James Chan Email and Phone Number
James has over 15 years of experience in the technology industry, spanning diverse environments including system integrators, software vendors, client-side roles, and startups. His pre-sales experience covers the financial industry, high-tech and manufacturing industries, and the fintech industry.On the technical front, James is proficient in traditional IT infrastructure (such as servers, storage devices, and networks) as well as various aspects of AWS cloud services (including cloud infrastructure, networking, data analytics, and AI/ML). Currently, James serves as a Solutions Architect at AWS Taiwan, dedicated to providing clients with the most suitable cloud solutions. James excels at combining his years of cross-domain experience with cutting-edge technologies to assist clients in formulating effective digital transformation strategies, enhancing their competitiveness in the market.
Amazon Web Services (Aws)
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解決方案架構師Amazon Web Services (Aws) Jan 2023 - Present台灣 臺北市 -
Partner Solutions ArchitectAmazon Web Services (Aws) Apr 2022 - Sep 2024台灣 臺北市 -
Cloud & Infrastructure ManagerGlaibo Digital Co., Ltd. 格萊鉑數位有限公司 May 2021 - Apr 2022台灣 臺北市1. Act as AWS infrastructure architect2. Manage the development and maintenance of cloud architecture, including:- Re-architect the AWS multi-account with AWS Organizations- Lead the AWS migration and implement the serverless architecture- Implement new DevOps model with multi-cloud platform (Azure DevOps + AWS)- Optimize network performance and security between Datacenter and AWS cloud.- Enhance cloud monitoring and incident awareness- Optimize resource usage and… Show more 1. Act as AWS infrastructure architect2. Manage the development and maintenance of cloud architecture, including:- Re-architect the AWS multi-account with AWS Organizations- Lead the AWS migration and implement the serverless architecture- Implement new DevOps model with multi-cloud platform (Azure DevOps + AWS)- Optimize network performance and security between Datacenter and AWS cloud.- Enhance cloud monitoring and incident awareness- Optimize resource usage and cost management3. Lead the team to manage cloud infrastructure and new DevOps workload4. Focus on the cloud native tools to reduce the cost and minimize the workload5. Implement the cutting-edge cloud technologies:- AWS Organizations, SCP- AWS Transit gateway, Direct Connect, IPSec VPN, Network Manager- AWS Database migrations, Server migrations, ECS on EC2/Fargate- AWS Security Hub, CloudTrail, Config, etc.- CI/CD multi-cloud integration with AWS DevOps + Azure DevOps- Terraform IaC- Prometheus + Grafana Monitoring Show less -
Senior System EngineerNagra Oct 2019 - Oct 2021台灣 臺北市• Served as regional system engineering and SRE. • Based in Taiwan, remotely support for worldwide customer tenants.• Proficient at Prometheus, Grafana, Opsgenie and some related Saas monitoring solutions.• Manage and maintain deployments in public cloud and private cloud.• Engage in multi-regional projects, such as presales, PoC, deployment, etc.• Engage in SRE teamwork and scrum activity across many different regions.• Engage in pre-sales activities, manage… Show more • Served as regional system engineering and SRE. • Based in Taiwan, remotely support for worldwide customer tenants.• Proficient at Prometheus, Grafana, Opsgenie and some related Saas monitoring solutions.• Manage and maintain deployments in public cloud and private cloud.• Engage in multi-regional projects, such as presales, PoC, deployment, etc.• Engage in SRE teamwork and scrum activity across many different regions.• Engage in pre-sales activities, manage presentation for the new Saas solutions.• Proficient at the following cloud roles and solutions: 1. Public Cloud: Amazon Web Service, Kubernetes, DevOps, SRE, Docker, Prometheus, Grafana, Ansible playbook, etc. 2. On-premise/Private Cloud/Hybrid Cloud: IT infrastructure - VMware, Openstack, Bare metal, Networking, Firewall, x86, etc. Show less -
Project Manager -Technical LeadMoneysq Jan 2018 - Oct 2019Taipei City, Taiwan• Lead project team to manage all Fintech projects. • Lead Infrastructure team to manage data center, on-premise and hybrid cloud infra.• Develop and plan new products related to Fintech technology.• Manage projects and events• Coordinated with the in-housed developers and outsourced venders to proceed with the second layered projects.• Manage the IT talent recruiting based on the needs from individual projects.• Plan and estimate the CAPEX and OPEX for the IT… Show more • Lead project team to manage all Fintech projects. • Lead Infrastructure team to manage data center, on-premise and hybrid cloud infra.• Develop and plan new products related to Fintech technology.• Manage projects and events• Coordinated with the in-housed developers and outsourced venders to proceed with the second layered projects.• Manage the IT talent recruiting based on the needs from individual projects.• Plan and estimate the CAPEX and OPEX for the IT resources.RESPONSIBILITIES: 1. Product development 2. Resource management 3. IT Infrastructure 4. Software development project 5. Cross-functional communication. MAIN PROJECTS:1. Blockchain traceability2. SME financing with Blockchain Technology3. Smart contract4. Public events Show less -
