Bridging product innovation with user insight, we craft digital experiences that deeply connect. Our method combines design thinking with data analysis, ensuring products not only meet user expectations but surpass them, fostering engagement and loyalty.We work alongside you to transform your business—and elevate your experience every step of the way. Through a new model of partnership grounded in harmony, agility, synergy, and depth, we create a common vision and shared ownership that delivers breakthrough results.I focus on driving results for Microsoft business groups through management of outsourced projects and deliverable-based statements of work. Focus areas include: UX/CX design, content creation and management, full-funnel marketing, gaming, AI.

As a trained voice actor, I work with clients to bring their message to life in commercials, e-learning, explainer videos, documentaries, audiobooks, and more. As an experienced copywriter and marketer, I can also help craft messaging/scripts and develop a go-to-market strategy for your recording. In addition, I emcee corporate and fundraising events.My professionally optimized digital production studio is powered by Pro Tools, ADK, and Focusrite, enabling me to deliver high quality output with quick turnaround times.Recent projects: * Commercial VO for Elect Bertha Clayton, Walla Walla County Commissioner* Audiobook narration for "Going Global on a Shoestring" (available on Audible). - Client: Hans Peter Beck* Corporate video VO to launch the FY22 "Accelerating Modern Selling" initiative. - Client: Microsoft* Web/radio/TV commercial for "Celebrate Walla Walla Valley Wine - The World of Syrah." Client: Walla Walla Valley Wine Alliance* VO for web PSA video: "Walking & Biking the Roundabout." Client: City of Walla Walla and the WW Valley Blue Zones Project* Emcee/Auctioneer: YWCA "Believe" fundraising event, BMHS "Furr Ball" gala/action* Announcer: Walla Walla Sweets baseball, Whitman College basketball, Walla Walla Fair & Frontier Days Parade

We take care of our people first so they can bring the best in consulting to our clients. We transform our clients' business by leading strategic initiatives and providing innovative business solutions. We deliver game-changing results from start-ups to global corporations by coupling our deep industry expertise with a highly-collaborative, customer-centric, and flexible approach. Current focus: Change Management and Landing for Microsoft's Customer Success Unit (CSU).

Manage FY25 planning for Microsoft's Azure + Industry Marketing (AIM) Solution Play team: strategy, budget, headcount, stakeholder communications, content creation, field engagement, change management.

Manage offshore, nearshore, and onshore teams to ensure project delivery excellence, cultivate employee/customer sentiment, and work to strengthen and grow client relationships. Clients have included leading software/technology and retail companies. Current portfolio includes >100 consultants and over $25M annual revenue.

Azure program lead for Microsoft Global Demand Center (GDC) focused on design, launch, measurement, and optimization of customer journeys across digital channels to engage technical and business audiences through campaigns focused on Azure App Innovation and ISV Recruitment. Strategies included email, SEM, whitepapers, and webinars powered by Marketo marketing automation and analytics.

Change Manager for the MSX Content project, driving and optimizing utilization of the Seismic sales and marketing enablement platform for the Microsoft US subsidiary. Applying the Prosci methodology, tools, and best practices, including sponsor/leader engagement, recruiting and activating a field "champions" community, and developing training and communications to mitigate resistance to adoption.

For two summers, I was the stadium voice of the Walla Walla Sweets Baseball Club, which is part of the West Coast League (WCL), a collegiate summer league. The Sweets consistently rank amongst the top in home attendance for the WCL in Borleske Stadium, which seats 2,378 fans.

Led marketing team for Baker Boyer, the oldest community bank in the state of Washington with a fast-growing financial planning, investment, and trust division. Responsible for implementing marketing strategies and tools to help create and strengthen relationships with current and potential clients. This included the design and launch of a new website & CMS (Ingeniux), introduction of marketing automation (ClickDimensions) and Dynamics CRM integration, and effective implementation of email, SEO/SEM, print & digital advertising, PR, collateral, social media, video & podcast production, community engagement & donations, and growing the marketing team.

Led worldwide go-to-market strategy and execution for the Premier Fast Start program, using a proof-of-concept approach to initiate and accelerate cloud adoption, consumption, and services revenue for Microsoft Azure and Windows 10. Drove integration of marketing, sales, and consulting to land strategies, messaging, funding, and readiness required to deliver business results and analytics.

Managed integrated marketing communications in alignment with Microsoft’s corporate goals across the US subsidiary in support of the CMO/Corporate Vice President of Marketing & Operations. Included internal and external executive communication strategy and execution, demos, keynotes, events, “CMO Roadshow,” written and face-to-face communications, social presence, and field engagement plans.

Consulting engagements included:• Microsoft Worldwide Enterprise & Partner Group (EPG) / Executive Communications: Managed and delivered executive communications for Corp VP of the WW Enterprise & Partner Group at Microsoft, including internal and external keynote speeches, demos and events, written communications, social media, etc.• Microsoft Worldwide Enterprise & Partner Group (EPG) / Retail Industry Group: Marketing strategy and content development for selling scenarios and executive briefings.• Microsoft US Enterprise & Partner Group (EPG) / Executive Communications: Responsible for development of positioning, communications cadence, events (incl. manager summit, quarterly all hands, MGX), intranet (incl. SharePoint Online, Yammer, Academy), video production, and regular executive communications for CVP and leadership team.

Introduced “consultative selling” approach to lead a team of 16 full time employees and 35 loaned executives (seasonally) to engage 1300+ companies to set and achieve corporate social responsibility and employee engagement goals through a mix of presentations, events, communications, volunteer projects, employee giving campaigns, and corporate grantmaking. Sustained annual revenue increases throughout period of economic decline, a rarity among nonprofits at that time, achieving more than 15% above plan each year. Delivered hundreds of public presentations to and with top company executives and community leaders. Managed executive Campaign Cabinet comprised of CXOs from local corporations. Directed customization and deployment of Microsoft Dynamics CRM System for donor, company, and grants management to improve relationship and performance management, reporting, and analysis.

Training and coaching for executives and senior staff to help drive accountability and results, utilizing DiSC assessments and the MAP Management Development Program, a non-confrontational management system based on “vital factors.”

Responsible for cultivating a strong network of individuals, corporations and foundations to invest in supporting ONE/Northwest’s mission to protect the environment of the Northwest through technology and networks. Wrote grant proposals, implemented Salesforce.com CRM system, cultivated major donors, wrote new collateral and presentations, worked closely with board of directors. Doubled revenue from ~$650k to $1.3M in just two years.

SUMMARY: Through a range of sales and marketing roles, I had the opportunity to be part of the startup of several important products and programs, including Select and Open (volume licensing), Visual Studio (developer tools), the Microsoft Solutions Framework (MSF), and packaged Service Offerings for consulting and support. Areas of focus included: product marketing, marketing communications, field and partner readiness, PR/AR, events, and collateral development.

Managed team of five responsible for product planning and marketing communications for more than 30 consulting offerings, including field and partner readiness and engagement, driving both services revenue and deployment of server and desktop product lines. Guided press and analyst relations, executive speeches and presentations, CIO briefings, conferences and events.

Compiled and prioritized field, partner and customer requirements to create new curriculum (five courses) and certification program around Microsoft’s methodology for a milestone-driven approach for project and team management, including the new ITIL-based Microsoft Operations Framework (MOF). Led internal and external presentations and trainings, including customer and partner Executive Briefings.

Developed and delivered positioning, executive briefings/keynotes, web content, reviewers’ guides and other field and partner sales tools to support successful launch of first two versions of Microsoft Visual Studio to medium and large enterprise customers and resellers.

Lead product marketing for inaugural versions of Microsoft’s volume licensing programs for enterprise customers and resellers (Select and Open) including research, branding, positioning, packaging, case studies, and analyst/press relations.

Developed strategies, campaigns, messaging, and collateral for campus resellers.

Managed sales and campaigns for national booksellers and computer resellers, including Barnes & Noble, Waldenbooks, Borders, Egghead, and Software Etc.

Selected by Jeff Raikes to serve as Loaned Executive to the United Way for the 2001 Giving Campaign. In that role, I led Microsoft’s Employee Giving Campaign to a record 42% increase, raising $28.5 million. I worked with United Way and Microsoft executives and staff to execute strategies to increase participation and revenue, particularly in response to 9/11.

Drove VAR business development for this Inc. 500 "fastest growing software company." Products included a suite of financial modules that were "modifiable by design" for the UNIX/Xenix environment, enhanced by a suite of code-generation tools for Informix 4GL to help VARs customize and extend to their specific industry or market niche. Showcased products via tradeshow expos and onsite demos.

Specialized in Computer Science and Engineering disciplines, both for textbook sales and editorial acquisitions. Accounts included: Stanford, UC Berkeley, UC Davis, Santa Clara, SJSU, USF, U of O, OSU, U of W. Top salesperson in the country.