Jennifer Shand Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, Us

• Budget and forecasting: Develop annual budgets and forecasts aligned with goals, policies, and commitments; coordinate budget adjustments as needed• Bookkeeping and accounting: Oversee income and expense recording, account reconciliations, bill payment, payroll, month-end close, and tracking of restricted funds; oversee annual audit and preparation of annual 990 by external accounting firm• Reporting: Provide leadership and Board with visibility into our financial position and performance; produce financial reports as needed to meet requirements of grants, contracts, and partnerships• Treasury: Manage all financial assets consistent with investment policy, ensuring adequate liquidity to meet operational needs• Revenue operations: Oversee timely and accurate processing of all revenue (donations, grants, program contracts, etc.) and associated information and requirements• People operations: Oversee benefits including insurance, retirement plan, QSEHRA, and PTO; maintain personnel records according to policy and legal requirements; provide team members with needed information, documentation and training• Technology: Manage the suite of applications that enable our remote team to operate and collaborate efficiently; implement new solutions to address evolving needs

Chicago, Illinois, Us

• Oversee budgeting, financial forecasting, and cash flow for administration, existing programs, and fundraising events• Serve as a business partner to the ED on the organization’s administrative processes—including HR, hiring, and benefits functions—with an eye to continuously developing and improving systems and processes• Coordinate all audit activities• Lead the design of an IT plan for the future, and implement it successfully to meet IT needs (hardware and software) as the organization grows

• Manage all client billing and invoicing: submit, process, and reconcile payments from clients and insurance• Continuously review systems and processes to ensure all payments are made in a timely manner• Implemented a sustainable system of internal controls, policies, and procedures to maximize operational efficiency

Boston, Massachusetts, Us

• Created and managed the implementation of innovative websites, software, and e-commerce platforms from inception to delivery through successful management of budgets, timelines, project scopes, and project teams• Provided exceptional client service, strategic partnership, and subject matter expertise to clients and project teams, building strong external and internal relationships

Lemont, Il, Us

• Overhaul organizational systems through the migration from Dropbox to Google for Nonprofit Suite of programs (Gmail, Drive, Calendar, AdWords)• Oversee the planning and execution of a two-day annual conference: responsible for the budget, schedule, marketing, supervision of staff and volunteers, and communications with sponsors, exhibitors, and speakers• Project manager for various programming and marketing/communications needs

Chicago, Il, Us

• Responsible for the design and implementation of a sustainable system of internal controls, policies, and procedures to maximize operational efficiency• Continuously review process implementation to asses and resolve any performance issues• Manage project resources including full-time Project Managers, part-time and freelance staff, and vendors• Ensure that company values are implemented on a day-to-day basis and are reflected in the company culture

Chicago, Il, Us

• Helped nonprofit clients create long term impact through digital storytelling by leading with strategy and employing a variety of tools, including: video production, web design and development, content marketing, fundraising and engagement campaigns, organizational alignment consulting, social media, SEO, and more• Took projects from the proposal stage all the way to completion while strengthening client relationships, and managing budgets, timelines, project scope, and project team members• Fine-tuned and strengthened internal project management processes, implementing new phases of work and a streamlined project management lifecycle• Provided exceptional client service, strategic partnership, and subject matter expertise to clients and project teams

Chicago, Il, Us

• Responsible for all internal and external communications, marketing, advertising, and press while ensuring consistent branding and messaging and engaging key audience segments through newsletter articles, press releases, advertisements, videos and stories• Developed, created and distributed print and electronic collateral including, but not limited to, e-mail newsletters, annual reports, annual appeals, brochures, flyers and posters• Managed and grew online presence of the NKFI through ExpressionEngine CMS on www.nkfi.org and on social media• Mentored and led part time marketing interns responsible for content generation and website administration• From October 2013 - April 2015, held the additional role of Patient Education Manager. Additional responsibilities included managing, planning, and executing educational conferences for 200+ kidney disease patients, transplant candidates, recipients, donors, and their families

Elk Grove Village, Illinois, Us

• National office manager of nine central region chapter offices, their officers, and 100-125 annual event fundraisers spanning 11 Midwestern and Southern states• Responsible for growing chapter events and family support initiatives by training and mentoring volunteer officers on event planning, marketing, and fundraising event best practices• Finished fiscal year 2013 with a 22% increase in event fundraising revenue within the central region, totaling $1.12 million out of $5.28 million organizational budget• Acted as national office and central region chapter's social media manager• Acted as database administrator and web manager by maintaining and building out PledgeMaker CRM and online event pages through proprietary CMS systems• Project manager for evaluation and implementation of new organization-wide CRM and CMS database and online systems• Managed all administrative aspects of 7 person Development Team, including: full-time Development Assistant, part-time Development Intern and local office volunteer program

Elk Grove Village, Illinois, Us

• Sole contact for 100-150 national (non-chapter) fundraising events held annually by families and volunteers throughout the country; responsible for assisting with back-end support and teaching of fundraising best-practices• Helped establish and implement new regional structure launched in June 2011 to better serve our chapters and fundraisers from the national office• Initiated and established current intern program; staffing and management of multiple part-time interns throughout the year

Chicago, Il, Us

Chicago, Il, Us

London, Gb

M.S., Public Service Management

B.S., Advertising Management And Communications, Psychology

Certificate, Graphic Design

Executive Education Program, Opportunities For Innovation In Fundraising And Marketing