System Engineering LeaderMoneysq May 2017 - Jan 2018Taipei City, TaiwanWorked in the Fintech domain for the clients and internal users. Led the team to construct the IT Infra. from 1% to 99% in Taiwan site.- Designed, created and implemented the new IT infrastructure, such as server room planning, data center planning, P2V virtualization, MS AD deployment, Cloud PaaS/SaaS deployment, HW/SW purchase and deployment.- Performed the site-2-site VPN for corporated network on MS Azure, Data center, China office and HK office.- Led Infrastructure team on… Show more Worked in the Fintech domain for the clients and internal users. Led the team to construct the IT Infra. from 1% to 99% in Taiwan site.- Designed, created and implemented the new IT infrastructure, such as server room planning, data center planning, P2V virtualization, MS AD deployment, Cloud PaaS/SaaS deployment, HW/SW purchase and deployment.- Performed the site-2-site VPN for corporated network on MS Azure, Data center, China office and HK office.- Led Infrastructure team on cyber security and data protection issues by supervising activities and deploying corresponding mechanisms.- Assisted with the MS Office 365 introduction, introduced the Teams, Sharepoint, Outlook, etc. to improved the employees' work efficiency.- Implemented the DR site on the grounded data center, mainly for data backup and hot standby.- Mentored newly joined engineers about the project work flow and trained them to handle day to day activities.Experiences:Microsoft Azure Cloud, MS Office 365, MS DevOps, Internet Data Center, Palo Alto/Fortigate/CheckPoint FW, VMware Esxi, Cloud, Linux, NAS/SAN storage, Cisco L2/L3 Switch, MS SQL/Azure DB. Show less -
System EngineerNagra Feb 2014 - May 2017Taiwan- Designed and deployed the full Nagra OTT (Over the Top) echo system in the data center as the private cloud. Within the period of OTT deployment, I am very good at the OpenStack deployment, core/edge(Cisco) network planning, video encoding/transcoding(Ericsson/Envivio) integration, CDN(Broadpeak) planning, SAN(IBM V5000)/NAS(EMC isilon) storage integration, HPE/Dell/Lenovo server management, workflow consolication, App/Device (STB, Android, iOS, PC) integration and testing, variety of… Show more - Designed and deployed the full Nagra OTT (Over the Top) echo system in the data center as the private cloud. Within the period of OTT deployment, I am very good at the OpenStack deployment, core/edge(Cisco) network planning, video encoding/transcoding(Ericsson/Envivio) integration, CDN(Broadpeak) planning, SAN(IBM V5000)/NAS(EMC isilon) storage integration, HPE/Dell/Lenovo server management, workflow consolication, App/Device (STB, Android, iOS, PC) integration and testing, variety of databases(Oracle RAC, MongoDB, Cassendra DB) management, DevOps - IT Automation(Puppet) management.- Provided the OTT PoC to local clients (2+ projects), virtualize the big OTT systems to several VMs for PoC-to-go. With the PoC, utilized several third-party applications and appliances to the product demostration, such as iPhone, Android phone, tablet, PC, X-box, STB.- Managed and maintained the full VOD echo system (2+ projects).- Supported the full CAS echo system (2+ projects).- Managed and tracked the application CR(change request) and PR(problem report) to the corresponding R&D who are responsible for the cases.- Raised the issue report to the support center and seek for the solution to the issue.- Provided the technical training and knowledge to clients.- Acted as 1st level support and provided 24/7 hotline service.- coworked and coordinated with multinational colleagues and venders.SKILLS:IBM AIX, Redhat linux, NAS, SAN storage, Cisco switch, Palo Alto firewall, Fortigate firewall, HP/Lenovo/Dell x86 server, Ericsson/Envivio video encoder(HD/SD), Private CDN(Broadpeak) and cache server, database, STB, OTT workflow. Show less -
System EngineerFtv & 3T Technology 2010 - Feb 2014Taipei- System integration for broadcast media company.- Technical solution (system installation, customer support, maintenance, etc)- Manage ethernet switch device (Cisco)- Manage fibre switch device (IBM and Brocade)- Manage Storage system (IBM LTO Tape Library, SAN Storage, and NAS Storage)- Manage Operation system (Linux and Windows)- Manage Avid Production system - Assist clients to establish computer facilities (Include space, rack, power, cable, and air conditioner)
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System EngineerEsoon 2007 - 2010- Acted as presales and system engineer to provide the total solution of smart call center system solution (IPPBX, SIP, TTS, etc)
James Chan Education Details
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Executive Master Of Business Administration -
Chaoyang University Of TechnologyInformation Technology
Frequently Asked Questions about James Chan
What company does James Chan work for?
James Chan works for Amazon Web Services (Aws)
What is James Chan's role at the current company?
James Chan's current role is Solutions Architect at AWS.
What schools did James Chan attend?
James Chan attended Aalto University Executive Education And Professional Development, Chaoyang University Of Technology, 實踐大學.
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James Chan
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