John Whitaker Email & Phone Number

New York, NY, US

Lead product strategy and manage the vision, development and launch of new property & casualty insurance based products.

Chicago, IL, US

• Joined Marsh & McLennan in 2019 through acquisition of Jardine Lloyd Thompson Group plc.
• Responsible for property claim advocacy and project management of pre and post loss forensic services.
• Involved with formalizing claim relationship management and claim escalation activities with carriers and vendors.

London, GB

• Relationship lead for business partnerships within Aon’s US claims group. Responsible for enhancing the broker / partner experience to improve overall client value. (May - July 2018).
• Through the years, I've helped clients recover nearly $1B in indemnification payments across North America, Asia, Europe and Australia.
• Assist global and national clients with reporting, preparation, negotiation and settlement of property and time element claims.

London, GB

• As leader of the Singapore based Aon Risk Solutions (ARS) global claims insight center, I helped drive the claims strategy within ARS globally. Worked with and built relationships with ARS claims teams in 50+ countries.
• Conducted the development, distribution and insight production related to ARS’ inaugural global claims survey and handled various activities related to global implementation of ARS’ claims governance and escalation.
• Collaborated with various groups and initiatives to promote insurtech idea generation and produce qualitative and quantitative insights about claims.

London, GB

• Complex Claim Preparation: One year consulting assignment at client location for purposes of preparing the Superstorm Sandy Property Damage loss for the World Trade Center in NYC.
• Claims Advocacy: Assist global and national clients with reporting, preparation, negotiation and settlement of property and time element claims.
• Asset Valuation: Managed and instructed a team to assist in the identification, quantification, certification and valuing of physical assets at risk.

New York, NY, US

• Responsible for underwriting, profitability, growth and retention of new and renewal business within distribution channels. Worked with a variety of Wholesale and Retail brokers, as well as Admitted, Excess & Surplus.
• Through an underwriting development program, was trained to underwrite various property and casualty product lines.

New York, NY, US

• Investigated, negotiated and managed first party property claims. Started my career with personal lines and progressed to commercial claims.
• Was trained to handle various property and casualty product lines.