Learning Tableau and SQL.

• Processed and managed all quote requests.• Scheduled pilots for property scanning projects.• Managed projects within ClickUp platform.• Facilitated property scan scheduling between RCG, pilot and property contact.• Created a robust, detailed quoting process SOP for proprietary system.• Wrote outbound copy for Sales use.• Built online forms for the company website using Squarespace, connected form fills to Caspio viaZapier to collect submitted data.• Built a Caspio app that let a user find the avg. cost of a material from completed projects, added app tointernal company dashboard via Wix.• Earned Caspio Developer credential (3/2024).

Earned Salesforce Administrator credential (9/2023), completed an Excel class (11/2023).

• SME for user data/changes: ensuring user data accuracy and parity across Workday and Salesforce.• Processed ~300 Revenue org user changes for new year territory carves; updated ~1300 users while at Procore.• Managed bi-monthly (twice/month) user updates aligning Sales reps to new Managers/territories, updated roles/permissions of newly promoted managers and aligned their direct reports.• Lead audit project of global Revenue Org users: comparing large data sets of Workday and Salesforce users; utilizing Vlookups and "If" statements to update key data as needed in both systems to ensure unity and accuracy.• Closed an average of 70 Sales support tickets/week related to: user updates, account assignments, territory assignments, merging duplicate accounts, managing account hierarchies, general troubleshooting.• Identified process improvements for promotions and new hire setup.• Experienced working multiple projects with different stakeholders simultaneously with tight deadlines.• Owned and updated multiple SOPs.• Experienced in Salesforce user role hierarchy creation and management.

Earned the Google Project Management certification; moved from an SDR to Sales Ops.

• Chosen to develop all GTM strategies.• Helped grow customer base from 100 to 300+.• Developed Sales playbook for the company, including: tools, workflows, ICP, customer personas, and outbound messaging.• Setup Outreach from scratch and connected it to SFDC with necessary mappings.• Created multiple onboarding walkthroughs through Intercom.• Conducted partnership outreach to add companies to our corporate card rewards program.• Managed support chat and tickets through Intercom and Zendesk.• Successfully juggled inbound and outbound channels.• Administered platform demos for inbound and outbound opps.• 1 of 3 U.S.-based employees.

• Handpicked to start as 1 of 4 BDRs for the growing GTM team• Only BDR to hit ramp quota• Helped iterate on messaging to improve meeting conversion rates• Furloughed due to COVID-19

• Due to experience, I was chosen to pilot the RM SDR position• Setup meetings with Microsoft's Mixer and Expedia's Kayak• Created personalized, targeted sequences for existing customer subsidiaries• Mentored team members with their outbound writing and general sales skills• Made a huge cultural impact organizing birthday recognition and team events• Maintained an average of 70+ calls/day• Proficient in Salesforce, DiscoverOrg, Zoominfo, LinkedIn Sales Navigator, Outreach, Dialpad

• Met or exceeded quota of 8 qualified meetings/month• Conducted thorough inbound/outbound Discovery calls using BANT qualification • Setup in-person meetings for AEs in targeted accounts• Synthesized marketing material into persona-based email outreach for SDR team use• Copy edited RFP responses• Collaborated across departments to increase product/technical knowledge• Maintained an average of 30+ calls/day• Proficient in Salesforce, Lattice, LinkedIn Sales Navigator, Outreach, Dialpad

• Reached out to prospects with personalized value propositions based on their industry and title• Setup key meetings with enterprise clients like Disney, EA, Intuit, and Mozilla• Conducted qualification calls with inbound prospects to educate them on our product and ensure their goals aligned with our offerings• Engaged 10+ accounts/week through LinkedIn, phone, and email; while maintaining strong organization of pipeline• Conducted creative in-person outreach initiatives to book meetings with top target accounts• Volunteered to evaluate tools to increase SDR team efficiency and conversion rates, onboarded teammates with chosen tools, and troubleshoot as needed

• Consistently hit or exceeded monthly quota of qualified opportunities by 110%• Drove awareness into target and prospect accounts through regularly created tailored email campaigns• Cold called prospects and overcame objections to book meetings/demos for Account Managers• Partnered cross functionally to refine target verticals and positioning for SDR outreach strategy• Collaborated with operations team to quickly resolve urgent client matters

• Generated $500k+ new business; average deal size ranging from $85 - $100k• Established and maintained client relationships with Partners, Associates, and Paralegals at top 100 law firms including Alston & Bird LLP and Mintz, Levin et al. P.C.• Researched and analyzed industries in order to identify new business opportunities• Prepared and delivered project estimates to clients, and aided in resolving client concerns• Worked closely with internal partners to ensure client requirements were met• Maintained an average of 70+ outbound calls per day

• Sold print, online, and mobile app advertising to locally-owned businesses and well-known franchises• Ranked #25 out of 650 nationwide interns in total sales for the summer• Hit 124% of team goal of $40k and 174% of personal goal of $20k• Highest ranking first year market at University Directories for 2012