I have 13 years of professional experience in business operations management at all levels and 15 years of experience in bar and restaurant management. I've managed operations related to AP/AR and payroll, vendor/supplier maintenance, and customer service/satisfaction. I can competently identify operational deficiencies and develop solutions, while motivating others common goals. I have to designed, developed and implemented industry programs and specialize in document control systems. I believe that business success is dependent upon the satisfaction of both internal human resources and the customer. Business is about building relationships to both benefit the organization and the end user (whether it's your client or a guest in your restaurant)Specialties: Developed, and implemented accredited programs for ANAB Accreditation.Developed and implemented management and documentation systems to meet ISO 9001, AS9100 and ISO14001 and ISO 17021 requirements.Implemented finance, sales, and accounting programs. Developed and maintained operations for national and international customers.Completed and passed examinations for ISO 9001:2000 and AS9100 Certified Lead AuditorBachelor's Degree in BusinessI've developed/created adaptive menus for food and beverage. I've organized and run tournaments and fund raising events.