Joseph C. Smith Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Havre De Grace, Maryland, Us

Strategic Marketing Leadership: Spearheaded the transformation of Glyph Design Studio’s marketing strategy, focusing on innovative approaches to digital branding and client engagement. Developed and implemented tailored marketing plans that align with business objectives, driving consistent growth and enhancing brand visibility.Client Relationship Management: Serve as the primary marketing consultant for a diverse client portfolio, advising on market entry strategies, digital presence, and brand positioning. Fostered long-term partnerships through trust and the delivery of measurable results, ensuring client satisfaction and retention.Performance Optimization: Leveraged data-driven insights to refine marketing campaigns and initiatives. Introduced analytical tools and methodologies to evaluate the effectiveness of marketing efforts, optimizing resource allocation and maximizing ROI for the agency and its clients.Team Leadership and Development: Cultivate a culture of innovation and accountability within the marketing team. Mentor and guide a team of marketing professionals, enhancing their skills and knowledge through strategic direction and hands-on project involvement.Innovative Service Expansion: Expanded service offerings to include comprehensive digital marketing solutions such as SEO, social media marketing, and videography, broadening our capabilities and responding to evolving market needs.Revenue Growth: Instrumental in driving the agency's revenue growth, achieving significant year-over-year increases through strategic client acquisitions and the expansion of service offerings.

New York, Us

In my role, I led the strategic development of SAP SuccessFactors, establishing a roadmap that aligned with the latest technological advancements. As a recognized subject matter expert, I provided in-depth guidance on various modules, enhancing system implementation and optimization.I innovated in post-implementation support by creating a tailored JIRA ticketing system for SAP SuccessFactors, significantly improving issue resolution efficiency. My management of ServiceNow HCM Tickets ensured seamless HRIS operations and user support.Collaborating on prototypes and proof of concepts, I demonstrated the effectiveness of SAP SuccessFactors solutions in diverse scenarios. My stakeholder relationship management skills were key in communicating the benefits of these solutions, meeting specific client needs.As a leader, I coached team members and consultants, fostering a collaborative environment and boosting our collective expertise in SAP SuccessFactors. I oversaw HCM project initiatives, working with the PMO team to ensure strategic alignment and successful execution.My role involved cross-team collaboration for system maintenance, updates, and integrations, keeping the SAP SuccessFactors platform at the forefront of HR technology. I developed and maintained advanced reporting functions within the platform, providing critical data-driven insights.Ensuring compliance with laws and regulations like Sarbanes-Oxley was a crucial part of my role, reflecting my commitment to legal and ethical standards. I managed a dynamic team of two business analysts and five contractors, directing their efforts towards strategic SAP SuccessFactors initiatives and fostering professional growth.

New York, New York, Us

I led the full-scale implementation of SAP SuccessFactors for a global technology company, successfully deploying the system across 10 countries within a year. This project involved comprehensive configuration, data migration, and User Acceptance Testing, ensuring a smooth and effective implementation process.My responsibilities also included overseeing the integration of HRIS with third-party systems such as NetSuite, Payroll, Workday, and Smart, demonstrating my ability to handle complex technical integrations. Additionally, I managed the integration of legal entities during acquisitions and consolidations, including companies like Optimizely, Insight, Zaius, and Welcome.As a key member of the HR Leadership Team, I collaborated closely with the CIO and IT resources to manage the HRIS Change Control Board operations, aligning system changes with organizational objectives. My role provided me with direct access to the CEO and Executive Team, allowing me to offer strategic insights at a high level.I played a crucial role in selecting, onboarding, and managing a premier SAP Support Partner, showcasing my skills in vendor management. I also designed an innovative HRIS Support Model incorporating an HR Ops ticketing system, improving the efficiency of our HRIS support.In my leadership role, I directed a team of one business analyst and five contractors, effectively coordinating with multiple technology vendors and consultants. My efforts in integrating HireRight and Criteria significantly enhanced our recruitment processes.Managing both HRIS Manager and Analyst staff positions, I was recognized with a Quarterly Performance Award at Optimizely, reflecting my commitment to delivering high-quality results in HRIS and SAP SuccessFactors implementation.

