James Ashburn Email and Phone Number
Supporting the software and technology community through managing Alliances, Partners, Sales, and Presales. at
@
DeployPartners
James Ashburn's Location
Sydney, New South Wales, Australia, Australia
James Ashburn's Contact Details
James Ashburn work email
- Valid
- Valid
James Ashburn personal email
n/a
About James Ashburn
I am an accomplished Presales Consultant, Architect, and Manager with more than 20 years experience in the Global ICT software industry. My experience has been gained primarily through work in the telecommunications, financial services, and global outsourcing industries across diverse geographies, including extensive time in Australia, New Zealand, and the United States.
James Ashburn's Current Company Details
Deploypartners
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Supporting the software and technology community through managing Alliances, Partners, Sales, and Presales.
James Ashburn Work Experience Details
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Alliances ManagerDeploypartners Jul 2024 - PresentNorth Sydney, New South Wales, Au
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Presales ConsultantDeploypartners Jan 2024 - PresentNorth Sydney, New South Wales, Au
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Presales Solutions ArchitectSumo Logic Jul 2019 - Jul 2023Redwood City, Ca, Us -
Oss Itsm ArchitectVodafone Jan 2019 - Jun 2019London, GbOSS Architect responsible for the BMC product suites: Remedy ITSM BMC Discovery BMC Atrium Orchestrator -
Presales Solutions ArchitectDeploypartners Dec 2017 - Jan 2019North Sydney, New South Wales, Au
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CooVeredictum Pty Ltd Jul 2017 - Nov 2017Ultimo, New South Wales, Au• Managed operations for the launch of the Crypto Token Sale• Determined the AML (Anti-Money Laundering) and KYC (Know Your Customer) processes• Organized the coordination of various team members focused on the Token Sale• Reviewed and opined on legal and technical documents• Identified gaps and executed plans closing those gaps -
Business Value Engineer ApBmc Software Nov 2015 - Feb 2017Houston, Texas, Us• Managed the Collaborative Value Reviews (Business Cases) for customers across A/NZ• Created BMC Perspectives (Business Marketing) for physical delivery to customers• Recorded, edited and delivered Executive Videos to customer accounts• Conducted training for all Account Managers and Presales in Value Engineering processes and skills• Interviewed customers and measured efficiency gaps• Developed and recommended remediation measure for identified gaps• Created detailed business cases for justification of software purchases -
A/Nz Presales Consultant ManagerBmc Software Apr 2014 - Dec 2015Houston, Texas, Us• Led a team of 12 Solution Architects across Australia and New Zealand• Re-skilled and Cross-skilled team to enable additional flexibility and breadth of coverage, utilizing a new approach to accomplish the goals of the team• Successfully managed and delivered Proofs of Concept/Proofs of Value• Implemented new staff reporting and analysis model for A/NZ business unit• Managed direct budget, meeting or exceeding targets• Increased collaboration between Sales and Presales with direct customer engagement• Contributed to the team’s success in meeting record revenue targets
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A/Nz Presales ConsultantBmc Software Jan 2012 - Apr 2014Houston, Texas, Us• Managed existing strategic customer accounts as the TAM• Developed relationships with decision makers and influencers• Managed and delivered Proofs of Concept for customers in Cloud Lifecycle Management, Remedy Service Management, Discovery and other BMC products• Mentored new Account Managers and Product Specialists• Performed needs analyses with customers to determine product selection• Built and delivered solution presentations and new demo environments• Managed the technical side of sales calls and led product trials
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Us South Presales ConsultantBmc Software Jul 2009 - Dec 2011Houston, Texas, Us• BSM Cloud Architect• Created business cases based on customer information to determine payback on software• Guided Sales to expand sales in existing accounts • Managed Proof of Concepts and deep-level validation events• Delivered training classes for Cloud Lifecycle Management• Managed and delivered Proofs of Concept for customers in Cloud Lifecycle Management, Remedy Service Management, Discovery and other BMC products• Presented at the BMC Executive Briefing Center for key customers
