez holds Bachelor Of Science (B.S.), Tourism And Travel Services Management from Polytechnic University Of The Philippines.
Company email context
Email format at IHG Hotels & Resorts
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IHG Hotels & Resorts
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Profile bio
About John Carlo Cortez
At TaskUs, my focus on dispute resolution has been sharpened over two and a half years, where I've excelled in managing cardholder disputes across various lines of business. My proficiency with Zendesk and the STAR network has contributed to an exceptional 98% average in Quality Audits, and a recognition as the top agent in September.Previously as an Assistant Restaurant Manager and a Shift Manager, my dedication to service quality and process optimization led to significant growth in delivery sales and achieving gold standard in quality audits. Now, with TaskUs, my commitment to excellence continues, supporting our team's development and fostering an environment of continuous improvement and collaborative problem-solving.
Current workplace
John Carlo Cortez's current company
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Ihg Hotels & Resorts
4 roles
John Carlo Cortez work experience
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Dispute Resolutions Specialist
CurrentHandled multiple lines of business, including Fraud Support, Member Services, Dispute Support, and Dispute Investigation/Resolution. With over a year of experience in dispute resolution, I have mastered the management of dispute requests from cardholders. I consistently achieve an average of 98% in Quality Audits and ranked first among agents for the month.
Feb 2022 - Present
Assistant Restaurant Manager
Peri Peri Charcoal Chicken And Sauce Bar - Trinoma
Nov 2020 - Apr 2021
Shift Manager
Shakey'S Philippines
Jul 2013 - Oct 2020
1 education record
John Carlo Cortez education
FAQ
Frequently asked questions about John Carlo Cortez
Quick answers generated from the profile data available on this page.
What company does John Carlo Cortez work for?
John Carlo Cortez works for IHG Hotels & Resorts.
What is John Carlo Cortez's role at IHG Hotels & Resorts?
John Carlo Cortez is listed as CRFP Specialist at IHG Hotels & Resorts.
Where is John Carlo Cortez based?
John Carlo Cortez is based in Santa Maria, Central Luzon, Philippines while working with IHG Hotels & Resorts.
What companies has John Carlo Cortez worked for?
John Carlo Cortez has worked for Ihg Hotels & Resorts, Taskus, Peri Peri Charcoal Chicken And Sauce Bar - Trinoma, and Shakey'S Philippines.
How can I contact John Carlo Cortez?
You can use AeroLeads to view verified contact signals for John Carlo Cortez at IHG Hotels & Resorts, including work email, phone, and LinkedIn data when available.
What schools did John Carlo Cortez attend?
John Carlo Cortez holds Bachelor Of Science (B.S.), Tourism And Travel Services Management from Polytechnic University Of The Philippines.
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