New York, New York, Us

Manage internal project activities related to SuccessFactors Full Suite implementation.

Cambridge, Ma, Us

Provided functional, administrative, technical and end user support for SAP SuccessFactors. Oversaw integration with Employee Central with ADP Payroll (North America). Conducted governance review and provided guidance for operational improvements. Reviewed current configuration against past and current software releases. Managed day-to-day operation of SuccessFactors modules, annual cycles and special projects.

East Moline, Il, Us

As SAP Practice Director at YASH Technology, I led a transformative journey in the realm of SAP SuccessFactors implementations. My role encompassed a blend of strategic leadership and hands-on expertise, with significant achievements across various domains.In pre-sales, I facilitated scoping discussions with prospects, refining pricing models and contract templates. This strategic approach led to multiple annual wins, significantly contributing to our business growth. I also orchestrated global marketing initiatives, including trade show representations and social media outreach, which greatly enhanced the YASH brand's visibility.My focus on project delivery and client relations involved leading diverse onshore and offshore teams. We delivered comprehensive SAP SuccessFactors implementation services, maintaining high client satisfaction and operational efficiency. Acting as an escalation point for project issues, I ensured adherence to Statements of Work.I played a pivotal role in brand advocacy, equipping our delivery team with SuccessFactors expertise and enhancing our market position. Managing a diverse clientele, including major companies in the medical device and manufacturing sectors, I demonstrated our capability to handle large-scale projects effectively.As a portfolio manager, I administered a multi-million-dollar client portfolio, overseeing project and support services to ensure customer satisfaction. My proactive approach to risk management involved resolving project complexities and mitigating risks for smooth workflow continuity.My time as SAP Practice Director was marked by strategic growth, brand enhancement, and team leadership, driving project success in the competitive SAP SuccessFactors landscape.

Richmond Hill, On, Ca

Responsible for managing all aspects of SuccessFactors Implementation and Delivery Services.Client responsibilities include - developing client relationships, acting as the escalation point for project issues, monitoring project delivery of the Statement of Work, resolving project issues and mitigating risks, attending client meetings, providing advice, direction and input to help clients improve business processes and achieve business goals.Delivery responsibilities include - providing coaching, guidance and training to HR Strategy Consultants consultants, enlisting support of subject matter experts, hosting kick-off meetings for new clients and implementations, managing the implementation against the Scope of Work, leading project close-out discussions to identify lessons learned and implement changes, developing project accounting processes and reports, leading the support teams responsible for providing post go-live support.Sales support responsibilities include - facilitating scoping and implementation discussions with prospects, supporting enhancements to existing pricing and contract templates and processes, and determining level of effort for potential contracts.

South San Francisco, California, Us

Provided solution consulting - Recruiting Marketing and Recruiting Postingincluding creation of business blueprint, Implementation based on a blue print, creation of test cases, test scheduling and execution, key user training, go live support, and post go live supportSupported escalated projectsPerformed feasibility studies / solution reviewsSupported pre-sales activitiesConducted High-level project management and solution architecture

Gainesville, Georgia, Us

Served as client-side Project Manager for Successfactors Recruitment and Onboarding Implementation Project. - Successfully managed launch of Recruiting and Onboarding modules, including migration of data from legacy system. - Coordinated and oversaw implementation partner activities.- Managed client scope of work.- Provided solution architect advice and support, including integration strategies.- Coordinated of user acceptance testing (UAT)and cutover.

Noida, Uttar Pradesh, In

Provided startup project management support including:- coordination and assignment of offshore resources,- facilitation of onsite customer configuration workshops (Employe Central and Employee Central Payroll),- development and delivery of detailed project plan based on SAP Activate for Cloud Methodology,- providing solution architecture advice regarding cross module integration,- consulting on change management, training and governance and system administration,- managing project P&L.

Pune, Maharashtra, In

Start-Up Project Manager for implementation of full SuccessFactors suite at global manufacturing company. Responsible for all project planning activities, customer relations, and technical implementation team coordination, both onshore and offshore.

