J. Deanna Carvajal-Shamblin Email & Phone Number

Dublin, Ohio, United States

Orange City, Florida, United States

Orange City, Florida, United States

Winter Park, Florida, United States

- Manage and build caseload of 50+ clients, provide staffing and administrative support, perform QA’s & build weekly schedules.- Review caregiver work records for accuracy prior to weekly check runs.- Maintain relationship with case managers, clients, and caregivers- Work on-call 3-4 times per week as after hours support

Maitland, Florida

Providing customer interaction for Kelly Blue Book and AutoNation’s Instant Cash Offer program.Assist with training and support of new hires. Develop and coach new practices go ensure that client interaction and call flow is personable, fresh and persuasive.Act as supportive/fill in role for team leader during the launch of new lines of business.

Orlando, Florida

Used Car DealershipBusiness Development and Marketing - Provided direct support for team of 8-10 representatives - Used tools such as Facebook, OfferUp & Letgo to market available inventory and engage customers- Speak with customers about car purchasing experience, set up appointments and develop steady customer base

Detroit, Michigan

Provider servicing for commercial plans with Blue Cross Blue Shield of Michigan - Providing benefits and eligibility - Discussing benefit limits and prior authorization requirements- Understanding CPT/HCPC & ICD 10 codes- Provide details for vision and hearing claims- Follow company and HIPAA guidelines to protect patient privacy