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Senior Technical Account ManagerBmc Software Apr 2004 - Jun 2009Houston, Texas, Us• Founding member of the Global Outsourcers and System Integrators team • Helped grow the Global Outsourcers and System Integrators revenue to $100M• Managed strategic customer accounts providing technical advice• Managed and delivered Proofs of Concept for customers in Remedy Service Management, Discovery and other BMC products• Provided Sales with information for expanding existing accounts • Developed relationships within customers at all levels; individual contributors to executives• Created and delivered a two-week training course for a consulting partner company• Mentored new Technical Account Managers• Performed needs analyses with customers to determine product selection• Held leadership role in ITIL framework as ITIL V2 Service Manager
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Senior Presales EngineerRemedy Software Corporation 2000 - 2004• Worked with Remedy Customer Relationship Management product suite• Created and presented technical solution presentations• Built and delivered demonstration environments• Managed the technical side of sales calls• Wrote answers to RFPs/RFIs• Provided Sales and customers with domain expertise in CRM• Mentored new Presales Engineers and new Sales staff• Performed needs analyses with customers to determine product selection
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Project DirectorKeane Oct 1998 - Dec 2000London, United Kingdom , GbI came to work for Keane when they acquired FourthTier. I assisted in the sales and delivery of consulting services for SCOPUS and Siebel implementations, migrations and conversions.• Keane was a leading organisation in Scopus and Siebel implementations• Managed 15 consultants and 2 managers along with client personnel• Responsible for project success and timeline• Successfully completed tasks on time and to budget• Worked in Hong Kong to define and scope a new financial call centre• Transitioned two troubled projects into successful implementations -
Project DirectorFourthtier Jun 1997 - Oct 1998Consulting Delivery Manager for SCOPUS and Siebel implementations.• Managed 6 consultants along with client personnel• Responsible for project success and timeline• Led redevelopment effort for conversion of legacy systems• Successfully completed tasks on time and to budget• Grew a project from one to six consultants in the presence on 3 competitors
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ConsultantAndersen Consulting 1996 - 1998Dublin 2, Ie• Led technical development efforts on Unix and mainframe platforms• Responsible for technical solution success• PeopleSoft Technical Team Lead for eight consultants• Led PeopleSoft desktop deployment for 2000+ users• Wrote many programs in COBOL, C and Unix shell script• Contributed to a successful team in delivering to customers• Accelerated software deployment by two weeks -
Sales AssociateCompusa 1995 - 1996Miami, Florida, Us
James Ashburn Skills
Itil
It Service Management
Cmdb
Slm
Change Management
Service Desk
Incident Management
Availability Management
Bmc Remedy
Cloud Computing
Data Center
Siebel
Enterprise Software
Service Management
Solution Architecture
Pre Sales
Service Lifecycle Management
Enterprise Architecture
Professional Services
Management
Saas
Itil Certified
Integration
Configuration Management
Systems Management
Solution Selling
It Operations
It Strategy
Virtualization
It Management
It Asset Management
Sales Enablement
Consulting
Paas
Business Alliances
Service Delivery
Software Industry
Software As A Service
Identity Management
Business Intelligence
James Ashburn Education Details
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Vanderbilt UniversityMechanical Engineering -
University Of Notre DameMechanical Engineering
Frequently Asked Questions about James Ashburn
What company does James Ashburn work for?
James Ashburn works for Deploypartners
What is James Ashburn's role at the current company?
James Ashburn's current role is Supporting the software and technology community through managing Alliances, Partners, Sales, and Presales..
What is James Ashburn's email address?
James Ashburn's email address is ja****@****bmc.com
What schools did James Ashburn attend?
James Ashburn attended Vanderbilt University, University Of Notre Dame.
What skills is James Ashburn known for?
James Ashburn has skills like Itil, It Service Management, Cmdb, Slm, Change Management, Service Desk, Incident Management, Availability Management, Bmc Remedy, Cloud Computing, Data Center, Siebel.
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