As part of US-based expansion of Chinese-funded parent company I was the second US-based employee and responsible for the following:Leading and managing all Cloud-related go-to-market activities like presales, solutions, demos, webinars, thought leadership, project oversight and successful project delivery;Providing thought leadership, in terms of revenue-generating ideas and solutions, as well as delivering value consistently;Managing the appropriate levels of integration with broader Maveriq organization to effectively influence the timing and delivery of industry-specific solutions. Providing strong leadership in the recruitment, training and development of top-quality talent to ensure highest levels of performance and productivity. Serving as the key point of contact with strategic business partners, internal and external stakeholders.Key accomplishments: Achieving SAP Silver Partner Status and SAP RDS Certification

San Francisco, California, Us

Lead client side activities to implement global learning management system (Meridian). Developed project plans, documented requirements, configured eCommerce modules, scheduled reports. Developed and executed user acceptance test scripts.

Galway, Ie

Member of core team supporting implementation of custom front-end portal (Sharepoint) to SuccessFactors Learning Management System. Acted as liaison between internal corporate IT organization and LMS core team. Advised core team on technical integration issues related to SuccessFactors Core (BizX) Platform and Learning Management System. Developed and executed User Acceptance Test scripts.

Bridgewater, New Jersey, Us

Administer Goal & Performance Management Modules, assist with Compensation Module.Manage User Data UploadsMeet with Customer representatives to respond to system requestsAssist in trouble shooting systems issues, including logging, managing and resolving service tickets with SuccessFactors.Provide hoc one-on-one coaching or training and guidance to designated managers/users in support of system activities.Share applicable SuccessFactors communications that may impact systems service.Provide basic administrative configuration changes (normally performed by a system administrator) and, if applicable, update corresponding configuration workbooks to reflect changes.Maintain a System Administrator Task Prioritization Log.Meet with customer representatives to gather new system requirements for functional changes or enhancements and help determine effort and timing.Assist with report requests that can be generated from the standard reports or through Ad Hoc query.Manage application of quarterly updates from SuccessFactors.Assist with the launch and tracking of cycle performance reviews.Perform regularly scheduled system administration duties.

Nutley, Nj, Us

The StarrSmith Consulting Group offers expertise and consulting support in the following areas:- Talent Management Systems - SuccessFactors- Competency Development and Management- Instructional Design- Training Design, Development, and Development- Staffing and RecruitmentExperienced with Project Management and Configuration of SuccessFactors Performance and Goal Management, Succession Planning, Employee Profile, 360 Multirater Feedback, Recruitment and Learning Management modules.

Los Angeles, Ca, Us

Provided strategic consulting, business analysis, process design and redesign, technology assessment and implementation services to enable customers to achieve their talent management objectives.Provided project management oversight and technical consulting for multiple module (PM, GM, EP, Recruitment, LMS) implementation at WestJet Airlines.Performed configuration changes to Competency Library and PM forms at Yahoo.Provided configuration support for implementation of v12 PM forms and goal libraries at Korn/Ferry International.

Montreal, Quebec, Ca

Provided project management oversight and strategic advice in support of migration and implementation of enterprise-wide LMS (Saba to Plateau). Managed project plan, facilitated core team meetings, managed vendor deliverables, created and distributed status reports, supported training and change management activities.

Provided leadership to the firm’s consulting services staff in the areas of human capital, training and development, competency assessments, learning management systems, and recruitment and executive search services.Responsible for leading business development efforts for the Consulting Services area. Supported the proposal development process.

Mclean, Va, Us

Supported the AtlasPro Learning Management System software development team as a Project Manager.Implementation Lead for Learn.com LMS at AHRQ/ONC - HITRC Learning Center.

Reston, Virginia, Us

Managed human capital management contract portfolio totaling over $10 million. Provided project management and subject matter expert support to multiple federal agencies: DOT, NSF, USAID, DoED, SSA, SBA, HUD, HHS. Managed four enterprise-wide LMS implementations. Developed learning architecture requirements. Managed vendor contracts and supervised vendor relationships between federal agencies and OPM. Advised federal clients on trends in learning management.

Ma, Human Resource Development, Instructional Design

Ba, International Studies

Education record