Josh Abrams Email & Phone Number

Richmond, CA, US

Learning Tableau and SQL.

Scottsdale, Arizona, US

• Processed and managed all quote requests.
• Scheduled pilots for property scanning projects.
• Managed projects within ClickUp platform.
• Facilitated property scan scheduling between RCG, pilot and property contact.
• Created a robust, detailed quoting process SOP for proprietary system.
• Wrote outbound copy for Sales use.

Earned Salesforce Administrator credential (9/2023), completed an Excel class (11/2023).

Carpinteria, CA, US

• SME for user data/changes: ensuring user data accuracy and parity across Workday and Salesforce.
• Processed ~300 Revenue org user changes for new year territory carves; updated ~1300 users while at Procore.
• Managed bi-monthly (twice/month) user updates aligning Sales reps to new Managers/territories, updated roles/permissions of newly promoted managers and aligned their direct reports.
• Lead audit project of global Revenue Org users: comparing large data sets of Workday and Salesforce users; utilizing Vlookups and "If" statements to update key data as needed in both systems to ensure unity and accuracy.
• Closed an average of 70 Sales support tickets/week related to: user updates, account assignments, territory assignments, merging duplicate accounts, managing account hierarchies, general troubleshooting.
• Identified process improvements for promotions and new hire setup.

Earned the Google Project Management certification; moved from an SDR to Sales Ops.

Burlingame, California, US

• Chosen to develop all GTM strategies.
• Helped grow customer base from 100 to 300+.
• Developed Sales playbook for the company, including: tools, workflows, ICP, customer personas, and outbound messaging.
• Setup Outreach from scratch and connected it to SFDC with necessary mappings.
• Created multiple onboarding walkthroughs through Intercom.
• Conducted partnership outreach to add companies to our corporate card rewards program.

San Francisco, California, US

• Handpicked to start as 1 of 4 BDRs for the growing GTM team
• Only BDR to hit ramp quota
• Helped iterate on messaging to improve meeting conversion rates
• Furloughed due to COVID-19

San Francisco, CA, US

• Due to experience, I was chosen to pilot the RM SDR position
• Setup meetings with Microsoft's Mixer and Expedia's Kayak
• Created personalized, targeted sequences for existing customer subsidiaries
• Mentored team members with their outbound writing and general sales skills
• Made a huge cultural impact organizing birthday recognition and team events
• Maintained an average of 70+ calls/day

San Francisco, California, US

• Met or exceeded quota of 8 qualified meetings/month
• Conducted thorough inbound/outbound Discovery calls using BANT qualification
• Setup in-person meetings for AEs in targeted accounts
• Synthesized marketing material into persona-based email outreach for SDR team use
• Copy edited RFP responses
• Collaborated across departments to increase product/technical knowledge

San Francisco, CA, US

• Reached out to prospects with personalized value propositions based on their industry and title
• Setup key meetings with enterprise clients like Disney, EA, Intuit, and Mozilla
• Conducted qualification calls with inbound prospects to educate them on our product and ensure their goals aligned with our offerings
• Engaged 10+ accounts/week through LinkedIn, phone, and email; while maintaining strong organization of pipeline
• Conducted creative in-person outreach initiatives to book meetings with top target accounts
• Volunteered to evaluate tools to increase SDR team efficiency and conversion rates, onboarded teammates with chosen tools, and troubleshoot as needed

Nottingham, GB

• Consistently hit or exceeded monthly quota of qualified opportunities by 110%
• Drove awareness into target and prospect accounts through regularly created tailored email campaigns
• Cold called prospects and overcame objections to book meetings/demos for Account Managers
• Partnered cross functionally to refine target verticals and positioning for SDR outreach strategy
• Collaborated with operations team to quickly resolve urgent client matters

New York, NY, US

• Generated $500k+ new business; average deal size ranging from $85 - $100k
• Established and maintained client relationships with Partners, Associates, and Paralegals at top 100 law firms including Alston & Bird LLP and Mintz, Levin et al. P.C.
• Researched and analyzed industries in order to identify new business opportunities
• Prepared and delivered project estimates to clients, and aided in resolving client concerns
• Worked closely with internal partners to ensure client requirements were met
• Maintained an average of 70+ outbound calls per day

Chapel Hill, North Carolina, US

• Sold print, online, and mobile app advertising to locally-owned businesses and well-known franchises
• Ranked #25 out of 650 nationwide interns in total sales for the summer
• Hit 124% of team goal of $40k and 174% of personal goal of $20k
• Highest ranking first year market at University Directories for 2012