Joyce Concepcion Siena Email & Phone Number

Ontario, Canada

Doha, Qatar

Executive personal assistant reporting directly to the Managing Director (MD) and responsible for end-to-end office administration & management, point of contact for the phone call and correspondence, task management such as but not limited to: managing appointments, meetings, conferences, and travel. Report preparation and presentation. Customer Service Support.♦ 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞𝐝 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐨𝐟𝐟𝐢𝐜𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 and ensured MD was… Show more Executive personal assistant reporting directly to the Managing Director (MD) and responsible for end-to-end office administration & management, point of contact for the phone call and correspondence, task management such as but not limited to: managing appointments, meetings, conferences, and travel. Report preparation and presentation. Customer Service Support.♦ 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞𝐝 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐨𝐟𝐟𝐢𝐜𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 and ensured MD was informed and focused on high-level priorities.♦ 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐬𝐮𝐛𝐦𝐢𝐭𝐭𝐞𝐝 𝐚 𝐡𝐢𝐠𝐡 𝐯𝐨𝐥𝐮𝐦𝐞 𝐨𝐟 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐯𝐞 𝐰𝐨𝐫𝐤 𝐨𝐟 𝐨𝐯𝐞𝐫 𝟓𝟎𝟎 𝐑𝐅𝐐𝐬 & 𝐑𝐅𝐏𝐬 with multiple priorities and specific deadlines.♦ 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐩𝐫𝐞𝐩𝐚𝐫𝐞𝐝 𝐰𝐞𝐞𝐤𝐥𝐲 𝐫𝐞𝐩𝐨𝐫𝐭𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐬𝐨𝐥𝐢𝐝𝐚𝐭𝐞𝐝 𝐝𝐢𝐯𝐢𝐬𝐢𝐨𝐧 𝐬𝐚𝐥𝐞𝐬 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐚𝐩𝐩𝐫𝐨𝐱𝐢𝐦𝐚𝐭𝐞𝐥𝐲 𝐂𝐀𝐃. 𝟐.𝟔𝟕𝐌 monthly to provide MD with the summary of the completed projects, in-progress, and monitor salesman performance. ♦ 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐝 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐩𝐫𝐞𝐩𝐚𝐫𝐞𝐝 𝐢𝐧𝐯𝐨𝐢𝐜𝐞𝐬 𝐞𝐬𝐭𝐢𝐦𝐚𝐭𝐞𝐝 𝐂𝐀𝐃. 𝟑𝟐𝐌 in historic average yearly.♦ 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞𝐝 𝐰𝐨𝐫𝐤 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 by adequately recommending division sales performance track by weekly sales update including team and individual accomplishment; exponentially 𝐞𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐨𝐮𝐭𝐩𝐮𝐭 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐛𝐲 𝟒𝟕%. ♦ 𝐄𝐱𝐞𝐫𝐜𝐢𝐬𝐞𝐝 𝐚𝐥𝐥 𝐝𝐮𝐞 𝐝𝐢𝐥𝐢𝐠𝐞𝐧𝐜𝐞 and proofreading all documentation to precisely identify missing documentation and ensure adherence to the tender policy and procedures. ☛ 𝑵𝒐𝒕𝒂𝒃𝒍𝒆 𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕: Promoted from Customer Service Administrator to Administrative Specialist and was recognized for outstanding dedication and commitment to the organization. Show less

Doha, Qatar

Performed administrative and clerical tasks to ensure the highest standards of support and efficiency. Liaised with the Operations Manager, Sales Manager, and Marketing Executives to provide organizational support and business administration processes in compliance with the company policy and operational procedures.♦ Enabled the operations manager to focus on high-priority issues by 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐝𝐚𝐢𝐥𝐲 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 and proactively… Show more Performed administrative and clerical tasks to ensure the highest standards of support and efficiency. Liaised with the Operations Manager, Sales Manager, and Marketing Executives to provide organizational support and business administration processes in compliance with the company policy and operational procedures.♦ Enabled the operations manager to focus on high-priority issues by 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐝𝐚𝐢𝐥𝐲 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 and proactively coordinating specific approval and recommendations to ensure all key acquisitions' cost-effectiveness.♦ 𝐄𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞𝐝 𝐰𝐚𝐬𝐭𝐞 𝐚𝐧𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞𝐝 𝐩𝐫𝐨𝐟𝐢𝐭 by strictly implementing the internal purchasing process and approval to centralized, monitored and managed purchasing activities. ♦ 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐚 𝐬𝐮𝐛𝐬𝐭𝐚𝐧𝐭𝐢𝐚𝐥 𝐫𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐨𝐟 𝟖𝟐.𝟕𝟎% to dead stock inventory from 2,000 to 346 essential PPE items within a year by progressively developing a strategically targeted proposal to key clients, increasing revenue considerably.♦ 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐞𝐝 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐜𝐥𝐞𝐫𝐢𝐜𝐚𝐥 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐬, including but not limited to: tender evaluation and proposal submission, delivery note preparation, invoicing, and organized calendar meeting schedule. Show less

Ontario College Graduate Certificate, Global Business Management

Program: Global Business Management (GBMT) | Credential: Ontario College Graduate Certificate | Delivery: Full-Time | Length: 4 Semesters.

Bachelor Of Commerce - Bcom, Business Administration And Management, General

Program: Business Management | Credential: Bachelor's Degree | Delivery: Full-Time | Length: 8 Semesters | Duration: 4 Years | Location.