OPERATIONS MANAGER25+ Years Restaurant Operations Experience / Multi-National Corporations Multi-Unit Operations ManagementParticipative management professional. Results focused. Exceptional skills in evaluating critical business needs. Excellent people management skills. Progressive leadership practices and experience have resulted in proven success in optimizing productivity while maximizing bottom-line results. Sound judgment and decision-making skills with an excellent work ethic. High-level management developer focusing on the creativity behind outstanding leadership, financial and operational success.AREAS OF IMPACTCORE PROFESSIONAL COMPETENCIESMulti-Unit Operator P&L Management Business Development Budgeting & Forecasting
-
Food & Beverage Manager | OutletsHotel X Toronto By Library Hotel Collection Jun 2017 - Aug 2018Hotel X Toronto By Library Hotel Collection | Opening March 2018 -
Corporate Food & Beverage ManagerLittle Venice Hospitality / Nobu - Matsuhisa Athens Aug 2008 - Jun 2015Athens, GreeceManage all food & beverage activities within the Athenian market for Little Venice Hospitality which currently includes Matsuhisa Athens in the Astir Palace Resort in Vouliagmeni, Athens as well as City Bistro & City Bar in Stoa Spyrou Miliou in Syntagma, Athens.Responsible to develop, implement and manage operating budgets with full P&L accountability.Responsible for all cost of sales, contract negotiations, safety, sanitation, H.A.C.C.P, supply chain & logistics.Project coordinator on new unit development.
-
DirectorNobu - Matsuhisa Athens Oct 2008 - Jan 2014Athens, GreeceNOBU – Matsuhisa Athens Athens, GreeceDirector (2008 – Present)Managed and operated this world renown, award winning restaurant in the Astir Palace Resort in Vouliagmeni, Athens, Greece.Held full P&L and operating responsibility. Developed and handled budgets, menu costing and expense control. Responsible for contract negotiations, logistics, food & beverage, guest service functions, employee recruiting and training. Accountable for all aspects of operations and guest relations.Notable Achievements:• Restaurant awarded Athinorama’s Golden Toque award 2009, 2010, 2011 & 2012• Restaurant awarded Gourmet Magazine – Best Ethnic Restaurant 2009, 2010 & 2011• Hôtel Ritz Paris 2010 – Responsible for the set up and implementation of a successful 3-month promotion of Matsuhisa Athens in the Ritz Club.• Le Royal Monceau Raffles Paris Hotel 2012 – Responsible for the set up and implementation of a successful 4-month promotion of Matsuhisa Athens in La Cuisine Restaurant.• Implementation of HACCP.2011, 2012, 2013 & 2014 Winner Trip Advisor Certificate of Excellence.
-
Director Of OperationsApplebee'S Neighborhood Grill & Bar - Greece - Milomel Hellas S.A. Nov 2004 - Jun 2008Athens, GreeceApplebee’s Neighborhood Grill & Bar Athens, GreeceMilomel Hellas A.E.Director of Operations (2004 – 2008)Managed and operated 9 full-service, company-owned, casual dining restaurants in Greece. 7 restaurants in Athens and 2 restaurants in Thessaloniki. Annual system sales of €15 million. 500 personnel. Full P&L and operating accountability. Development of corporate and unit budgets. On-going reforecasting of critical business needs. Labor cost management. Hiring and training of new management, responsible for the on-going development of existing management and accountability for hiring and training of personnel. Responsible for all food, bar and operating expense costs. Marketing programs and planning. Accountable for all aspects of operations and guest relations. Performance of bi-annual company and corporate restaurant audits. Operations liaison with the franchisor, Applebee’s International Inc.Notable Achievements:• Opened three restaurants from site selection. • Returned six units under corporate operational default back to top level operating mode in the first year.• Improved labor productivity 20%.• Lowest cost of sales in the region.
-
District ManagerApplebee'S Neighbourhood Grill & Bar - Toronto, Canada - True North Restaurants Inc. Nov 1997 - Aug 2003Toronto, Ontario, CanadaApplebee’s Neighbourhood Grill & Bar Toronto, CanadaTrue North Restaurants Inc.District Manager (1997 – 2003)Managed and operated 5 full-service casual dining restaurants in southern Ontario. Annual system sales of $9 million. 200 personnel. P&L and operating responsibility. Unit budget development and control. On-going reforecasting of critical business needs. Labor cost management and employee relations. Cost of sales control. Responsible for all aspects of operations and guest satisfaction. Hiring and training of new management, responsible for the on-going development of existing management and accountability for hiring and training of personnel. Performance of bi-annual company and corporate restaurant audits. Operations month-end reporting. New menu rollout and training.Notable Achievements:• Opened all restaurants. Part of corporate opening team.• Implemented productivity matrix streamlining labor 18%.• Met all budgeted food costs.
-
Training ManagerKelsey'S Bar & Grill 1994 - 1997Toronto, CanadaTraining & development of new Managers.
-
ManagerJ.J. Mugg'S Gourmet Grille 1992 - 1994Toronto, Canada
-
Restaurant ManagerMother'S Pizza Parlour & Spaghetti House 1985 - 1988Toronto, Canada
John Da Silva Skills
John Da Silva Education Details
-
W.S.P.C – Wine & Spirit Professional Center – Athens, GreeceWine -
Humber CollegeArchitecture -
Computer Science -
N.K.B.A - National Kitchen & Bath AssociationKitchen & Bath Designer
Frequently Asked Questions about John Da Silva
What is John Da Silva's role at the current company?
John Da Silva's current role is General Manager, Holts Cafe, Holt Renfrew. Toronto.
What schools did John Da Silva attend?
John Da Silva attended W.s.p.c – Wine & Spirit Professional Center – Athens, Greece, Humber College, George Brown College, N.k.b.a - National Kitchen & Bath Association.
What are some of John Da Silva's interests?
John Da Silva has interest in Oil Paintingwritingreadingtravelling, Oil Painting Writing Reading Travelling.
What skills is John Da Silva known for?
John Da Silva has skills like Restaurants, Restaurant Management, Food And Beverage, Hospitality, Menu Development, Management, Food, P&l Management, Budgets, Team Building, Hotels, Customer Satisfaction.
Not the John Da Silva you were looking for?
-
John Da Silva
Director Project Management At Lanterra Developments Ltd.Greater Toronto Area, Canada1tridel.com -
1southwestbusiness.ca
-
John Da Silva
Leamington, On -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial