Jessica Cyr Gauthier Email & Phone Number

Ontario, Canada

• Recruit, hire & train fleet & delivery staff on an on-going basis to develop the best possible team, setting a high-standard for service, performance & safety
• Manage schedules, attendance, vacation & time-off of a team of 60+ employees
• Knowledge of ADP, Kronos and Workforce Now (WFN) and internal payroll system
• Optimizing internal fleet capacity and external common carriers through the region whilekeeping costs in check within budgets
• Recommend process improvements and/or changes in order to increase the level of theservice while optimizing operational costs & efficiencies
• Final accountability on meeting annual budgeted targets, including expense reporting

Ottawa, Canada Area

• Increase location profitability and efficiency
• Manage the profit and loss (P&L) - monthly/quarterly/yearly
• Schedule and organize meetings with other managers and team members
• Implement, communicate, and ensure compliance with all company policies and procedures
• Recruit and develop employees through coaching and mentoring
• Experience in managing and scheduling a team of 15-20 employees

Carleton Place, Ontario, Canada

• Develop new filing and organizational practices, saving the company time and money in hourly labour expenses
• Maintain excellent in-store merchandising, detail, and customer service
• Handle customer escalations and offer solutions
• Lead by example by promoting teamwork and motivation within all departments
• Purchase and maintain store supply inventories, and careful adherence to budgeting practices
• Implement, communicate and ensure compliance with all company policies and procedures

Ottawa, Canada Area